FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.72

4.7 Rating 1,557 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

FFD Commercial Refrigeration 5 star review on 20th June 2024

Anonymous

FFD Commercial Refrigeration 5 star review on 14th June 2024

Espresso Parkway - Coffee Shop

FFD Commercial Refrigeration 5 star review on 20th December 2023

Carl Massa

FFD Commercial Refrigeration 5 star review on 4th July 2023

The Corner Shop

FFD Commercial Refrigeration 5 star review on 14th June 2023

Anonymous

FFD Commercial Refrigeration 5 star review on 18th March 2023

St.Anne's Community Centre

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased (so far !) with quality and performance of the Tefcold CEV425 bottle chiller cabinet I ordered in May. Product arrived on time and was unloaded and positioned as requested by the very friendly and helpful delivery driver. The only complaint I can make is that the door lock on the cabinet is too flimsy and badly positioned (top centre of door frame) - a forceful tug on the door handle would easily break lock so I have not felt able to lock the cabinet - not a major problem for me but may be for commercial use.”

Helpful Report

Posted 3 years ago

Thanks for your 5 star review John. We love to hear feedback from our customers! We'll pass your comments onto the manufacturer for their future designs however if you have any problems in future please get in touch and we'll happily address those for you.

Posted 3 years ago

“Totally outstanding company to deal with, delivery was perfect and service was fab. Thank you FFD for all your help.”

FFD Commercial Refrigeration 5 star review on 1st September 2021

Helpful Report

Posted 3 years ago

Thanks for your great review. The ice cream display freezer looks great (and so does the ice cream inside)! We love to hear from happy customers and we're delighted we could help.

Posted 3 years ago

“Very happy with the service provided and the appliance supplied. Also cannot fault the after sales service either 10 out of 10”

Helpful Report

Posted 3 years ago

Thank you for your lovely 5 star review! We make excellent customer service a priority and so we're delighted to receive your feedback. If you need anything in the future please get in touch, we'd be happy to help.

Posted 3 years ago

“Excellent service during very difficult time. Fridge delivered within 48 hours!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a lovely 5 star review. We delighted we could help and if we can you need anything in the future please get in touch, we'd love to hear from you!

Posted 3 years ago

“Great fridge. Good service. Thanks”

Helpful Report

Posted 3 years ago

Thanks for your great 5 star review. We always aim to provide a great customer experience and we're happy we could help.

Posted 3 years ago

“The freezer and fridge are nice but they only do partly warranty if you want full you have to pay. I find that is a bit unacceptable.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave feedback. We aim to give our customers as much choice as possible and so advertise some of products with a parts only warranty. We find that this gives customers the opportunity to keep costs down when they have access to their own engineers and a full parts & labour isn't required. The price we charge for a full warranty is the same as you would find the product available for with other suppliers offering the same level of cover. We hope this helps to clarify why we advertise in this way. If we can help with anything in the future we'd love to hear from you.

Posted 3 years ago

“Carol and FFD have been amazing. I gave bought a 3 door bottle fridge from them and even through I am having problems with it. This is not there fault as they only a distributor for various companies. They have been good so far about going back to the company and getting back to me.Still on going but FFD very good.”

Helpful Report

Posted 3 years ago

Thanks for your great review. We always aim to deliver excellent service to our customers and strive to resolve any issues should they arise. We appreciate your understanding and will continue to follow up on this for you.

Posted 3 years ago

“Came on time ..really good cooler for home bar 👍👍”

Helpful Report

Posted 3 years ago

Thanks for your great 5 star review. We're happy we could help!

Posted 3 years ago

“Good prices and fast delivery thank you”

Helpful Report

Posted 3 years ago

Thanks for your 5 star review! We're happy we could help. Get in touch if there's anything we can do for you in the future, we'd love to hear from you.

Posted 3 years ago

“Good customer service, prompt delivery and product easy to set up and install.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your 4 star review. We appreciate feedback from all of our customers so that we can continually improve the service we provide. If you have any suggestions on areas where you think we could do better please let us know, we'd love to hear from you.

Posted 3 years ago

“Been using these guys for around 5 years now, always get 100% great customer service would highly recommend them.”

Helpful Report

Posted 3 years ago

Thanks for taking the time to leave a lovely 5 star review. Excellent customer service is a high priority for us and so we're delighted to hear you comments. If you need anything in the future please get in touch with the team, we'd love to help.

Posted 3 years ago

“excellent service”

Helpful Report

Posted 3 years ago

Thanks for your 5 star review. We love to hear from happy customers.

Posted 3 years ago

“Good communication .Item arruved on time in good condition.”

Helpful Report

Posted 3 years ago

Thank you for your 4 star review. We appreciate feedback from all of our customers and look to continually improve where possible to guarantee a consistent high level of customer service. If you feel there is anywhere where we could improve our service we'd love to hear about it. If you need anything in the future please get in touch, we'd be happy to help.

Posted 3 years ago

“The ordering and payment process was straight forward and delivery happened when promised”

Helpful Report

Posted 3 years ago

Thank you for your 4 star review. We're pleased we could help and if there's anywhere you think we could improve on, we'd love to hear your feedback.

Posted 3 years ago

“FFD continue to support me”

Helpful Report

Posted 3 years ago

Thank you for your review. Our aim is to deliver excellent service from giving advice and guidance prior to purchase, throughout the buying and delivery stages and also down to the support and aftercare we offer. We're delighted to hear that you have found this useful. If you need anything in the future please get in touch, we'd be happy to help.

Posted 3 years ago

“Top company kept me informed throughout the sale of my bottle fridge on the delivery date, nothing too much trouble for them would highly recommend”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a great 5 star review. We appreciate all feedback and are delighted to hear that you're happy with the service you received from FFD. We aim to please! Please get in touch if we can help with anything in the future.

Posted 3 years ago

“Excellent service every time I use ffd”

Helpful Report

Posted 3 years ago

Thank you so much for your kind review, we love to get feedback from our customers. Please get in touch in the future if there's anything else you need, we'd be happy to help.

Posted 3 years ago

“Top company with great prices”

Helpful Report

Posted 3 years ago

Thank you very much for your 5 star review. If you need anything in the future please get in touch, we'd love to help.

Posted 3 years ago

“On time delivery. Item as described.”

Helpful Report

Posted 3 years ago

Thanks for your 5 star review. We're happy we could help!

Posted 3 years ago

“Quick and efficient sale. No problems and lovely drinks cooler. Very happy with product and customer service. Thank you”

Helpful Report

Posted 3 years ago

Thanks for your good review, we love to hear feedback from all of our customers as it lets us know what we're doing right and what we need to improve on. Please let us know if you need anything in the future, we'd be happy to help.

Posted 3 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,557 reviews