French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,100 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,100 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 26th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great discovery! The cheese was super value for money and really speedy delivery. Highly recommend and I'll be back for more.”

Helpful Report

Posted 1 week ago

Merci beaucoup for your wonderful 5-star review! We're thrilled to hear you enjoyed the value and speedy delivery of our cheese. Your recommendation means a lot to us, and we can't wait to welcome you back for more delightful discoveries! À bientôt!

Posted 5 days ago

“I ordered from England, the chocolates came very quickly, tightly boxed with packing, no damage or dents, pristine condition, highly recommend”

Helpful Report

Posted 1 week ago

Thank you for your wonderful 5 star review! We're thrilled to hear that your chocolates arrived swiftly and in perfect condition. Your high recommendation is greatly appreciated!

Posted 1 week ago

“Service parfait, merci! Commande arrivée dans les délais et en parfait état! Ravie de retrouver un petit bout de France en UK Merci, merci, merci!”

Helpful Report

Posted 1 week ago

Merci beaucoup pour cette superbe évaluation 5 étoiles ! Nous sommes ravis que votre commande soit arrivée dans les délais et en parfait état. C'est toujours un plaisir de partager un petit coin de France avec vous au Royaume-Uni. À très bientôt !

Posted 1 week ago

“Delivery was swift and my order arrived promptly. Chocolates were great just as we remembered them when we ate them in France.”

Helpful Report

Posted 1 week ago

Thanks for the feedback and 5 star rating. We're delighted you enjoyed the chocs.

Posted 1 week ago

“Lovely range of French goods. Very good service too”

Helpful Report

Posted 1 week ago

Thanks for the feedback and 5 star rating. We're delighted you enjoyed the goods and service.

Posted 1 week ago

“Absolutely love this company. Genuine French products delivered to your door quickly and efficiently. Excellent customer service . Highly recommended.”

Helpful Report

Posted 1 week ago

Thank you for your amazing 5 star review! We're so glad to hear that you love our genuine French products and that our delivery and customer service met your expectations. Your strong recommendation means the world to us!

Posted 1 week ago

“Very happy with my purchase which the price was very reasonable but the time of delivery was impressive. It was exactly as stated. No complaints.”

Helpful Report

Posted 1 week ago

Merci beaucoup pour votre incroyable avis 5 étoiles ! Nous sommes ravis d'apprendre que vous êtes satisfait de votre achat et que notre temps de livraison vous a impressionné. Votre satisfaction est notre priorité et nous apprécions énormément votre retour positif !

Posted 1 week ago

“First class service, items extremely well packaged and arrived as detailed.”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic 5 star review! We're delighted to hear that you enjoyed our first class service and that your items arrived perfectly packaged and as described. Your feedback is incredibly valuable to us!

Posted 1 week ago

“Good selection of products and delivered on time”

Helpful Report

Posted 1 week ago

Thank you so much for your wonderful 5 star review! We're thrilled to hear that you found our product selection to your liking and that everything was delivered on time. Your satisfaction is what drives us, and we truly appreciate your support!

Posted 1 week ago

“Always on time. Well packaged and good quality food. The items I require don't seem to be availale anywhere else.”

Helpful Report

Posted 1 week ago

Thank you for your fantastic review and 5 star rating! We’re thrilled to hear you found our food well-packaged and of great quality. It's always our goal to provide items that aren’t easily available elsewhere. Your support means a lot to us!

Posted 1 week ago

“Great selection of goods. Fair prices for items not readily available in UK. Fast delivery and safely packed.”

Helpful Report

Posted 1 week ago

Thank you so much for your excellent review and 5 star rating! We're delighted you found our selection appealing and appreciate our fair pricing and fast delivery. Your satisfaction is our priority!

Posted 1 week ago

“Great products and they arrived on the day of choice. We bought French from Licques farm (Label Rouge) and the taste, the meat texture... they are just amazing . All fresh products came wrapped with ice and not even 20 % was melted. As I was checking the journey, it only took 14 hours by DHL. I still dream that one day, British supermarkets will have such a quality and variety of food.”

Helpful Report

Posted 1 week ago

Thanks for the feedback and 5 star rating! We're very happy you liked the chicken and it arrived very fresh!

Posted 1 week ago

“Good offers, not bad prices and prompt delivery”

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Posted 2 weeks ago

Thanks for your wonderful review and 5 star rating! We're pleased you found our offers good and appreciated the prompt delivery.

Posted 1 week ago

“Products good quality and delivered promptly.”

Helpful Report

Posted 2 weeks ago

Thank you for your fantastic review and 5 star rating! We're thrilled to hear that you are satisfied with the quality of our products and the prompt delivery. Your support means a lot to us!

Posted 1 week ago

“Great company kept me up to date with delivery eta and a fab product!”

Helpful Report

Posted 2 weeks ago

Merci beaucoup pour votre super avis et votre note de 5 étoiles ! Nous sommes ravis d'apprendre que vous avez été satisfait de la communication concernant la livraison et que le produit vous plaît. Votre satisfaction est notre priorité !

Posted 1 week ago

“Good price with the chocolate but it doesn’t have many choices so may not be back too often unless some they got some kind of offers”

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Posted 2 weeks ago

Thank you for your review and 4 star rating! We're glad you liked the chocolate and appreciate your thoughts on our selection. We're always working to enhance our offerings, so stay tuned for exciting promotions in the future!

Posted 1 week ago

“We lived in France for 17 years and this is the reason we like to purchase food items that are hard to find in England. We have always been very happy with you products but find issue with this last delivery. The Toulouse sausages were inedible having skins like leather and little garlic . Overall the sausages had little flavour and were binned. The other products were fine. Michael ffinch Mitchell”

Helpful Report

Posted 2 weeks ago

Thanks for the feedback and sorry the Toulouse sausages were not good, please email sales@frenchclick.com with your order number as the subject and they will investigate and sort this.

Posted 2 weeks ago

“A very impressive company who delivered promptly with a parcel that was tidily packed. There is a wide selection available of my favourite French supermarket products at a competitive price. I shall certainly use them again.”

Helpful Report

Posted 2 weeks ago

Thanks for the feedback and 5 star rating. We're glad you like the products and prices.

Posted 2 weeks ago

“great items and fabulois service”

Helpful Report

Posted 2 weeks ago

Thanks for the feedback and 5 star rating. We're delighted you liked the items and service!

Posted 2 weeks ago

“Great service and the best dressing”

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Posted 2 weeks ago

Merci beaucoup pour votre avis incroyable et cette note de 5 étoiles ! Nous sommes ravis d’apprendre que vous avez apprécié notre service et notre vinaigrette. Votre satisfaction est notre priorité, et vos éloges nous motivent à continuer d’offrir le meilleur !

Posted 2 weeks ago

French Click is rated 4.7 based on 10,100 reviews