FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.72

4.7 Rating 1,544 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,544 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

FFD Commercial Refrigeration 5 star review on 20th June 2024

Anonymous

FFD Commercial Refrigeration 5 star review on 14th June 2024

Espresso Parkway - Coffee Shop

FFD Commercial Refrigeration 5 star review on 20th December 2023

Carl Massa

FFD Commercial Refrigeration 5 star review on 4th July 2023

The Corner Shop

FFD Commercial Refrigeration 5 star review on 14th June 2023

Anonymous

FFD Commercial Refrigeration 5 star review on 18th March 2023

St.Anne's Community Centre

Anonymous

Anonymous // 01/01/2019

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“Very efficient from ordering to delivery. Sales person knew exactly what I needed when I explained what I was looking for. I would recommend this firm to any one looking for chiller etc”

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Posted 9 years ago

“Fast and efficent.”

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Posted 9 years ago

“Very good customer service, good pricing and excellent products. We are regular purchases from FFD and therefore would prefer to have an account with a credit limit but this is not offered.”

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Posted 9 years ago

“Great customer service ( a real cut above the rest) but the product doesn't do what the manufacturer says it can do. I've bothered Fridge Freezer direct enough already so I'm gonna dump the product down the local tip and have a re-think.”

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Posted 9 years ago

Thank you for your review. We are sorry that the unit that you had ordered is not to your satisfaction due to the incorrect specification on another website. Our specifications are correct for the unit you ordered. If we can help you in the future to purchase and specifications on the products we would gladly go through this with you so that you can have a cold beer of an evening. FFD customer service team

Posted 8 years ago

“The purchase process and customer service was very good and delivery was very prompt. The reason I didn't give five stars is because when the order was placed we asked for the delivery men to give us a call just prior to delivery - which didn't happen. Also, after placing the order we asked if we could amend the delivery address (the new one was local to the original) and were told that was fine, however although the delivery men knew this (the new address was written on paperwork left by them) they still delivered to the original address!! Customer Service was great, THE DELIVERY MEN ARE THE PROBLEM.”

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Posted 9 years ago

Thank you for leaving us a review. We have passed on your disappointment the carriers with regards to the mix up even though both ourselves and the suppliers had amended the address for you.They are looking into the matter and have assured us that they will do there up most to avoid this happening in the future.

Posted 8 years ago

“Easy website to navigate, purchase easy and delivery swift. Good price. No complaints at all. I would buy from this company again.”

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Posted 9 years ago

“Both the salesperson on the phone and the delivery man were extremely helpful. I had previously called one other retailer and they were no help at all, giving out incorrect information and trying to sell me a product I did not want.”

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Posted 9 years ago

“The delivery driver was absolutely fantastic. He went out of his way to assist under difficult circumstance. Great service.”

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Posted 9 years ago

“wonderful, trusted and fast.”

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Posted 9 years ago

“Person I spoke to on the phone was very helpful. Order was delivered promptly and no problem with product.”

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Posted 9 years ago

“definitely recommend to others. FFD called me with additional info to keep me informed on availability / delivery etc which help us make a decision about the order.”

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Posted 9 years ago

“Very satisfied with the service I received”

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Posted 9 years ago

“Very good products, highly recommended thank very much, definitely I will buy again”

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Posted 9 years ago

“Would definitely recommend your company as any questions which could not be answered immediately were addressed and I was called back as promised. This is important to me.”

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Posted 9 years ago

“Website easy to use, fast delivery, and great customer service.”

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Posted 9 years ago

“An excellent service was provided from selecting the item of my choice through to invoicing and finally delivery. At all stages of the procedure I was in touch with helpful staff and was kept informed and given information on who to contact in the event of any query. The goods arrived quickly and the quality is as hoped for. Thank-you FFD for your highly commendable customer service!!”

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Posted 9 years ago

“Had to rearrange the delivery and they were very helpful. Fridge is lovely”

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Posted 9 years ago

“Great customer service”

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Posted 9 years ago

“First time user of the company. Easy web site to use, very quick service which was spoiled by the wrong item being delivered, but on the good side one quick phone call and the girl at the end of the phone line organised the correct item to be delivered the next day. Superb service and kept well informed on delivery date. Would definitely use them again.”

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Posted 9 years ago

“Quick and easy. Thank you.”

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Posted 9 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,544 reviews