French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,190 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 26th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and reliable.”

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Posted 1 year ago

“Very pleased quick and efficient service and compared to other sites the products on here are value for money , I enjoyed my Ebly as I cannot buy this in a uk local store,so Thankyou French Click you are the best Elda D . Cambs”

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Posted 1 year ago

“So happy to order French products was cannot find in my city. The price is very good, the delivery quick and the yogurts well preserved with ice. Thank you!”

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Posted 1 year ago

“Jules couldn't have been more helpful and I always return to French Click for my favourite French products. I would highly recommend.”

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Posted 1 year ago

“Very happy with the speed of delivery and the products. We'll definitely order again.”

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Posted 1 year ago

“Great to get my favourite French products in the UK! Quick delivery, great choice of products.”

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Posted 1 year ago

“Good products and super quick delivery!”

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Posted 1 year ago

“Super, efficient service selling the most fabulous stuff! I’ve missed my DOP! Great prices and fast dispatch times. Highly recommended 👍”

French Click 5 star review on 28th March 2023

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Posted 1 year ago

“Order arrived without any problem. Very satisfied..”

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Posted 1 year ago

“Whereas the service/quality is very good I feel that the company should inform customers when items are not available.”

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Posted 1 year ago

Sorry to hear this. You can find out if anything is missing the night before delivery, you need to check your account section of the website, in your order history, anything missing will be updated on the order copy there. Unfortunately sometimes items can be missing at the last minute due to stock or other errors. If it's something substantial you should be contacted about it. We can usually offer free delivery on your next order if we've made a mistake. Please contact matthew@frenchclick.com and we can sort that.

Posted 1 year ago

“Everything arrived quickly as ordered and I will be reordering again”

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Posted 1 year ago

“Needed something out of stock everywhere I went. They shipped what I needed in good time and at a competitive price!”

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Posted 1 year ago

“Problems with initial delivery but quickly and efficiently resolved. A happy ending”

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Posted 1 year ago

“Arrived on time, perfectly packaged and nothing missing! I will be ordering again!”

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Posted 1 year ago

“Great range of products and great service”

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Posted 1 year ago

“This gem of a supplier of all dèlices Français est formidable. Unable to bring items back from regular trips to Paris, I can source my favourites and have them sent to Edinburgh. Bravo!! 👏👏”

French Click 5 star review on 17th March 2023

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Great service thank you, although I wonder whether the packaging could be more environmentally friendly.”

French Click 5 star review on 16th March 2023

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Posted 1 year ago

“Great selection of French cheeses including our favourites and some that don't seem to be available elsewhere. Quick service and goods wrapped securely. We will be back.”

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Posted 1 year ago

“it isn't in stock for months - then it is; but it really isn't - then it really is - then you want to charge $65 shipping on a small light weight order. what king of review do you think you should get?!!!!! or do you even know i still live in the USA? David Creighton”

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Posted 1 year ago

French Click is rated 4.7 based on 10,190 reviews