French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,190 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 26th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Now we once again can get Amora Dijon mustard which we need for our salad dressings. French Click makes this much easier than begging our friends to bring jars back from France.”

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Posted 1 year ago

“Its great to have found so many delicious French things in one place. Some I remembered from many years ago in France and have now found on the Frenchclick.co.uk website. Superb and a truly superb delivery service too. Many thanks.”

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Posted 1 year ago

“The only place where I've found Palmolive dish soap at a reasonable price. Well packaged too.”

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Posted 1 year ago

“Amazing customer service”

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Posted 1 year ago

“I can't fault the service I've always received.”

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Posted 1 year ago

“We love French Click after living in Paris there were things we just couldn’t live with out, thankfully we found French Click which delivers them right to our door!”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“There is a good selection of products. Pricewise not always the cheapest. Delivery a day late. Produce arrived well packaged and in good condition. All in all I would recommend French Click.”

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Posted 1 year ago

“I had an easy experience placing the online order, a lovely phone conversation to arrange collection of my order because I live locally and a warm welcome when I arrived at the warehouse. Good experience all round! Angela”

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Posted 1 year ago

“Happy with products. One product was not available but was not informed. I have been charged for this.”

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Posted 1 year ago

“Bought some beer merguez sausages, nice and fresh, absolutely delicious.”

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Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“Stocked up on Carambar - miam miam”

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Posted 1 year ago

“Quite exspensive for shipping but good overall”

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Posted 1 year ago

“Excellent customer service.”

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Posted 1 year ago

“Excellent service and, of course, delicious cheese. Thank you!”

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Posted 1 year ago

“New customer. Very impressed with the quality of the goods received. Lovely fresh fish and chicken. Well packed and arrived on schedule.”

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Posted 1 year ago

“Great experience!! Quality products and rapid delivery! Excellent customer service!”

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Posted 1 year ago

“I placed my order and a few days later I received a refund of £4.56 ? No email explanation or anything. My order turned up with an item missing hence the refund. Apart from that a good company.”

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Posted 1 year ago

Very sorry about this. The missing item should be listed on the order when it's edited and you should also be notified on the picking ticket given on delivery.

Posted 1 year ago

“Very happy with the products and service provided. Will make another purchase soon. Thank you !”

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Posted 1 year ago

French Click is rated 4.7 based on 10,190 reviews