FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.72

4.7 Rating 1,543 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,543 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

FFD Commercial Refrigeration 5 star review on 20th June 2024

Anonymous

FFD Commercial Refrigeration 5 star review on 14th June 2024

Espresso Parkway - Coffee Shop

FFD Commercial Refrigeration 5 star review on 20th December 2023

Carl Massa

FFD Commercial Refrigeration 5 star review on 4th July 2023

The Corner Shop

FFD Commercial Refrigeration 5 star review on 14th June 2023

Anonymous

FFD Commercial Refrigeration 5 star review on 18th March 2023

St.Anne's Community Centre

Anonymous

Anonymous // 01/01/2019

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“Absolutely thrilled with my vestfrost chest freezer in stainless freezer. FFD's customer service is exemplary from ordering to delivering (within two days and always on hand if there are any problems. I would recommend FFD to everyone for there amazing service”

Helpful Report

Posted 2 days ago

Thanks for your great review! We so pleased to hear that you're happy with your purchase and with the service you received from the FFD team. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 1 day ago

“Excellent communication from purchase and updates on delivery, we were even told the size of truck delivering to make sure we could accommodate it. Item was just what we needed and great value.”

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Posted 1 week ago

Thank you for taking the time to leave us some great 5 star feedback. We try to give customers as much information as possible about their order and the delivery process so they know what to expect. We're delighted to hear that this approach helped your experience with FFD to run smoothly. If you have any questions or need anything moving forward, please get in touch and the team will be happy to help.

Posted 1 week ago

“Looks fantastic and keeps every chilled nicely. Shelves are easy to rearrange for owesonal preference.”

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Posted 3 weeks ago

Thank you for your great feedback on the Sterling Pro SP220-BK bottle coolers that you purchased. We're happy to hear that you're pleased with your equipment and it's great to see them in use. If you need anything in the future, we'd be happy to help.

Posted 3 weeks ago

“I purchased a Tefcold undercounter freezer from FFD and the service was excellent. Very quick dispatch and delivery and I cannot fault the communication and customer service - I would definitely recommend.”

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Posted 4 weeks ago

Thank you for your great feedback! We're pleased to hear that you're happy with your equipment and the service you received from FFD. We'd love to hear from you if we can help with anything in the future.

Posted 4 weeks ago

“Fast and efficient delivery, the product is very satisfactory, I have no reservations.”

Helpful Report

Posted 1 month ago

We're pleased to hear you're happy with your order and the service you received from the FFD team. Thank you for taking the time to leave feedback and if we can help with anything in the future, please get in touch.

Posted 1 month ago

“Customer service was excellent. The delivery team were also very helpful.”

Helpful Report

Posted 1 month ago

Thank you for your great feedback. We aim to give all of our customers a first class service, so we're delighted to hear you're happy with your experience shopping with FFD.

Posted 1 month ago

“Very helpful and good price.Prompt delivery”

Helpful Report

Posted 1 month ago

Thank you for your great 5 star review! We're happy we could help.

Posted 1 month ago

“Qucick response!”

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Posted 1 month ago

Thanks for your 5 stars! If we can help with anything in the future, please let us know.

Posted 1 month ago

“Good product and fast service”

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Posted 1 month ago

Thanks for your 5 star review. We're happy we could help! If you need anything in the future, please let us know - we'd love to hear from you.

Posted 1 month ago

“Great service, delivery and product”

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Posted 1 month ago

We're pleased we could help, and thank you for your great feedback!

Posted 1 month ago

“That’ fridge is perfect for small business .”

Helpful Report

Posted 1 month ago

Thanks for your review. We're delighted to hear you're happy with your equipment. If we can help with anything in the future, please get in touch.

Posted 1 month ago

“The delivery driver doesn’t support us to bring the chiller inside the shop. He said he can drop them in the street and we request him to give the tools to move the chiller out self but he was rejected as well. We had long. Conversation with him then not he call his boss and give the tools to move. Its horrible experience”

Helpful Report

Posted 1 month ago

Thanks for your feedback. We understand that the equipment you ordered came with a promotional unpack and position service, where the unit would be brought into the premises. The delivery team are only able to bring equipment into the premises when there is clear, flat, level access and unfortunately, there was a step up into the property. The team are not insured to lift the equipment. After a call to their office, they allowed you to use their equipment to manoeuvre the unit up the step and into the premises yourselves. The requirement for clear, level access for deliveries is an industry standard and not something that the delivery team are able to waive. If you require further clarification, please get in touch with the team and they'd be happy to discuss this.

Posted 1 month ago

“Pleased with product, communication and delivery”

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Posted 2 months ago

Thanks for your 5 star review. We're happy we could help!

Posted 2 months ago

“Good quality stuff delivery driver help us”

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Posted 2 months ago

Thank you for taking the time to leave us feedback. We love to hear from our customers!

Posted 2 months ago

“A really great product, and excellent sales and delivery service, thank you, as a new business owner we needed value for money and reliable delivery, cannot thank you enough 🙏🏻”

Helpful Report

Posted 2 months ago

Thank you for your great review. Our aim is to help all of our customers find the best equipment for them, whether that's in terms of performance, features, efficiency, reliability or price - we're happy that we could help you find yours. If you need any equipment in the future or just advice, please get in touch, we'd love to hear from you.

Posted 2 months ago

“Easy to order. Good price. Great communication from the sales team and delivery driver. Received fridge in good time into Central London. Took away and Recycled our broken fridge for £82. Recommended.”

Helpful Report

Posted 2 months ago

Thank you for your great review. We place a high premium on customer satisfaction including user experience on the website, price, communication and overall service and aftercare, so we're thrilled to hear that you're happy with your experience with FFD. If you need anything in the future or just looking for some advice, we'd be happy to help.

Posted 2 months ago

“Great product and company. Very fast delivery. Would buy from again.”

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Posted 2 months ago

Thank you for your 5 star review. We're happy we could help. If you need any further help or advice please get in touch, we'd love to hear from you.

Posted 2 months ago

“Great service from ordering to delivery. Great price too”

Helpful Report

Posted 2 months ago

Thanks for your great feedback. We aim to make the entire shopping and buying process as smooth as possible for our customers, and so we're delighted to know that we achieved this. We're happy we could help, and if you need anything in the future, we'd love to hear from you.

Posted 2 months ago

“We got the pre-delivery phone call as promised, and the fridge is as described. Does exactly what we need. It fits into a tight corner - the given measurements were correct.”

Helpful Report

Posted 2 months ago

What a great 5 star review, thank you. We place a premium on customer service and making the shopping and buying process as smooth as possible, so we're delighted to hear that you're happy with your experience using FFD.

Posted 2 months ago

“Really helpful sales staff. Delivery was an issue , as delivery men were not allowed( due to insurance) to tip the freezer to get it in the shop, thankfully some of our volunteers, at our small community run shop , were able to help out.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave us feedback, we love to hear from our customers! If you need any help or advice with regard to your order or any future orders, please get in touch and we'll be happy to help.

Posted 2 months ago

FFD Commercial Refrigeration is rated 4.7 based on 1,543 reviews