FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.72

4.7 Rating 1,541 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

FFD Commercial Refrigeration 5 star review on 20th June 2024

Anonymous

FFD Commercial Refrigeration 5 star review on 14th June 2024

Espresso Parkway - Coffee Shop

FFD Commercial Refrigeration 5 star review on 20th December 2023

Carl Massa

FFD Commercial Refrigeration 5 star review on 4th July 2023

The Corner Shop

FFD Commercial Refrigeration 5 star review on 14th June 2023

Anonymous

FFD Commercial Refrigeration 5 star review on 18th March 2023

St.Anne's Community Centre

Anonymous

Anonymous // 01/01/2019

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“+I was very pleased with your service, everything you told me was carried out on time and we were up and running by the Friday the day you promised us. I will use you again in the future. Thanks Mike Turner”

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Posted 4 years ago

We are pleased we could help - we love to hear from happy customers! Thank you for your 5 star feedback.

Posted 4 years ago

“Excellent advice and service”

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Posted 4 years ago

We aim to please! Thank you for your 5 star review.

Posted 4 years ago

“Excellent communication, ordered 2 fridges and one chest freezer. They delivered them when promised, and on the delivery day the driver rang to ensure we were ready to receive them.. great service.”

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Posted 4 years ago

Thank you for your great 5 star feedback. We love to hear from happy customers!

Posted 4 years ago

“We ordered a fridge yesterday under the promise that it would be delivered the next day. The time slot for delivery was 8am to 6pm. It is now 6.40pm, the fridge never came and nobody contacted us to tell us anything. And because it is friday we are now left with no fridge for the weekend and no means of communication with this company until Monday. We now have now lost out on all the refrigerated stock that was supposed to be kept and sold during the weekend. Disappointed is an understatement.”

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Posted 4 years ago

Thank you for leaving feedback on your recent experience. We send our utmost apologises for the delivery issues you experienced. We endeavour to work with professional, reliable manufacturers to ensure that our customers receive the quality service that we pride ourselves on as a trusted supplier. Unfortunately, human error does occur, as is the case here. On this occasion, the manufacturer offered compensation and supplied a direct courier service to resolve the issue as speedily as possible. Once again, we apologise for your inconvenience. The FFD Team

Posted 4 years ago

“We have used FFD twice now and found the service to be excellent”

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Posted 4 years ago

We're happy to help! Thank you for your 5 star review.

Posted 4 years ago

“Great price, driver was very helpful and friendly, also good sales follow up. Would use again.”

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Posted 4 years ago

We aim to make customer support our number 1 priority - we're happy you're pleased with the service you received. Thank you for your 4 star feedback.

Posted 4 years ago

“Very happy with the service 👍”

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Posted 4 years ago

We love to hear from happy customers. Thanks for your 5 stars.

Posted 4 years ago

“A really pleasant experience dealing with FFD. Ordered on the Thursday and equipment delivered the following Monday. Great service.”

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Posted 4 years ago

We aim to please! Thanks for your 5 star feedback.

Posted 4 years ago

“Highly recommended great customer service ex delivery service great freezer exactly what I wanted will definitely use FFD again many thanks Viv Rogers”

FFD Commercial Refrigeration 5 star review on 7th January 2020

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Posted 4 years ago

We're happy to help! Thanks for your 5 star feedback - we always love to hear about our customer's experience.

Posted 4 years ago

“I have brought a fridger there delivery is very quick customer service is very good they don’t ignore customer they try help Best they can”

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Posted 4 years ago

Thank you for your 5 star review. We aim to make excellent customer service our number 1 priority and so we're delighted to hear the team performed well.

Posted 4 years ago

“Will use again. Very good, price and communication.”

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Posted 4 years ago

We're happy to help. Please don't hesitate to get in touch if we can be of service in the future. Thank you for your 5 star review.

Posted 4 years ago

“Very helpful Sales, good communication about delivery, prompt and efficient delivery.”

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Posted 4 years ago

Thank you for your 5 star review - we love to hear from happy customers!

Posted 4 years ago

“Very efficient and good communication”

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Posted 4 years ago

Happy to help! Thanks for your 5 stars.

Posted 4 years ago

“The sale person is very helpful and polite, I have selected a different time to the one which was given. He tried to fix it and have arrived on time.”

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Posted 4 years ago

We're pleased we could help! Thank you for your lovely review.

Posted 4 years ago

“Excellent service from my very first call to them to discuss my requirements and this continued after I placed my order when I was able to select a suitable delivery day. Would highly recommend.”

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Posted 4 years ago

Thank you for your 5 star review. We aim to make excellent customer service our number 1 priority so this is music to our ears.

Posted 4 years ago

“Great customer service!”

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Posted 4 years ago

Thanks for your 5 star review. We love to hear from happy customers!

Posted 4 years ago

“delivery on time. product very well packaged. Polite courteous driver very helpful. recommend this company.. Product as described .”

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Posted 4 years ago

We're happy to help. Thanks for your 5 star review!

Posted 4 years ago

“The item was exactly what I was looking for arrived in good condition and on time”

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Posted 4 years ago

We're happy to help. Thank you for your 5 stars!

Posted 4 years ago

“Easy process, decent pricing”

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Posted 4 years ago

We aim to please - thanks for your 5 star review!

Posted 4 years ago

“Excellent, fast service. Good communication.”

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Posted 4 years ago

We aim to please and we're happy we could help. Thank you for your 5 star review!

Posted 4 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,541 reviews