FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.72

4.7 Rating 1,541 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

FFD Commercial Refrigeration 5 star review on 20th June 2024

Anonymous

FFD Commercial Refrigeration 5 star review on 14th June 2024

Espresso Parkway - Coffee Shop

FFD Commercial Refrigeration 5 star review on 20th December 2023

Carl Massa

FFD Commercial Refrigeration 5 star review on 4th July 2023

The Corner Shop

FFD Commercial Refrigeration 5 star review on 14th June 2023

Anonymous

FFD Commercial Refrigeration 5 star review on 18th March 2023

St.Anne's Community Centre

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service throughout. Item I required wasn’t in stock . But was advised straight away when they had restocked. Everything went to plan . Good company Fridge Freezer Direct. Highly recommend this company.”

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Posted 3 years ago

Thank you for taking the time to leave us a lovely 5 star review. Quality customer service is a high priority and so we're delighted to hear that we got it right! If you need anything in the future please get in touch, we'd be happy to help.

Posted 3 years ago

“Great service the driver was very helpful couldn’t do enough to insure that I was happy”

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Posted 3 years ago

Thanks for your great review. We're delighted to hear that you had a good experience with FFD - we aim to please!

Posted 3 years ago

“Excellent service throughout, product was delivered when stated with no drama’s. I would most certainly recommend 👍”

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Posted 3 years ago

Thank you for your great 5 star review. We aim to deliver top level service to every customer and we're delighted that we could help.

Posted 3 years ago

“Excellent quality product and excellent service and delivery. Thankyou”

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Posted 3 years ago

Thank you for taking the time to leave a lovely 5 star review. We always aim to deliver a high level of service and love to hear feedback from customers on their experience. We hope we can help should you require anything in the future.

Posted 3 years ago

“Easy purchase Quick delivery Works wellp”

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Posted 3 years ago

Thanks for your 5 star review. We're happy we could help!

Posted 3 years ago

“Very professional easy to deal with bought before and will again Carol excellent to deal with”

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Posted 3 years ago

Thanks for your great 5 star review! We aim to make the whole experience as simple and stress free as possible so we love to hear when we've got it right. We'll pass your kind comments on to Carol and we look forward to helping in the future should you require it.

Posted 3 years ago

“On the whole a good service. From my point of view door step delivery is always a problem. Delivery times can be vague so having people around to get the equipment inside is not always possible, and you really don’t want brand new electrical equipment left out in the rain”

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Posted 3 years ago

Thank you for your 4 star review. Our aim is to provide a quality service to every customer from start to finish. Unfortunately kerbside delivery to the nearest access point is an industry standard procedure however we appreciate that this can be inconvenient in some circumstances. We do offer an unpack and position service on some products for an additional charge should this be required. If we can assist with anything in the future please get in touch, we'd be happy to help.

Posted 3 years ago

“Great Service as always, fast and efficient delivery!”

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Posted 3 years ago

Thanks for your 5 stars. We love to hear from happy customers and are so pleased that we could help! Please don't hesitate to get in touch if you need anything in the future.

Posted 3 years ago

“Have ordered from FFD several times, always prompt delivery and best prices. Highly recommended.”

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Posted 3 years ago

Thank you for taking the time to leave a lovely 5 star review. We always aim to deliver a high quality customer service and to make the whole shopping experience as stress free as possible and so we're delighted to hear that we succeeded. If you need anything in the future please get in touch, we'll be happy to help.

Posted 3 years ago

“Quick delivery and a great product”

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Posted 3 years ago

Thanks for your 5 star review. We're happy that we could help!

Posted 3 years ago

“Purchased on behalf of a customer. Excellent service from start to finish.”

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Posted 3 years ago

Thank you for your 5 star review. We aim to please! If we can help with anything in the future please don't hesitate to get in touch.

Posted 3 years ago

“Great service, prompt delivery and a great product. Carol was excellent in contacting me about the delivery requirements and timescales. I would highly recommend.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a great 5 star review. Delivering a high level of service to each and every customer is a top priority and we're pleased to hear that we succeeded. We'll pass your kind comments onto Carol and hope to hear from you in the future should you need any further equipment.

Posted 3 years ago

“Great Prices and although the Fridge we wanted wasn't in stock the advisors gave me some background into alternatives and I took their recommendation. Product arrived on time and was kept updated throughout the delivery process.”

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Posted 3 years ago

Thank you for your great 5 star review. We apologise that your initial equipment choice wasn't available, stock levels are extremely volatile at the moment across the whole industry however we always aim to offer suitable alternatives where possible. If we can assist with anything in the future please get in touch, we'd be happy to help.

Posted 3 years ago

“.no problems to report !?”

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Posted 3 years ago

Thanks for your 4 star review. We're happy we could help!

Posted 3 years ago

“Good price. Two delivery men, one lovely , the other not so much! Their van crashed into our wall. On apologetic, the other nonplussed.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We sincerely apologise for the experience you received during delivery. Deliveries are made via a third party company however we would have happily spoken to them and raised the issue if we had been aware. The actions and behaviour of the delivery company in this instance are clearly not acceptable and we will be looking into the incident further. If you would like to discuss this matter, please get in touch.

Posted 3 years ago

“We have ordered three retail fridges and freezers from FFD and will definitely use them again when we buy our next freezer. The prices are good and the service is outstanding.”

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Posted 3 years ago

Thank you for your 5 star review. We appreciate all feedback from our customers and we're delighted that you're happy with the service you received. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 3 years ago

“Really pleased with our fridges! FFD were really helpful in looking for a new model when mine was out of stock, but then managed to get me my original order anyway!!! Will use again”

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Posted 3 years ago

Thank you for taking the time to leave us some great feedback. We always do our very best to supply the equipment that every customer is looking for and we're so pleased we could get you exactly what you wanted. We'd love to help with any further commercial refrigeration needs in the future.

Posted 3 years ago

“Great Staff, really helpful.”

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Posted 3 years ago

We aim to please! Thanks for your great review and those 5 stars, we love to hear from happy customers.

Posted 3 years ago

“Very pleased with the cooler good quality great price”

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Posted 3 years ago

Thank you for taking the time to leave us a 5 star review. We're delighted to hear you're pleased with your purchase and happy we could help.

Posted 3 years ago

“Good communication, great price and delivered on time .Cannot fault service in any way”

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Posted 3 years ago

Thank you for your 5 stars Derek. We're pleased to hear that you're happy with the service we provided, we aim to please! If we can help with anything in the future please don't hesitate to get in touch.

Posted 3 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,541 reviews