French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,191 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 26th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hasn't arrived!”

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Posted 2 years ago

“Arrived on time and recipient delighted”

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Posted 2 years ago

“I ordered rillettes from French Click. The whole process worked really well, the items were well-packed in order to keep them fresh, delivery was perfect, and the items were just what I wanted.”

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Posted 2 years ago

“the only place I've found to get really good french butter”

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Posted 2 years ago

“Very good. They provided exactly what I ordered and delivered it on the day they said they would. Very pleased thank you.”

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Posted 2 years ago

“My order was delivered at the time requested and I was very pleased with all the products I had ordered.”

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Posted 2 years ago

“This site was recommended by a customer. Browsing through the items brought back lots of happy memories. In the end we bought Merguez and lots of Carambars. We were given a choice of delivery dates and our goodies turned up on time delivered by a charming man.”

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Posted 2 years ago

“So happy to have found this site. Memories od our trips to France.”

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Posted 2 years ago

“Fast, efficient service as usual”

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Posted 2 years ago

“I'm very happy with my order, it arrived on time despite the pre-Christmas rush, and all the contents were as described. We are busy tucking into our french goodies right now! My only criticism is overuse of bubble wrap and sticky tape (I am environmentally conscious).”

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Posted 2 years ago

“Good products delivered in time for Christmas and with great care. Excellent customer service too.”

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Posted 2 years ago

“Good choice, good service, prompt delivery with follow up”

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Posted 2 years ago

“We ordered cheese and it took several days/more than two weeks to arrive and then the order was incomplete. I had to initiate contact to find out the status. When it finally arrived it was incomplete.”

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Posted 2 years ago

“Good website, but after 5 days order had not been shipped. After I alerted this it seems they sent it advising it WOULD arrive on the day / slot I paid for. It did not! Carrier advised it would arrive the following Day. It did not arrive despite us staying in as part of the order was a gift. Instead, we got a text message stating we had not been in (untrue) and it would be available at a 'drop-shop' the following day. Drop shop was a 7 mile walking round-trip”

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Posted 2 years ago

“Having lived in France for several years and now back in N Ireland and missing a few of those things we liked thought I'd give French Click a try. Surprised at the great selection of goods available and made my first order before Christmas. Unfortunately, a couple of items were wrongly delivered however when I contacted them they were outstanding - redeliver or refund. I chose redelivery and have just received the package. All I can say is that they were first class in all they have done so will order again - top class”

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Posted 2 years ago

“Delivered as stated. Perfect product. Thank you”

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Posted 2 years ago

“Ordered some squash drinks via website. Fast and easy to use. Drinks arrived on date stated.”

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Posted 2 years ago

“Very grateful to French - click for their variety of french products made available in the UK. The Pacific Anis is very similar to the Blancart (unavailable as yet). Need to order in advance in future though, as couriers can sometimes have delivery obstacles. Thank you French Click.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Fantastic service”

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Posted 2 years ago

French Click is rated 4.7 based on 10,191 reviews