Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not sure if i was even suppose to be freight travelling, seeing as there were other vans with tools in and they got through normally. Not great got delayed, then cancelled.”

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Posted 2 days ago

Hello there! Vans up to 8 metres high which are designed for commercial use, must be booked on a freight ferry service. Additional charges will apply for commercial vehicles that are incorrectly booked on a passenger ferry service.

Posted 1 day ago

“Sono Anni che uso Freighlink mi trovo bene .”

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Posted 4 months ago

Grazie mille per aver scelto Freightlink - a la prossima!

Posted 4 months ago

“Nach kleinen Anfangsschwierigkeiten hat alles besten geklappt. Alexandra hat sehr gut deutsch gesprochen und mir weiter geholfen. Beim nächsten mal werde ich sicher wieder anfragen. Vielen Dank”

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Posted 7 months ago

Hallo Herr Fenk , Es freut uns zu hören, dass unsere Kollegin Alexandra Ihnen bei Ihrer Buchung und dem Preis geholfen hat. Bei zukünftigen Anfragen, kontaktieren Sie sie bitte, sie würde Ihnen gerne helfen.

Posted 7 months ago

“I booked a ferry for a van with some goods. Their feedback is quick and clear. I will ask them again in the future also for customs procedures in the UK”

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Posted 7 months ago

Hi, we'll be more than happy to help you with your van bookings and customs requirements in the future. It's what we do. Thank you very much. Have a great day.

Posted 7 months ago

“Eigentlich gut nur das nicht alle Kreditkarten Akzeptiert werden was uns sehr wundert da es eine Normale Deutsche Bank ist”

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Posted 8 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 8 months ago

“Dobrý den. Registrovala jsem firmu a snažila udělat rezervaci na trajekt Oslo-Kiel, kde jsem čekající a vlastně nevím, zda autobus vyjede .... Ale jednání se zástupci firmy je velmi příjemné ... děkuji , Pavla”

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Posted 8 months ago

Dobrý den a děkujeme vám za recenzi! Obdrželi jsme informaci, že Vaše rezervace byla potvrzena a náš tým by Vás o tom měl informovat. V případě jakýchkoli dotazů se na nás prosím neváhejte obrátit, náš tým je Vám vždy k dispozici.

Posted 8 months ago

“Lightness ja loogiline”

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Posted 9 months ago

Hello Einar, thank you for your review!

Posted 9 months ago

“All was good but I did ask for a return on 22nd from Santander to Rosslare and got no confirmation on that. I might want to get back earlier anyway depending of how I get on. Could be looking at 18th But will contact you when Jen I am clear. Hi hanks Ronnie”

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Posted 1 year ago

Hi Ronnie, thank you for your feedback. One of our experts has now been in touch to discuss your booking. Our team will be on hand to support you when you choose a return sailing that works for you. If you have any further questions in the meantime, please don’t hesitate to get in touch with our customer service team. Have a great day

Posted 1 year ago

“my password did not work, i sent a message to the LINK to get a new one, but until now-no reply.... My booking is not confirmed, so difficult to make a review....”

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Posted 1 year ago

“elég dinamikus volt a foglalás”

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Posted 1 year ago

Köszönjük a visszajelzést

Posted 1 year ago

“Had a small problem with the on line booking however rang up the the girl on the phone was fantastic”

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Posted 1 year ago

Thank you for taking the time to leave us a review, Daragh! We are glad to hear that our customer service team could support you with your booking. Have a great day

Posted 1 year ago

“Fast and precise”

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Posted 1 year ago

Hi Robin, thank you for your review! It's great to hear that you had a good experience with us

Posted 1 year ago

“A nice and easy process,”

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Posted 1 year ago

Hi Trevor, thank you for your review! We are thrilled to hear that you had a positive experience with us. Have a great day

Posted 1 year ago

“very friendly service, quick answers by phone and mail by our customer service Umar Rama, always trying so solve problems quickly and professional”

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Posted 2 years ago

Hi Astrid, thanks for leaving us a review! We really appreciate your feedback - our team are always happy to help. Have a great day!

Posted 1 year ago

“Experience was good everything was quick and easy to book fare. But price is to high when booked ticket I finded about 50€ cheaper fares from another provider.”

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Posted 2 years ago

Thank you for your review, Michal. We appreciate you taking the time to provide us with your feedback. We apologise that the ticket you purchased was more expensive than other providers, however we are glad to hear that the booking process was quick and easy.

Posted 2 years ago

“Bei Buchungen Frankreich-England ganz GUT Bei Buchungen Italien-Griechenland nicht so Gut, Bestätigung dauert ewig”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung. Leider können wir Ihre Buchung erst nach Bestätigung durch den Betreiber bestätigen. Die Dauer dieses Vorgangs variiert je nach Betreiber, aber wir werden Sie so schnell wie möglich informieren.

Posted 2 years ago

“Very helpful.”

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Posted 2 years ago

Thank you for leaving us a review! We are happy to hear that you have had a good experience with us. Our experts are always here to help

Posted 2 years ago

“Sister company Customslink let s down the service overall.”

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Posted 2 years ago

“Great service and very helpfull staff”

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Posted 2 years ago

Hi David, thank you for your review! We're happy to hear that our team could help. Have a great day

Posted 2 years ago

“Hi Actually, three times called and tried talk to Joseph account manager, I couldn't and they said he call you back but he didn't, finally I spoke with Patrick and he helped me.”

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Posted 2 years ago

Hi Masoud, we are happy to hear that Patrick could help you with your query. Thank you for your review

Posted 2 years ago

Freightlink is rated 4.8 based on 2,665 reviews