French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,233 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,233 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Real French produce shipped to your door. Fresh items are well packed with chilled insuation so arrives in good condition. Very convenient to be able to obtain the French Pates here without a trip to Calais !”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We're so glad to hear that you found our service convenient and that your French produce arrived in great condition. It's wonderful to know we can bring a taste of France right to your door without the trip to Calais! À bientôt!

Posted 3 months ago

“I love the variety of products and it has been delivered nearly on time. I should recommend to change your delivery company though. I clearly asked to deliver it “ at one of my neighbours “ but my instructions have not been respected. My parcel has been left on the front porch and in the pouring rain.”

Helpful Report

Posted 3 months ago

Thank you for your great 5-star review! We're delighted that you enjoyed the variety of our products and that your order arrived nearly on time. We sincerely apologize for the delivery issues you encountered with your instructions. Your feedback is invaluable, and we will certainly look into this matter. We appreciate your support and hope to serve you better in the future! À bientôt!

Posted 3 months ago

“A few items out of stock unfortunately. The delivery was delayed but resolved by French click. Overall a good experience.”

Helpful Report

Posted 3 months ago

Thank you for your review! We’re glad to hear that you had a good experience with us, despite the stock and delivery issues. We appreciate your understanding and look forward to serving you even better next time. À bientôt!

Posted 3 months ago

“I holiday in France every year and enjoy much of the French cuisine, once I found French Click could provide me with certain products unavailable in England I was hooked. Excellent service and quality of produce.”

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Posted 3 months ago

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you love the French cuisine and that French Click has been able to bring a taste of France to your home in England. Your kind words about our service and quality of produce mean a lot to us. We hope to continue satisfying your culinary cravings for many more holidays to come! À bientôt!

Posted 3 months ago

“Good to have access to this food. But expensive, and box that arrived, although made of re-cycled cardboard, was more tha half-full of expanded polystyrene shapes. Packaging could have been much more sustainable”

Helpful Report

Posted 3 months ago

Thank you for your review! We're glad you appreciate having access to our food, but we understand your concerns about the pricing and packaging. Usually this kind of order should be packed with the paper loosefill, we will have a word with the warehouse to make sure they're packing properly.

Posted 3 months ago

“Does what it says on the tin”

Helpful Report

Posted 3 months ago

Thank you for the wonderful 5-star "Ronseal" review! We’re thrilled to hear that our products deliver exactly what you expect. It’s great to know that you find our service reliable. We look forward to bringing you more delightful experiences in the future! À bientôt!

Posted 3 months ago

“All items I required were available and dispatched in a very short time. Very impressed compared to others who have sent incomplete orders and then taken months plus extra cash to complete my order with them. Thank you. JPM.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 5-star review, JPM! We're thrilled to hear that you found everything you needed and that your order was dispatched quickly. It's great to know we're standing out in terms of service. We appreciate your kind words and look forward to serving you again soon! À bientôt!

Posted 3 months ago

“Very efficient, smooth booking and delivery; overall very good service”

Helpful Report

Posted 3 months ago

Thank you for your wonderful 5-star review! We're thrilled to hear that you found our booking and delivery process smooth and efficient. It’s always our aim to provide a seamless experience, and we're glad it met your expectations. We look forward to serving you again soon! À bientôt!

Posted 3 months ago

“I have been ordering for years and i love, I can by home products that i can’t get were i leave. Prices have increased but still won’t stop me from ordering. Placed two orders this month am satisfied with my orders.”

Helpful Report

Posted 3 months ago

Merci beaucoup pour votre superbe avis 5 étoiles ! C'est merveilleux de savoir que vous appréciez nos produits et que, malgré une hausse des prix, vous continuez de commander chez nous. Votre fidélité est très appréciée et nous sommes ravis que vos dernières commandes vous aient satisfait. Nous avons hâte de vous servir à nouveau bientôt ! À bientôt !

Posted 3 months ago

“What a great discovery! The cheese was super value for money and really speedy delivery. Highly recommend and I'll be back for more.”

Helpful Report

Posted 3 months ago

Merci beaucoup for your wonderful 5-star review! We're thrilled to hear you enjoyed the value and speedy delivery of our cheese. Your recommendation means a lot to us, and we can't wait to welcome you back for more delightful discoveries! À bientôt!

Posted 3 months ago

“I ordered from England, the chocolates came very quickly, tightly boxed with packing, no damage or dents, pristine condition, highly recommend”

Helpful Report

Posted 3 months ago

Thank you for your wonderful 5 star review! We're thrilled to hear that your chocolates arrived swiftly and in perfect condition. Your high recommendation is greatly appreciated!

Posted 3 months ago

“Service parfait, merci! Commande arrivée dans les délais et en parfait état! Ravie de retrouver un petit bout de France en UK Merci, merci, merci!”

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Posted 3 months ago

Merci beaucoup pour cette superbe évaluation 5 étoiles ! Nous sommes ravis que votre commande soit arrivée dans les délais et en parfait état. C'est toujours un plaisir de partager un petit coin de France avec vous au Royaume-Uni. À très bientôt !

Posted 3 months ago

“Delivery was swift and my order arrived promptly. Chocolates were great just as we remembered them when we ate them in France.”

Helpful Report

Posted 3 months ago

Thanks for the feedback and 5 star rating. We're delighted you enjoyed the chocs.

Posted 3 months ago

“Lovely range of French goods. Very good service too”

Helpful Report

Posted 3 months ago

Thanks for the feedback and 5 star rating. We're delighted you enjoyed the goods and service.

Posted 3 months ago

“Absolutely love this company. Genuine French products delivered to your door quickly and efficiently. Excellent customer service . Highly recommended.”

Helpful Report

Posted 3 months ago

Thank you for your amazing 5 star review! We're so glad to hear that you love our genuine French products and that our delivery and customer service met your expectations. Your strong recommendation means the world to us!

Posted 3 months ago

“Very happy with my purchase which the price was very reasonable but the time of delivery was impressive. It was exactly as stated. No complaints.”

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Posted 3 months ago

Merci beaucoup pour votre incroyable avis 5 étoiles ! Nous sommes ravis d'apprendre que vous êtes satisfait de votre achat et que notre temps de livraison vous a impressionné. Votre satisfaction est notre priorité et nous apprécions énormément votre retour positif !

Posted 3 months ago

“First class service, items extremely well packaged and arrived as detailed.”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic 5 star review! We're delighted to hear that you enjoyed our first class service and that your items arrived perfectly packaged and as described. Your feedback is incredibly valuable to us!

Posted 3 months ago

“Good selection of products and delivered on time”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 5 star review! We're thrilled to hear that you found our product selection to your liking and that everything was delivered on time. Your satisfaction is what drives us, and we truly appreciate your support!

Posted 3 months ago

“Always on time. Well packaged and good quality food. The items I require don't seem to be availale anywhere else.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review and 5 star rating! We’re thrilled to hear you found our food well-packaged and of great quality. It's always our goal to provide items that aren’t easily available elsewhere. Your support means a lot to us!

Posted 3 months ago

“Great selection of goods. Fair prices for items not readily available in UK. Fast delivery and safely packed.”

Helpful Report

Posted 3 months ago

Thank you so much for your excellent review and 5 star rating! We're delighted you found our selection appealing and appreciate our fair pricing and fast delivery. Your satisfaction is our priority!

Posted 3 months ago

French Click is rated 4.7 based on 10,233 reviews