French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,190 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 26th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are fine although a few are out of stock from time to time, and sometimes that is only found out when the parcel arrives. Two of the last 3 orders showed incorrect packing and the last so-called delivery by DPD was a joke.**...as French Click also have these delivery problems DPD should not be offered as a choice. ** delivered before the specified time to a new neighbour 4 houses away who did not know us. A further problem was that the address said no 1, but we live at 11”

Helpful Report

Posted 1 year ago

“Good selection of products. Delivered on time and in great condition. Will order from them again.”

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Posted 1 year ago

“We are disappointed that we are never able to order the following apericubes, Saeur des supporters, Carremont Toque and apericube tonic. as they are always unavailable.”

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Posted 1 year ago

“i only purchase one item from them on like a repeat order and they are really well packed and always arrive when they say , iwill continue to order from them as they provide a great service”

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Posted 1 year ago

“Great products at great prices”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“I have been a customer for several years and the high standard is consistent both in the quality of goods and the careful packaging complete with ice packs to retain freshness. Highly recommended.”

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Posted 1 year ago

“Great products, speedy service.”

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Posted 1 year ago

“Excellent prompt service - as usual”

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Posted 1 year ago

“The products are excellent and the service really good. They delivered a wrong item by mistake as it was almost identical to the one I es ted and they came back to deliver the correct one as soon as they could. First class service”

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Posted 1 year ago

“Did not receive my order, emailed the company and they did nothing to get the money back or send the order again. WOULD NOT RECOMMEND!!!”

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Posted 1 year ago

“Easy to order and quick delivery, more than pleased”

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Posted 1 year ago

“Have used several times - prompt delivery and excellent goods - recommended Happy of SE9.”

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Posted 1 year ago

“Absolutely brilliant - one of the only retailers to offer fair prices for unobtainable items. I bought Carambar and some other traditional sweets for my father and he was transported right back to his childhood in Lille. Thanks!”

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Posted 1 year ago

“All the cheese arrived well packaged, chilled, and everything ordered was very much enjoyed by the recipient of the gift.”

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Posted 1 year ago

“Delivered on time my favourite summer drink Teisseire Cassis. A bit too much packaging.”

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Posted 1 year ago

“Excellent service! Pity there is no"amend order" when like me I always forget something Pity wine is not available!”

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Posted 1 year ago

“I have been using (and recommending to my friends) French Click for years because of their great selection of products, easy to order, and formidable delivery team (professional, friendly and customer focused)”

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Posted 1 year ago

“Wonderful! Quick and efficient service, really pleased.”

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Posted 1 year ago

“Great find! This was my first order and I was pleased with the result - well packaged and as described. Will keep a look out for new additions.”

Helpful Report

Posted 1 year ago

French Click is rated 4.7 based on 10,190 reviews