French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,233 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,233 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was perfect with my purchase. Received my cheese the next day, packaged really well with freezer bags to keep the cheese cool. Also a lot cheaper than in the supermarket (if you can get it!). Will definitely be ordering from this Company again x”

Helpful Report

Posted 1 month ago

Merci beaucoup for your fantastic review! We’re absolutely delighted that everything went perfectly with your order and that you received your cheese so quickly and well-packaged. It's wonderful to hear that you found our prices appealing! We can't wait to welcome you back for more delicious treats. À très bientôt!

Posted 1 month ago

“Great product range, delivery reall quick and well packaged.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your amazing review! We’re delighted to hear that you enjoyed our product range and that your delivery was quick and well-packaged. Your satisfaction means the world to us, and we can’t wait to have you back for more great finds. À très bientôt!

Posted 1 month ago

“Very good service. Everything went as plan”

Helpful Report

Posted 1 month ago

Merci beaucoup for your wonderful review! We’re so pleased to hear that everything went as planned and that you received a great service from us. Your satisfaction is our priority, and we look forward to assisting you again soon. À très bientôt!

Posted 1 month ago

“Wow what a find. I ordered my the items I always buy in France from French Click amd they arrived within a couple of days. I'll be buying again soon.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your wonderful review! We’re thrilled to hear that you discovered French Click and that your items arrived so quickly. We take pride in delivering a taste of France to your doorstep, and we can’t wait to serve you again soon. À bientôt!

Posted 1 month ago

“Great customer service (Audrey) which helped me to get my order shipped to the USA.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your fantastic review! We're thrilled to hear that Audrey provided you with great customer service and that your order was shipped all the way to the USA. Your feedback is invaluable to us, and we’re here to help whenever you need. We look forward to your next visit!

Posted 1 month ago

“Very happy with the product. A complication with the carriers over delivery caused delay but was quickly resolved and the product was still in good condition.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your kind review! We’re delighted to hear that you’re very happy with the product. We understand that delivery complications can be frustrating, but we’re glad it was resolved quickly and that your item arrived in good condition. Your satisfaction is important to us, and we look forward to serving you again in the future!

Posted 1 month ago

“Excellent choice of products and fast service. What I bought was delicious and. very reasonably priced.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your fantastic 5-star review! We're so pleased to hear that you enjoyed our products and found the service fast. Offering delicious items at reasonable prices is our passion, and your feedback truly inspires us. We can't wait to welcome you back for more delightful finds!

Posted 1 month ago

“Good service, reasonable price, will use again”

Helpful Report

Posted 1 month ago

Merci beaucoup for your wonderful 5-star review! We’re so glad to hear that you received good service at a reasonable price. Your satisfaction means the world to us, and we look forward to the opportunity to serve you again in the future!

Posted 1 month ago

“Great frnech coffee, adn arrived super quick.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your amazing 5-star review! We’re thrilled to hear that you enjoyed our French coffee and that it arrived quickly. Your satisfaction is our top priority, and we love bringing a taste of France to your doorstep. We can't wait to serve you again soon!

Posted 1 month ago

“A great way to get some of the French specialties unavailable in English supermarkets.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your fantastic 5 star review! We're delighted to hear that you found a great selection of French specialties with us. It's our pleasure to bring those delicious items that you can't find in English supermarkets. Your feedback encourages us to continue providing unique options. We look forward to serving you again!

Posted 1 month ago

“Whilst the replaced product was received as per schedule and delivered by DPD they share one thing in common, a lack of communication. In DPD"S case an absolutely lack of anything remotely verging on customer care..”

Helpful Report

Posted 1 month ago

Thank you for your constructive feedback and 4-star review. We’re glad to hear that your replacement arrived on schedule. We understand the importance of communication and are sorry to hear that both we and DPD fell short in this regard. Your comments are invaluable, and we’ll work on improving our communication to enhance your experience in the future. We appreciate your support and hope to serve you better next time!

