FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.73

4.7 Rating 1,553 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,553 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

FFD Commercial Refrigeration 5 star review on 20th June 2024

Anonymous

FFD Commercial Refrigeration 5 star review on 14th June 2024

Espresso Parkway - Coffee Shop

FFD Commercial Refrigeration 5 star review on 20th December 2023

Carl Massa

FFD Commercial Refrigeration 5 star review on 4th July 2023

The Corner Shop

FFD Commercial Refrigeration 5 star review on 14th June 2023

Anonymous

FFD Commercial Refrigeration 5 star review on 18th March 2023

St.Anne's Community Centre

Anonymous

Anonymous // 01/01/2019

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“Fast delivery , very happy , would use and recommend again , many thanks..”

Helpful Report

Posted 1 year ago

Thanks Antony for your great review, we appreciate all feedback. We're happy we could help and would love to hear from you if need anything in the future.

Posted 1 year ago

“Once again a first class service, Thank you.”

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Posted 1 year ago

Thank you for taking the time to leave a glowing 5 star review. We aim to deliver first class service to every customer, with every order and so we're happy to hear that we're achieving that. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 1 year ago

“Delivered early,nice guy. All good”

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Posted 1 year ago

Thank you for your 5 stars. We're delighted we could help!

Posted 1 year ago

“Didn't receive it, very poorly I must say. Won't be order here again at all!”

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Posted 1 year ago

Thank you for your feedback. When you placed your order our team highlighted multiple times that due to the bank holiday all deliveries would be delayed by a day. This information was also present in a banner on our site. Your delivery was made on the day advised by our team and within the 2 hour time frame which we supplied to you. Our emails which invite our customers to leave a review is automated and therefore, as the system doesn't take into account bank holidays, you received your invitation the day prior to the delivery date that was advised by our team. Please be assured that all orders that are placed with FFD are fulfilled. Should you require further clarification or have any other questions, please do not hesitate to get in touch with the team and we would be happy to help.

Posted 1 year ago

“Great range of products. very efficient service”

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Posted 1 year ago

Thank you for taking the time to leave us your feedback and 5 stars. We're pleased we could help and would love to hear from you if you have any future enquiries.

Posted 1 year ago

“Delivery was on time, but delivery driver needed help with unloading”

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Posted 1 year ago

Thanks for taking the time to leave us your review, we appreciate your feedback. We're pleased you're happy with your experience shopping with FFD however we do apologise for the issue at delivery and will pass your comments on to the delivery company for their future reference. The FFD Team

Posted 1 year ago

“Brilliant service, can't fault it!”

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Posted 1 year ago

Thank you for taking the time to leave us feedback. We're pleased we could help!

Posted 1 year ago

“Efficient service and quick delivery.”

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Posted 1 year ago

Thanks for your 5 star review. We're happy we could help!

Posted 1 year ago

“The equipment delivery was fine but we were given no prior notice of the delivery date! It was by pure chance there was someone at the premises to take delivery.”

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Posted 1 year ago

Thank you for taking the time to leave your feedback, we really appreciate it. We're sorry to hear that your delivery turned up unexpectedly, the delivery team happened to be in your area the day following your order. We do, however, understand that prior warning would have been appreciated so that arrangements could be made for a person to be at site. We will look into this for any future orders. Thanks, the FFD Team

Posted 1 year ago

“Great communication, no issues at all, very impressed thank you.”

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Posted 1 year ago

Thank you for taking the time to leave us a glowing 5 star review. It was our pleasure, and if we can help with anything in the future we'd love to hear from you.

Posted 1 year ago

“Excellent Price right ordered kept updated answered technical questions Along with delivering dates Thanks Jake”

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Posted 1 year ago

Thanks for your great feedback Jake. We're pleased we could help!

Posted 1 year ago

“Best price. Fast delivery, excellent service”

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Posted 1 year ago

Thanks for taking the time to leave us a review and 5 stars. First class customer service is important to us and so we're delighted to hear that you're happy with your experience with FFD. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 1 year ago

“2nd time I've bought refrigeration from FFD this year. Solid prices and products. Their delivery partners are all really good and communicative too.”

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Posted 1 year ago

Thanks for your great review John! We're delighted we could help. Please get in touch if you need anything in the future, we'd love to hear from you.

Posted 1 year ago

“We had two freezers playing up. We phoned Luke he sorted it out, ordered on the Monday and delivered on the Wednesday as promised”

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Posted 1 year ago

Thanks for your 5 star review. We're pleased we could help you replace your old freezers without too much disruption to your business. If we can help with anything in the future, please get in touch and we'd be happy to help.

Posted 1 year ago

“Can on time, very polite and helpful.”

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Posted 1 year ago

Thanks for taking the time to leave us a lovely review and thank you for the 5 stars. We're delighted we could help.

Posted 1 year ago

“Good service”

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Posted 1 year ago

We pleased to hear you happy with the service from FFD and thank you for your 5 star review.

Posted 1 year ago

“Brilliant ... We received what we simply ordered with slot of kind helpful help from Laura”

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Posted 1 year ago

Thank you for your lovely feedback and 5 stars. We're pleased we could help and will pass on your kind words to Laura.

Posted 1 year ago

“Easy order process, driver advised delivery slot accurately and was most helpful in site. Packaging good and no issues with unit.”

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Posted 1 year ago

We appreciate you taking the time to leave your great 5 star feedback. We always aim to deliver a helpful and professional service and so we're delighted to hear your comments. If you need anything in the future we'd love to help. Thanks from the FFD Team.

Posted 1 year ago

“The pre advice on the product was excellent Recently delivered and very pleased”

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Posted 1 year ago

Thank you for your lovely review Michelle. Quality customer service and excellent product knowledge are a high priority for us and so we're delighted to hear that it had a positive impact on your experience with FFD.

Posted 1 year ago

“PAID FOR TIME SLOT BETWEEN 1 AND 3 PM - CAME AT 11.30 AM update - have just queried this and have received a refund - impressed with their customer service thanks for your help”

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Posted 1 year ago

Thanks for your feedback. We apologise that your delivery arrived earlier than your expected time slot. We appreciate that you needed delivery within a specified period, and unfortunately this didn't happen on this occasion however we are pleased we could provide a refund for this service. If you have any future queries that we can help with, we'd love to hear from you.

Posted 1 year ago

FFD Commercial Refrigeration is rated 4.7 based on 1,553 reviews