French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,190 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 26th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range and aervice”

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Posted 1 year ago

“Great quality, delivery and loved it all!”

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Posted 1 year ago

“Excellent product competitive price”

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Posted 1 year ago

“Excellent service and great products. Have been using French Click for years. Just the right items when you need, especially if you can't get to France. Love the range of snacks, chocolate, cheese and beauty goods. Always arrives very well packed.”

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Posted 1 year ago

“First time I've ordered from French Click. Purchased some Berlin crackers for a French-themed family party, which were delivered on time and in good condition. Will definitely use again for a taste of France in a hurry!”

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Posted 1 year ago

“Ordering was straightforward and I was able to select the most convenient delivery date. Very happy to receive some of my favourite products soon afterwards. I no longer bring them back from France myself in my luggage so thank you French Click.”

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Posted 1 year ago

“Pleased with quality of products and speed in which they were delivered. Would love it if they could offer a wider variety of products as it feels fairly limited but overall pleased with what I got.”

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Posted 1 year ago

“An excellent service providing all the French ingredients normally only found in France.”

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Posted 1 year ago

“So reliable. I love French Click. Val”

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Posted 1 year ago

“Good value and excellent service. Also, use a reputable courier (DHL) so you can rely on it being delivered on time and to the correct address.”

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Posted 1 year ago

“Fantastic my order was delivered well packed and was exactly what I wanted”

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Posted 1 year ago

“All great. Order online, update on delivery and delivery. I will us Frenchclick again!”

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Posted 1 year ago

“So lovely to be able to get a taste of France delivered to your door.”

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Posted 1 year ago

“Fantastic. Great products. Packaged well. On time delivery. Will be ordering more soon”

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Posted 1 year ago

“The products are good but make sure you order well in advance of when you want to use them, and freeze them. There can be delays as French Click try to acquire stocks.”

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Posted 1 year ago

“Very good selection of hard-to-find French food at reasonable prices. Good quality brands.”

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Posted 1 year ago

“I love everything about French Click EXCEPT those terrible green polystyrene things you use in your packaging. They are a nightmare. I asked my local Council about recycling them and they said they couldn’t deal with them and I should put them in the general waste. This will not stop me ordering from you because I love my French groceries (I lived in France for a while) but I dread the green beasties with every order! Linda Wheeler”

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Posted 1 year ago

Very sorry to hear this. The Flo Pak green should be recyclable at supermarket recycling points and it does also degrade in the natural environment. Additionally we do also have Paper card loose fill available as well now. If you want us to use this, please specify it in the notes box on the shopping basket page. We are just using it for some smaller orders by default for the moment but we do plan to roll it out to most orders ultimately. More info on the flo pak can also be found here: https://uk.pregis.com/eu-solutions/by-product/ready-to-use-packaging-solutions/void-fill/the-environmental-one/

Posted 1 year ago

“Fabulous range, excellent service”

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Posted 1 year ago

“Excellent product and service. Speedy despatch and seamless delivery of delicious Maille vinaigrettes (better than home made) and only available in France.”

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Posted 1 year ago

“Super product, dead on time for the delivery and all went according to plan again”

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Posted 1 year ago

French Click is rated 4.7 based on 10,190 reviews