French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,189 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,189 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 26th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice of items…. Well packed and delivered as promised… I would recommend….”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“Great products, many remembered from my childhood when we used to spend holiday time with a couple of families in France, one in Abbeville and the other in Oullins who we'd got to know as their children came to stay with us on the OVSE programme (which I don't think exists any longer!)”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“Delivered on time and the quality was excellent”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“Excellent as usual! I bought a few jars of mustard and they arrived promptly and very securely wrapped. I used the wrong address when I initially placed the order but emailed them the correct address as soon as I could. I was very impressed with how quickly and efficiently they updated my order. I’ve placed several orders with French Click and I haven’t been disappointed once. Thank you so much!”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“Other than having to reschedule a delivery because of a faulty delivery van (the only reason for not awarding 5*), I was very happy with the service, the packaging, and the products.”

Helpful Report

Posted 11 months ago

Thank you so much for your four-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are sorry about this issue and we are working hard to make sure it won't happen again.

Posted 11 months ago

“I have nothing but praise for French Click. They do their part extremely well with fast dispatch and everything properly packed to survive the journey to me. Unfortunately, they are let down by their couriers who rarely (almost never) get my order to me on time. It is so bad I have stopped using FC as much as I used to.”

Helpful Report

Posted 11 months ago

We are sorry to hear this, we do use DHL, DPD and Parcelforce, so we hope one of them will be reliable in your area.

Posted 11 months ago

“Great customer service. Large selection of products. Merci!”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“Great quality products … good service and delivery… thanks”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“Amazing sausages.. delivery was incredible..”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Glad you enjoyed the sasuages!

Posted 11 months ago

“Easy to order. Arrived on time and well packaged.”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“Quick and efficient service.”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“Great service. Kept me informed about availability and my delivery. My items arrived safely and on time.”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“Bought my six month supply of Teisseire and it was delivered much faster than I expected. The cans were well packaged BUT there was polystyrene in the packaging, I'd have preferred the starch packaging. Now I have a big bag of un recyclable stuff”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“So happy to find this shop carrying many of my favorite French products, many of which are not readily available here, or are pricey. Plus, delivery was rapid with a good choice of slots. Everything in my order arrived at the same time. Only caveat is that it's not as easy as it could be to find items. For example, my husband loves Cruesli but could not discover in which category to find it. He had to search for it by name. I'll definitely be ordering again soon.”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're looking at improving the layout as much as we can to make it easy to find things.

Posted 11 months ago

“Quick to order and to be delivered.”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“It was very useful to receive the French cadum soap which is no longer available elsewhere”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“Excellent, one item unfortunately not available, but money paid back immediately. Would recommend French Click unreservedly.”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding five-star rating of FrenchClick! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.

Posted 11 months ago

“Delivered on time and packaged well. Really happy with the Boudin Noir and Cherry teisseire.”

Helpful Report

Posted 11 months ago

“I appreciate your policy. Resuming delivery to EU / fINLAND after brexit again ! Always well packed and prompt enough delivery. Tank You b r Robert”

Helpful Report

Posted 11 months ago

“Have yet to use my purchase but French Click is always good at delivering on time and it's products are such good quality.”

Helpful Report

Posted 11 months ago

French Click is rated 4.7 based on 10,189 reviews