FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.72

4.7 Rating 1,544 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,544 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

FFD Commercial Refrigeration 5 star review on 20th June 2024

Anonymous

FFD Commercial Refrigeration 5 star review on 14th June 2024

Espresso Parkway - Coffee Shop

FFD Commercial Refrigeration 5 star review on 20th December 2023

Carl Massa

FFD Commercial Refrigeration 5 star review on 4th July 2023

The Corner Shop

FFD Commercial Refrigeration 5 star review on 14th June 2023

Anonymous

FFD Commercial Refrigeration 5 star review on 18th March 2023

St.Anne's Community Centre

Anonymous

Anonymous // 01/01/2019

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“Excellent problem solving skills after the manufacturer and their carrier tried to turn a 2 day delivery into a 3, possible 4, day delivery. Our customer was delighted that the unit turned up in time for their shop opening day in spite of the initial scare. First class customer service.”

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Posted 10 years ago

“I phoned my order in and was impressed with the level of help I received. My bottle cooler arrived within 2 days as advised.”

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Posted 10 years ago

“Smooth transaction, great communication”

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Posted 10 years ago

“no improvements needed excellent service”

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Posted 10 years ago

“unfortunately your delivery service let you down. The delivery company phoned me the day they wanted to deliver the fridge, however, I was not available that day (Friday) and told them I would be at the premises Monday, Tuesday or Wednesday. Didn't hear anything from them until the following Friday when I got a phone call to say they were delivering the fridge that day!!!!”

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Posted 10 years ago

“very satisfied would recommend”

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Posted 10 years ago

“ordering by phone was excellently handled. was a bit miffed that the promised next day delivery arrived a day late - during on of the hottest spells we've had for ages. delivery men were excellent - unpacked it and put it into position for me.”

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Posted 10 years ago

“the only problem I encountered was that I could not search the site for now , but this was more that made up for with personal shopper I had called *** who sourced all my requirements for me excelent service highly recomended”

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Posted 10 years ago

“Great product and excellent service.”

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Posted 10 years ago

“mini fridges would be good. Uk phone centre and product knowledge very good.”

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Posted 10 years ago

“would have had 5 stars but they delivered the wrong freezer although the only difference was the name. for further reference it would be a good idea to inform the customer exactly what they were getting,also we should have had the free unpacking service but the freezer was left unpacked. This has now been resolved to my satisfaction and would not hesitate to recommend this company as we have used them in the past with complete satisfaction”

Helpful Report

Posted 10 years ago

“The initial assistance provided by the salesman via the online chat was excellent; I was provided with options to choose from and make my own decision - there was no pressurised sale. The delivery man was helpful in providing tips about installing the fridge and had a good attitude which always reflects well on the company they represent, I feel. When I came to install the fridge I realised the door handle and hinges required swapping over so the door opened the other way, unfortunately the tools provided did not fit so when my colleague telephoned to request the correct tools she was informed we were lucky we received any tools in the first place... Not the best customer service. In the end we bought our own.”

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Posted 10 years ago

“Great price and fast delivery”

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Posted 10 years ago

“I ordered the drinks chiller on-line, it was simple to use the ordering process and the delivery was quick. The chiller was delivered and placed where I asked and all the packaging was removed. I would recommend FFD and would purchase from them in the future.”

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Posted 10 years ago

“Great online support when choosing products, excellent delivery time and although order not filled entirely correctly, customer service was brilliant at correcting and redelivering all within same 24 hour period, so no inconvenience caused.”

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Posted 10 years ago

“Fantastic service fridge delivered within 24hours of order could not believe it.”

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Posted 10 years ago

“excellent service qiuck efficient and helpfull”

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Posted 10 years ago

“Very good and qick service and very helpful staaff”

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Posted 10 years ago

“been very satisfied with freezer”

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Posted 10 years ago

“Extremely satisfied with the order process. Products were on back order and I was immediately telephoned by customer services and asked whether I still wished to proceed. I chose to wait and the order was still sent out super fast so no real delay - thank you”

Helpful Report

Posted 10 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,544 reviews