FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.72

4.7 Rating 1,557 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

FFD Commercial Refrigeration 5 star review on 20th June 2024

Anonymous

FFD Commercial Refrigeration 5 star review on 14th June 2024

Espresso Parkway - Coffee Shop

FFD Commercial Refrigeration 5 star review on 20th December 2023

Carl Massa

FFD Commercial Refrigeration 5 star review on 4th July 2023

The Corner Shop

FFD Commercial Refrigeration 5 star review on 14th June 2023

Anonymous

FFD Commercial Refrigeration 5 star review on 18th March 2023

St.Anne's Community Centre

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service all round. Very happy with the product.”

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Posted 4 years ago

We're happy to help! Thank you for your 5 stars.

Posted 4 years ago

“Very friendly staff over the phone, also gave me a call back asking if everything was fine after they dropped of the freezer ! Fantastic company!”

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Posted 4 years ago

We aim to make good customer service a number 1 priority, so we're delighted to hear that we hit the mark. Thank you for taking the time to leave a fantastic 5 star review and if you have any further commercial refrigeration related needs in the future, we'd be happy to help.

Posted 4 years ago

“The whole transaction was faultless, from searching for the right fridge to the delivery. Personal calls to ensure correct delivery details and the friendly delivery driver all helped to complete this purchase. Also very happy with the fridge itself!”

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Posted 4 years ago

Thanks for taking the time to leave a review and for your 5 stars. We're delighted to hear you're pleased with the service you received and that you're happy with the display fridge you purchased. If we can help with any commercial refrigeration needs in the future please don't hesitate to get in touch.

Posted 4 years ago

“amazing service”

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Posted 4 years ago

We're pleased we could help! Thank you for your 5 star review. If you have any further commercial refrigeration needs in the future please don't hesitate to get in touch.

Posted 4 years ago

“The customer service was great, the delivery was well coordinated.”

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Posted 5 years ago

Thank you for your 5 star review - we love to hear from happy customers! If you have any other commercial refrigeration needs in the future, we'll be happy to help.

Posted 5 years ago

“Good and very reliable service”

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Posted 5 years ago

Thanks for your feedback and positive 4 star review. We're pleased we could help!

Posted 5 years ago

“Very good efficient service.”

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Posted 5 years ago

We're always happy to help! Thank you for your 5 star feedback.

Posted 5 years ago

“I was very impressed with FFD. I had some teething problems at my end which caused some problems. Their help and understanding was professional from start to finish. As a company they went above and beyond what I would of expected. I would not hesitate to recommend or use them again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a lovely review. We aim to make good customer support our number 1 priority and so we're delighted that you were happy with the service you received. We love to hear from happy customers!

Posted 5 years ago

“Very helpful sales person on the telephone who assisted me in choosing the correct unit for a project I was working on. Ordered and paid for the unit over the phone and it arrived 6 days later exactly as planned.”

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Posted 5 years ago

We're happy to help! Thank you for taking the time to leave us positive feedback about your experience with FFD. If we can help with anything in the future please don't hesitate to get in touch.

Posted 5 years ago

“Great service and rapid delivery. My query was answered promptly and I even got a follow up call to check that we were happy. Would definitely reccomend FFD.”

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Posted 5 years ago

Great customer service is our number 1 priority! Thank you for your positive 5 star review and if we can help with any of your commercial refrigeration needs in the future please don't hesitate to get in touch.

Posted 5 years ago

“Excellent service from ordering to delivering, very helpful all round”

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Posted 5 years ago

We're happy to help! Thank you for your great 5 star review.

Posted 5 years ago

“Excellent communication, fridge arrived quickly at time given.”

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Posted 5 years ago

Thank you for taking the time to leave feedback and for your 5 stars. We're pleased you're happy with your fridge and, indeed, your overall experience when shopping with FFD. We aim to please!

Posted 5 years ago

“Helpful customer service, good product knowledge. Delivered quickly with minimum fuss. Would use again.”

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Posted 5 years ago

Thank you for your 5 star review. We aim to give our customers a comprehensive service, from helping to choose the correct unit, to giving support throughout the buying and delivery process. We're delighted that you're happy with the service you received. If we can help with anything in the future please don't hesitate to get in touch.

Posted 5 years ago

“Very helpful and guck delivery Drinks fridge as described was spot on”

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Posted 5 years ago

Thanks for your 5 star review. We're delighted to hear your drinks display fridge is working out well for you. If we can help with anything in the future please let us know.

Posted 5 years ago

“Efficient and good on price, will continue to use for our equipment needs.”

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Posted 5 years ago

We aim to please and love hearing from happy customers. If we can help you with any of your commercial refrigeration needs in the future please don't hesitate to get in touch. Thank you for your 5 stars.

Posted 5 years ago

“Delivery was very good and smooth. Freezer is now on and so far it works well as expected. Happy with everything.”

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Posted 5 years ago

We're pleased to hear that your display freezer is looking good and working well. We're happy to help. Thank you for your 5 star feedback.

Posted 5 years ago

“+I was very pleased with your service, everything you told me was carried out on time and we were up and running by the Friday the day you promised us. I will use you again in the future. Thanks Mike Turner”

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Posted 5 years ago

We are pleased we could help - we love to hear from happy customers! Thank you for your 5 star feedback.

Posted 5 years ago

“Excellent advice and service”

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Posted 5 years ago

We aim to please! Thank you for your 5 star review.

Posted 5 years ago

“Excellent communication, ordered 2 fridges and one chest freezer. They delivered them when promised, and on the delivery day the driver rang to ensure we were ready to receive them.. great service.”

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Posted 5 years ago

Thank you for your great 5 star feedback. We love to hear from happy customers!

Posted 5 years ago

“We ordered a fridge yesterday under the promise that it would be delivered the next day. The time slot for delivery was 8am to 6pm. It is now 6.40pm, the fridge never came and nobody contacted us to tell us anything. And because it is friday we are now left with no fridge for the weekend and no means of communication with this company until Monday. We now have now lost out on all the refrigerated stock that was supposed to be kept and sold during the weekend. Disappointed is an understatement.”

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Posted 5 years ago

Thank you for leaving feedback on your recent experience. We send our utmost apologises for the delivery issues you experienced. We endeavour to work with professional, reliable manufacturers to ensure that our customers receive the quality service that we pride ourselves on as a trusted supplier. Unfortunately, human error does occur, as is the case here. On this occasion, the manufacturer offered compensation and supplied a direct courier service to resolve the issue as speedily as possible. Once again, we apologise for your inconvenience. The FFD Team

Posted 5 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,557 reviews