FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.72

4.7 Rating 1,543 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,543 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

FFD Commercial Refrigeration 5 star review on 20th June 2024

Anonymous

FFD Commercial Refrigeration 5 star review on 14th June 2024

Espresso Parkway - Coffee Shop

FFD Commercial Refrigeration 5 star review on 20th December 2023

Carl Massa

FFD Commercial Refrigeration 5 star review on 4th July 2023

The Corner Shop

FFD Commercial Refrigeration 5 star review on 14th June 2023

Anonymous

FFD Commercial Refrigeration 5 star review on 18th March 2023

St.Anne's Community Centre

Anonymous

Anonymous // 01/01/2019

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“Fridge Freezer direct has been our supplier for many years. they offer competitive prices on new units and are helpful in quoting us for new coldroom builds. customer service is great and always reply quickly.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review and for your lovely feedback. We're always happy to help our customers find the perfect product for their needs and if we can assist with anything in the future please don't hesitate to get in touch.

Posted 2 years ago

“Great product, great delivery, but slight damage.”

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Posted 2 years ago

Hi Jordan. Thank you for taking the time to leave a review. We're sorry to hear that the product you received had suffered some damage during delivery. If you have any issues in the future please get in touch and we can do our best to help.

Posted 2 years ago

“Few minor damage issues upon delivery however a replcement fridge was sent out and a partial refund issued. Couldnt of been better service.”

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Posted 2 years ago

Thanks for your review. We apologise for the issues with your order and we're pleased we could help to find a solution. If you need anything in the future, please get in touch and we'd love to help.

Posted 2 years ago

“Prompt delivery and excellent service.”

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Posted 2 years ago

Thank you for your review, we value all feedback. We aim to deliver high standards of customer service and so we're delighted to hear you're happy with the service you received. Please get in touch with the team if there's anything you need in the future, we'd be happy to help.

Posted 2 years ago

“I found they were very quick, efficient and did what they said they would on time and cleanly i would use them again without hesitation”

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Posted 2 years ago

Thanks for your great 5-star review. We're so pleased we could help and if there is anything you need in the future please get in touch, we'd love to hear from you.

Posted 2 years ago

“Ok collected from depo”

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Posted 2 years ago

Thank you for your 5 star review. We appreciate you taking the time to leave feedback.

Posted 2 years ago

“Excellent Good Fridge Great Service Thanks”

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Posted 2 years ago

We're happy we could help! We appreciate you taking the time to leave us great feedback.

Posted 2 years ago

“Purchased an Elstar EM231S Double Sliding Door Bottle Cooler for my shed bar. Really good service and great price,”

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Posted 2 years ago

Thanks for your great 5 star review. We're happy we could help!

Posted 2 years ago

“Excellent sales service”

Helpful Report

Posted 2 years ago

Thank you for your review. We aim to deliver an exceptional level of customer service and we're delighted to hear that you're happy with your experience whilst shopping with FFD. If we can help with anything in the future please get in touch we'd love to hear from you.

Posted 2 years ago

“Fast service great prices for all products”

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Posted 2 years ago

We pride ourselves on high standards of customer service and value for money so we're delighted to hear your feedback. Thanks for your 5 stars!

Posted 2 years ago

“Purchased a freezer for my home bar, it did say commercial but was way noisier than anticipated. FFD did change it but -40% handling fee.”

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Posted 2 years ago

It's great to hear your feedback Brian. We're happy we could help with changing your unit and unfortunately, the restocking charge is set by the manufacturer and industry standard in the commercial supply chain. If you need any advice in future we're always happy to help.

Posted 2 years ago

“Clear website, easy to order and delivery on time.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us your feedback. We love to hear from all of our customers so that we can continually monitor and improve the service we provide. If we can help with any commercial refrigeration needs in the future please get in touch, we'd love to hear from you.

Posted 2 years ago

“Fridge came when said so great start and the fridge is fantastic. Good sturdy shelves which is great and capacity is perfect for entertaining, no need to worry about restocking”

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Posted 2 years ago

Thanks for your 5 star review Simon. Happy entertaining!

Posted 2 years ago

“Very good thank you”

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Posted 2 years ago

Thanks for your review. We're happy we could help!

Posted 2 years ago

“Very good customer service and very fast delivery”

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Posted 2 years ago

Thanks for your great 5 star review. We're pleased we could help!

Posted 2 years ago

“Excellent”

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Posted 2 years ago

Thank you for your 5 star review!

Posted 2 years ago

“Quick delivery , very efficient service , would highly recommend”

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Posted 2 years ago

Thank you for taking the time to leave feedback. We're happy we could help!

Posted 2 years ago

“Only the supply issue was a problem, friendly knowledgeable staff who actually call back.”

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Posted 2 years ago

Thanks for taking the time to leave your feedback. We always aim to offer our customers the best possible service even when global supply is suffering. We're happy we could help and if we can do anything in the future please get in touch, we'd love to hear from you.

Posted 2 years ago

“arrived in perfect condition, as described. Great communication about deliveries”

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Posted 3 years ago

We're delighted to hear you're happy with the service you received and thank you for your 5 stars!

Posted 2 years ago

“Good quality.”

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Posted 3 years ago

Thanks for your 5 star review. We're pleased we could help you with your purchase.

Posted 3 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,543 reviews