French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,234 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,234 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great experience. Able to fi d the products I wanted. Easy online shopping system. Kept fully informed of delivery which was within the stated window. Will use again.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review and the perfect rating! We’re delighted that you found the products you wanted and that our online shopping system made your experience easy. It’s great to hear you were kept informed about your delivery, and we look forward to welcoming you back again soon!

Posted 2 months ago

“Extremely happy with french click goods and delivery. They have gone above and beyond to meet my next delivery by adding and extra item for me that I had forgotten a bûche de Noël au cafe. Thank you to all concerned at french click for all your help.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind review and perfect rating, Yvette! We’re thrilled to hear that you're happy with our goods and that we could assist you with your delivery. Your appreciation for our team's efforts truly means the world to us. Looking forward to serving you again soon!

Posted 2 months ago

“Great service”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review and for the 5-star rating! We're thrilled to hear that you experienced great service. Your satisfaction is our priority, and we look forward to serving you again soon!

Posted 2 months ago

“Delivery perfectly on time. We will order again. Much simpler and easier than to order from France. Nous sommes tout à fait satisfait.”

Helpful Report

Posted 2 months ago

Thanks for the 5 star review and feedback. We're very glad you found the order process simple and that you'll order again!

Posted 2 months ago

“Great selection of some of the best food in the world,and also saves a trip across the channel.Have used many times before and will definitely use again.Tre Bon.(Excuse my French)”

Helpful Report

Posted 2 months ago

Merci beaucoup pour votre fantastique avis ! Nous sommes ravis d'apprendre que notre sélection vous plaît et qu'elle vous permet de savourer la délicieuse cuisine française sans traverser la Manche. Votre fidélité est très appréciée et nous avons hâte de vous servir à nouveau ! Tre Bon !

Posted 2 months ago

“Great Service from start to finish! I wish i had found the website earlier (been here for over 20 years!) If the price were to be a bit lowered, i will place order every single month! Needless to day, i will re-order again!”

Helpful Report

Posted 2 months ago

Thanks for the feedback and 5 star rating. We're delighted the service was great from start to finish. We do offer deals on email sometimes, make you sure you're on the email list, you can change the setting from the your account section of the website.

Posted 2 months ago

“My order came well packaged and when I requested.”

Helpful Report

Posted 2 months ago

Merci beaucoup pour votre avis et votre note de 5 étoiles ! Nous sommes ravis d'apprendre que votre commande est arrivée bien emballée comme vous le souhaitiez. Votre satisfaction est notre priorité et nous apprécions votre soutien !

Posted 2 months ago

“What a wonderful choice of items that I have missed for so long. Prices are good, ordering easy and delivery swift. An all round excellent experience - thank you”

Helpful Report

Posted 2 months ago

Thanks for the feedback and 5 star rating! We're very happy you liked the prices, ordering and delivery.

Posted 2 months ago

“Good value products, delivered promptly.”

Helpful Report

Posted 2 months ago

Merci beaucoup pour votre avis et votre note de 5 étoiles ! Nous sommes ravis que nos produits vous portent satisfaction et que la livraison se soit faite rapidement. Votre soutien est très apprécié !

Posted 2 months ago

“Brilliant, arrived on time and love what we've had so far. We will be back.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review and 5-star rating, Mary! We're thrilled to hear that everything arrived on time and that you're enjoying your experience so far. We can't wait to welcome you back!

Posted 2 months ago

“I ave been impressed with the range of products offered and by the efficient service”

Helpful Report

Posted 2 months ago

Merci infiniment pour votre avis élogieux et votre note de 5 étoiles ! Nous sommes ravis que notre gamme de produits et notre service vous aient impressionné. Votre satisfaction est notre priorité et vos encouragements nous motivent à continuer d'exceller.

Posted 2 months ago

“It is a pleasure to be able to receive some Révillon Papillotes. As a French person, these chocolates remind me of Xmas times in France. The chocolates have changed since and they are even better!”

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Posted 2 months ago

Merci beaucoup pour votre superbe avis et votre note de 5 étoiles ! Nous sommes ravis que les Révillon Papillotes vous rappellent les doux souvenirs de Noël en France. C'est un plaisir de savoir que ces chocolats vous ont encore plus ravi cette fois-ci. À bientôt pour d'autres délices!

Posted 2 months ago

“Efficient from ordering online to delivery ...fast will order again”

Helpful Report

Posted 2 months ago

Merci beaucoup pour votre avis et votre note de 5 étoiles ! Nous sommes ravis que le processus de commande en ligne et la livraison aient été efficaces pour vous. Votre satisfaction est notre priorité, et nous serons heureux de vous servir à nouveau !

Posted 2 months ago

“Excellent products. Very satisfied with the delivery.”

Helpful Report

Posted 2 months ago

Thanks for the feedback and 5 star rating. We're delighted you're happy with the products and delivery.

Posted 2 months ago

“When my order failed to be delivered at the time I ordered and paid, or even after 4 weeks, I contacted French Click and they dealt with the problem very promptly. Great customer”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review and 5-star rating! We're so glad to hear that our team was able to address your concerns promptly. Your satisfaction is our priority, and we appreciate your kind words about our customer service. We're here for you anytime!

Posted 2 months ago

“Very helpful, good communication great to know you can buy French favourites on line”

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Posted 2 months ago

Merci beaucoup pour votre évaluation de 5 étoiles ! Nous sommes ravis que vous ayez trouvé notre service utile et que la communication vous ait satisfait. C'est magnifique de savoir que vous pouvez acheter vos préférés français en ligne. À bientôt pour vos prochaines commandes !

Posted 2 months ago

“No problems whatsoever - delivered quickly and very well packaged - ice blocks still intact and frozen!”

Helpful Report

Posted 2 months ago

Thanks for the review and 5 star rating! We're very happy it all went smoothly and arrived fresh.

Posted 2 months ago

“Great products”

Helpful Report

Posted 2 months ago

Thanks for the fantastic review and 5 star rating! We're thrilled to hear you love our products.

Posted 2 months ago

“Excellent service I am so pleased with everything. Thankyou”

Helpful Report

Posted 2 months ago

Thank you so much for the wonderful review and 5 star rating! We're delighted to hear that you’re pleased with our service.

Posted 2 months ago

“All good, speedy delivery and everything as expected 🙂👍”

Helpful Report

Posted 2 months ago

Merci beaucoup pour votre avis et votre note de 5 étoiles ! Nous sommes ravis que tout se soit bien déroulé et que vous soyez satisfait de la livraison. 🙂👍

Posted 2 months ago

French Click is rated 4.7 based on 10,234 reviews