Posted 1 month ago

“Really easy website and they stock Badoit ! The main reason we shopped.”

Helpful Report

Posted 1 month ago

Merci beaucoup pour votre merveilleuse évaluation de 5 étoiles ! Nous sommes ravis d'apprendre que vous avez trouvé notre site facile à utiliser et que vous avez pu vous procurer Badoit chez nous. C'est toujours un plaisir de proposer des produits qui font plaisir à nos clients. Nous espérons vous revoir bientôt pour d'autres découvertes !

Posted 1 month ago

“Excellent choice of products and quality”

Helpful Report

Posted 1 month ago

Merci beaucoup for your fantastic 5 star review! We're so pleased to hear that you appreciate our excellent choice of products and their quality. We strive to bring you the best, and your feedback truly motivates us. We look forward to serving you again soon!

Posted 1 month ago

“Very good choice, easy to use web site, fast delivery and the food was excellent.”

Helpful Report

Posted 1 month ago

Merci beaucoup for your amazing 5 star review! We're thrilled to hear that you found our website easy to use and experienced fast delivery. It's wonderful to know that you enjoyed the food as well. Your feedback means a lot to us and inspires us to keep delivering great experiences. We can't wait to serve you again soon!

Posted 1 month ago

“Bought some lovely French 🇫🇷 products. Fast delivery. Very well packed. Postage price is quite high.”

Helpful Report

Posted 1 month ago

Merci beaucoup for the wonderful 5 star review! We're thrilled you found some lovely French products and appreciate our fast delivery and careful packaging. We understand that postage can feel high at times, but we strive to ensure your items reach you safely and promptly. We can't wait to serve you again soon!

Posted 1 month ago

“Really pleased to find this site, where I can buy my favourite French foods when in the UK”

Helpful Report

Posted 1 month ago

Merci beaucoup for the wonderful 5 star review! We’re delighted that you found us and can enjoy your favorite French foods while in the UK. It’s always our pleasure to bring a taste of France to our customers. We look forward to serving you again soon!

Posted 1 month ago

“Quite how Frenchclick went under my radar until now I have no idea. They are great. But most importantly to me, they sell Teisseire La Grenadine in 1.5L bottles - which is something that to my knowledge NO supermarket sells! This is the only squash I can drink now. Oh yes I know it's easy to find the disgusting "0%" version of this, with dodgy artificial sweeteners in. But I refuse to ingest that muck - I want the nice tasting stuff! This bonus was made even sweeter by the fact that this company uses DPD to deliver - so I knew my order was not going to get stolen (unlike if Hermes-Evri handled it). Absolutely great company with a great and very rare selection of products and I will be using them again.”

Helpful Report

Posted 1 month ago

Thanks for the fantastic 5 star review! We're thrilled that you discovered us and that our selection, especially the Teisseire La Grenadine, meets your needs. We completely understand the importance of quality over artificial alternatives! Plus, we’re glad to hear you appreciate our secure delivery with DPD. We can't wait to serve you again!

Posted 1 month ago

“My favourite French products all under one roof. Prompt delivery.”

Helpful Report

Posted 1 month ago

Thanks for the feedback and 5 star rating! We're very happy you got your favourite French products from us and the delivery was quick.

Posted 1 month ago

“I used these in France so was delighted when I found them online. Delivery was fairly quick. They were more expensive than if I had bought them in a french supermarket but that was to be expected and the postage was expensive I thought. Having said that these are so useful as you can add them to hot liquids and they thicken without being lumpy. They are gluten free. I love them!”

Helpful Report

Posted 1 month ago

Thanks for the feedback and 5 star rating! We're very happy you found the items you wanted from us.

Posted 1 month ago

“Great service. Great Maroilles.”

Helpful Report

Posted 1 month ago

Thanks for the feedback and 5 star rating! We're glad you enjoyed the maroilles.

Posted 1 month ago

French Click is rated 4.7 based on 10,233 reviews