Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always use Freightlink as my go to Ferry provider”

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Posted 21 hours ago

Hello Ian, thank you for your review! We're thrilled ot hear that you are happy with our service.

Posted 10 hours ago

“Super organisation, Alexandra Dawe hat mir super geholfen. Wir werden das nächstemal wieder über Freightlink unsere Fähre buchen!”

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Posted 2 days ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 1 day ago

“so much quicker and easier than I expected. Extremely efficient response. Very satisfied.”

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Posted 3 days ago

Hello Tracy, thank you so much for your review. We're thrilled to hear that you are happy with our service.

Posted 1 day ago

“Friendly and helpful staff, their customer service is fantastic!”

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Posted 4 days ago

Hello Rach, thank you for your review. We're thrilled to hear that you're happy with our friendly customer service!

Posted 4 days ago

“very professional and mor than helpful”

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Posted 4 days ago

Hello there, thank you so much for your review! We're glad to hear that our team is always helpful.

Posted 4 days ago

“Friendly staff. Great service”

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Posted 4 days ago

Hello there! Thank you so much for your review!

Posted 4 days ago

“I use Freightlink exclusively to arrange travel to Europe by road , I prefer to deal on the phone which they do very well”

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Posted 4 days ago

Hello there, thank you so much for your review. We're thrilled to hear that our customer service is always able to help when you call!

Posted 4 days ago

“great to deal with”

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Posted 4 days ago

Hello there, thank you so much for your review!

Posted 4 days ago

“Perfect commonication with Yanislav!!!!!!!!!!!!!!!!”

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Posted 4 days ago

Hello there, thank you so much for your review! We'll make sure to let Yanislav know about your feedback right away.

Posted 4 days ago

“Seemless service - with no errors with our bookings”

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Posted 4 days ago

Hello there, thank you so much for your review! We're glad to hear that your experience with our service is always a positive one.

Posted 4 days ago

“All top. No problems at all”

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Posted 4 days ago

Thank you so much for your review!

Posted 4 days ago

“Very helpful and has a multi language system. I would hardly recommend them.”

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Posted 4 days ago

Thank you for your review!

Posted 4 days ago

“Very good service”

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Posted 4 days ago

Hello there, thank you for your positive feedback about our service!

Posted 4 days ago

“A great service. Highly recommended!”

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Posted 4 days ago

Hello there, thank you so much for your review!

Posted 4 days ago

“A great service provided. Pawel helped us from start to finish. Put us at ease with the process and was available and helpful throughout our journey.”

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Posted 5 days ago

Hello there, thank you so much for your review! We'll make sure to pass on your positive feedback to Pawel.

Posted 4 days ago

“great service”

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Posted 5 days ago

Hello, thank you for your review!

Posted 5 days ago

“They really made us happy. Thanks for the perfect advice”

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Posted 2 weeks ago

Hello Yvonne, thank you for your review! We're thrilled ot hear that our team was helpful.

Posted 2 weeks ago

“Customer Service at Freightlink is always 5*. In the 5 years I have been using them to book my occasional freight tickets Hook of Holland to Harwich and return they have always helped me out of a bind. All the staff on the phone are friendly, efficient and helpful. I would like to highlight Patrick. He has helped me with bookings and customs several time. 5* for Patrick as well. Cheers”

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Posted 2 weeks ago

Thank you so much for your review! We're thrilled to hear you've consistently had 5-star experiences with Freightlink over the past five years, and that Patrick and the team have been able to assist you so effectively. We'll be sure to pass on your kind words to Patrick.

Posted 2 weeks ago

“great competence and professional staff. Always helpful. Blog with great curiosities 🤩”

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Posted 2 weeks ago

Hello Aleksandra, thank you for your review!

Posted 2 weeks ago

“fast and correct answer”

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Posted 3 weeks ago

Hello there, thank you for your review!

Posted 3 weeks ago

Freightlink is rated 4.8 based on 2,665 reviews