FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.72

4.7 Rating 1,541 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

FFD Commercial Refrigeration 5 star review on 20th June 2024

Anonymous

FFD Commercial Refrigeration 5 star review on 14th June 2024

Espresso Parkway - Coffee Shop

FFD Commercial Refrigeration 5 star review on 20th December 2023

Carl Massa

FFD Commercial Refrigeration 5 star review on 4th July 2023

The Corner Shop

FFD Commercial Refrigeration 5 star review on 14th June 2023

Anonymous

FFD Commercial Refrigeration 5 star review on 18th March 2023

St.Anne's Community Centre

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lost goods on first delivery and customer services were not overly helpful.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. We're sorry to hear that you weren't completely satisfied with your experience. If you would like to give us some further feedback on how we can improve our service, we'd love to hear from you.

Posted 2 years ago

“very good value for money very promt service”

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Posted 2 years ago

Thank you for your 5 star review. We're pleased you're happy with your experience with FFD and if we can help with anything in the future, please get in touch we'd love to hear from you.

Posted 2 years ago

“FFD's Customer Service is second to none.”

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Posted 2 years ago

Thank you for your lovely review. We always aim to make customer service and customer satisfaction a priority so we're delighted to hear your kind words. If we can help with anything in the future please let know, we'd love to hear from you.

Posted 2 years ago

“Excellent service great prices will buy again”

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Posted 2 years ago

Thank you for your great 5 star review. We love to hear from happy customers. If you need any further commercial refrigeration in the future, please get in touch and we'd be happy to help.

Posted 2 years ago

“Helpful service, prompt delivery and competitive prices - very pleasing!”

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Posted 2 years ago

Thank you for your great 4 star review. We appreciate feedback from all of our customers so that we can continually improve our service. If you need anything in the future, we'd love to help.

Posted 2 years ago

“Excellent Freezer. Simple and easy to set up. Two person job to take out of packaging and off the pallet. But working beautifully and ample space inside. Very happy with purchase.”

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Posted 2 years ago

Thank you for taking the time to leave your review Shapna. We're delighted to hear that you're happy with your experience with FFD. Good customer service is a priority for the team and so we're pleased we could help.

Posted 2 years ago

“Hassle free from order to delivery. Would recommend.”

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Posted 2 years ago

Thanks for your review Michael. We're delighted to hear that you're happy with the service you received from FFD and if you need anything in the future, please get in touch, we'd be happy to help.

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thanks for your 5 star review. It's great to hear from happy customers.

Posted 2 years ago

“VERY HELPFUL ON THE TELEPHONE, PROMPT DELIVERY, NO ISSUES”

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Posted 2 years ago

Thank you for taking the time to leave a 5 star review. We appreciate hearing feedback from all of our customers to help us improve our service.

Posted 2 years ago

“Order a new fridge online, very straight forward and easy to deal with. Transport guys kept us in the loop and the fridge was deliverted on time.”

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Posted 2 years ago

Thank you for your review Andrew. We're pleased to hear that you're happy with your experience with FFD. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 2 years ago

“Easy transaction and swift delivery”

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Posted 2 years ago

Thanks for your 5 star review. We love to receive feedback from customers.

Posted 2 years ago

“Great service, good advice and helpful delivery”

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Posted 2 years ago

Thanks for your 5 star review. We're happy we could help.

Posted 2 years ago

“Very helpful and accommodating, especially as we had to change order in middle of process .”

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Posted 2 years ago

Hi Wynne. Thanks for your 5 star review. We're always happy to help.

Posted 2 years ago

“When we had a problem with a damaged fridge the lady I dealt with Laura Perridge was helpful, polite and efficient”

Helpful Report

Posted 2 years ago

Thank you for your review Gaynor. We're sorry to hear that damage occurred to your products. We always aim to deal with customer issues quickly and to resolve them to the customers satisfaction and so we're delighted to hear that Laura was able to help. We'll make sure we pass on your kind words.

Posted 2 years ago

“FFD were great to make a purchase from. I placed the order over the phone and the sales assistant was very friendly and knowledgeable and helped make sure that I ordered the right product for me. The delivery was arranged and it was as smooth as can be. I'm delighted with my new upright fridge. Overall, the experience with FFD was first class.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave your review. We love to hear customer feedback so that we can continuously review and improve our services.

Posted 2 years ago

“Friendly staff, slick automated order confirmation process and super quick delivery.”

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Posted 2 years ago

Thank you for your 5 star review Sarah. We love to hear from happy customers and if you need anything further we'd love to help.

Posted 2 years ago

“Had issues but was sorted by the compant”

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Posted 2 years ago

Hi Peter. Thanks for your review. We're sorry to hear that you experienced some issues however we always strive to rectify the situation to the customers satisfaction. We're pleased we could help and if we can do anything in the future please get in touch, we'd be happy to help.

Posted 2 years ago

“Excellent company to deal with”

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Posted 2 years ago

Thank you for your 5 star review Malcom. Customer satisfaction and professional service is always our priority and so we're delighted to hear you're happy with your experience with FFD. For any future requirements, please get in touch, we'd love to hear from you.

Posted 2 years ago

“Fridge Freezer direct has been our supplier for many years. they offer competitive prices on new units and are helpful in quoting us for new coldroom builds. customer service is great and always reply quickly.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review and for your lovely feedback. We're always happy to help our customers find the perfect product for their needs and if we can assist with anything in the future please don't hesitate to get in touch.

Posted 2 years ago

“Great product, great delivery, but slight damage.”

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Posted 2 years ago

Hi Jordan. Thank you for taking the time to leave a review. We're sorry to hear that the product you received had suffered some damage during delivery. If you have any issues in the future please get in touch and we can do our best to help.

Posted 2 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,541 reviews