French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,234 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,234 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice of products and quality”

Helpful Report

Posted 1 month ago

Merci beaucoup for your fantastic 5 star review! We're so pleased to hear that you appreciate our excellent choice of products and their quality. We strive to bring you the best, and your feedback truly motivates us. We look forward to serving you again soon!

Posted 1 month ago

“Very good choice, easy to use web site, fast delivery and the food was excellent.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your amazing 5 star review! We're thrilled to hear that you found our website easy to use and experienced fast delivery. It's wonderful to know that you enjoyed the food as well. Your feedback means a lot to us and inspires us to keep delivering great experiences. We can't wait to serve you again soon!

Posted 1 month ago

“Bought some lovely French 🇫🇷 products. Fast delivery. Very well packed. Postage price is quite high.”

Helpful Report

Posted 1 month ago

Merci beaucoup for the wonderful 5 star review! We're thrilled you found some lovely French products and appreciate our fast delivery and careful packaging. We understand that postage can feel high at times, but we strive to ensure your items reach you safely and promptly. We can't wait to serve you again soon!

Posted 1 month ago

“Really pleased to find this site, where I can buy my favourite French foods when in the UK”

Helpful Report

Posted 1 month ago

Merci beaucoup for the wonderful 5 star review! We’re delighted that you found us and can enjoy your favorite French foods while in the UK. It’s always our pleasure to bring a taste of France to our customers. We look forward to serving you again soon!

Posted 1 month ago

“Quite how Frenchclick went under my radar until now I have no idea. They are great. But most importantly to me, they sell Teisseire La Grenadine in 1.5L bottles - which is something that to my knowledge NO supermarket sells! This is the only squash I can drink now. Oh yes I know it's easy to find the disgusting "0%" version of this, with dodgy artificial sweeteners in. But I refuse to ingest that muck - I want the nice tasting stuff! This bonus was made even sweeter by the fact that this company uses DPD to deliver - so I knew my order was not going to get stolen (unlike if Hermes-Evri handled it). Absolutely great company with a great and very rare selection of products and I will be using them again.”

Helpful Report

Posted 1 month ago

Thanks for the fantastic 5 star review! We're thrilled that you discovered us and that our selection, especially the Teisseire La Grenadine, meets your needs. We completely understand the importance of quality over artificial alternatives! Plus, we’re glad to hear you appreciate our secure delivery with DPD. We can't wait to serve you again!

Posted 1 month ago

“My favourite French products all under one roof. Prompt delivery.”

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Posted 1 month ago

Thanks for the feedback and 5 star rating! We're very happy you got your favourite French products from us and the delivery was quick.

Posted 1 month ago

“I used these in France so was delighted when I found them online. Delivery was fairly quick. They were more expensive than if I had bought them in a french supermarket but that was to be expected and the postage was expensive I thought. Having said that these are so useful as you can add them to hot liquids and they thicken without being lumpy. They are gluten free. I love them!”

Helpful Report

Posted 1 month ago

Thanks for the feedback and 5 star rating! We're very happy you found the items you wanted from us.

Posted 1 month ago

“Great service. Great Maroilles.”

Helpful Report

Posted 1 month ago

Thanks for the feedback and 5 star rating! We're glad you enjoyed the maroilles.

Posted 1 month ago

“Great selection.! One of the only places where you can buy Maroilles..! Pete”

Helpful Report

Posted 1 month ago

Merci pour votre excellent avis, Pete! Nous sommes ravis que vous appréciiez notre sélection et que vous ayez trouvé le Maroilles chez nous. C'est toujours un plaisir de proposer des produits authentiques. À très bientôt pour d'autres découvertes gourmandes !

Posted 1 month ago

“Lovely food and great customer service!”

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Posted 2 months ago

Thank you very much for your wonderful review, Francois! We're delighted to hear that you enjoyed our food and received great customer service. Your satisfaction means a lot to us, and we look forward to welcoming you back for another lovely experience soon!

Posted 1 month ago

“I am extremely impressed with my purchase of Chateldon 1650 and with the prompt service of French Click.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're thrilled to hear that you're impressed with your purchase of Chateldon 1650 and that our service met your expectations. Your satisfaction is our priority, and we can’t wait to assist you again in the future!

Posted 1 month ago

“Great online shop! Wide range of products. I am a big fan of oysters and I always order them from French Click. Prompt delivery with the slots available for any time and day. Thank you for your professionalism and we will be ordering again soon.”

Helpful Report

Posted 2 months ago

Thank you so much for your amazing review! We’re thrilled to hear that you love our oysters and appreciate the prompt delivery options. Your kind words about our professionalism motivate us to keep providing the best service possible. We can’t wait to serve you again soon!

Posted 1 month ago

“Very useful to find a supplier of French produce available in the UK. Not all French companies run a courier service to UK. Ordered some foie gras - excellent!”

Helpful Report

Posted 2 months ago

Thank you for the wonderful review! We're so pleased to hear that you found a reliable supplier for French produce in the UK. It's great to know you enjoyed the foie gras! Your feedback inspires us to keep delivering quality products. We look forward to serving you again soon!

Posted 2 months ago

“Good products always delivered on time. Happy returning customer.”

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Posted 2 months ago

Thank you for the fantastic review! We're delighted to hear that you consistently enjoy our products and appreciate our timely deliveries. Your loyalty as a returning customer means the world to us, and we look forward to serving you again!

Posted 2 months ago

“Love the products. Remind me of childhood holidays. Great service & packaged well.”

Helpful Report

Posted 2 months ago

Thank you for the wonderful review! We're thrilled to hear our products brought back such lovely memories of childhood holidays. We're also glad you enjoyed our service and packaging. Your satisfaction means a lot to us!

Posted 2 months ago

“All my favourite cheeses in one place, great, thank you!”

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Posted 2 months ago

Thanks for the 5 star review and feedback. We're delighted you found all the French cheeses you like and we delivered 5 star service.

Posted 2 months ago

“The most deliscious chocolates!”

Helpful Report

Posted 2 months ago

Thanks for the feedback and 5 star rating. We're glad you liked the chocolates.

Posted 2 months ago

“great range of items and easily ordered what I wanted. Unfortunately the carrier let things down and delivery was delayed (probably due to the fact I ordered around Xmas,so somewhat busy I imagine!) but customer service from French Click was absolutely brilliant.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review and for sharing your experience! We’re thrilled to hear that you found our range of items and ordering process to your liking. We apologize for any inconvenience caused by the delivery delay, especially during the busy holiday season, but we’re glad our customer service could assist you. Your feedback means a lot to us!

Posted 2 months ago

“Cheese arrived on time and well packaged”

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Posted 2 months ago

Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que le fromage est arrivé à temps et bien emballé. Votre satisfaction est notre priorité et nous apprécions vos commentaires !

Posted 2 months ago

“Good choice of products and efficient delivery.”

Helpful Report

Posted 2 months ago

Thanks for the review and 5 star rating. We're very happy you liked the choice of products and efficient delivery.

Posted 2 months ago

French Click is rated 4.7 based on 10,234 reviews