Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service”

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Posted 5 years ago

Thank you for your feedback.

Posted 5 years ago

“EXCELLENT SERVICE”

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Posted 5 years ago

Thank you for your feedback.

Posted 5 years ago

“Very easy booking system. Simple and clear. No time wasting! Thank you!!!”

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Posted 5 years ago

Hi Demelza, we are glad to hear you found our booking system so easy to use and that we didn't waste any of your time, we look forward to seeing you again soon.

Posted 5 years ago

“It was a very good call and I am very happy about such a competently employee.”

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Posted 5 years ago

Hi Andreas, we are glad to hear you had a good experience with our customer service team and look forward to seeing you again soon.

Posted 5 years ago

“booked a return crossing but due to client changes I changed dates,times and ferry company. Ferrylink took it all in their stride without problem and promptly refunded the savings I'd made.Happy.”

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Posted 5 years ago

Hi Alistair, thank you for your review. We are glad to hear we could handle your cancellations in a way that suited you, we look forward to seeing you again soon.

Posted 5 years ago

“Simple easy to book. Price could be better!!”

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Posted 5 years ago

Hi John, thanks for your review. We are glad to hear you found us simple to book. We look forward to seeing you again soon.

Posted 5 years ago

“Communicated using Live chat and telephone with Sadie Ashton who was extremely helpful and professional but friendly and polite. All round good experience. Will definitely use again. Many thanks, especially to Sadie”

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Posted 5 years ago

Hi Paul, thank you for your review. We are glad to hear you found our customer service team to be helpful and professional and that you had a great experience with us when booking your ferry. We look forward to seeing you again soon and will pass on your kind comments to Sadie.

Posted 5 years ago

“The nutts. Thank you”

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Posted 5 years ago

Thanks Roy.

Posted 5 years ago

“Paul at Freightlink was really helpful in helping our charity book our crossing.”

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Posted 5 years ago

Hi Helen, thank you for your review. We are glad to hear we could help your charity with their booking and will be sure to pass your comments on to Paul.

Posted 5 years ago

“extremely easy to book online and staff were very helpful when I rang up to amend a booking”

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Posted 5 years ago

Thank you for your kind comments.

Posted 5 years ago

“Excellent service.. nothing too much trouble.. Lovely people to deal with.. well trained and informative”

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Posted 5 years ago

Hi Mel, thank you for your review. We are glad to hear that you found nothing was too much trouble for us and that you found us easy to deal with we look forward to seeing you again soon.

Posted 5 years ago

“Sehr gut, bin sehr zufrieden”

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Posted 5 years ago

Vielen Dank für Ihre freundlichen Kommentare.

Posted 5 years ago

“Exellent ....cant fault you ...thankyou”

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Posted 5 years ago

Hi Chad, thank you for your review. We are glad to hear you found us to be excellent and look forward to seeing you again soon.

Posted 5 years ago

“verry good”

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Posted 5 years ago

Hi Radu, thank you for your review. We are glad to hear you found us to be very good and look forward to seeing you again soon.

Posted 5 years ago

“Friendly and efficient telephone support. My very first booking with Freightlink and definitely not the last. Thank you very much!”

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Posted 5 years ago

Hi Manasse, thank you for your review. We are glad to hear you found our sales and customer service to be so friendly and easy to talk to, we are glad we could make your first booking as straightforward as possible and we look forward to seeing you again soon.

Posted 5 years ago

“Thank you to Paul Clarkson Jones for the great service in helping to arrange our ferry travels. First Class service and great communication. A credit to your team.”

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Posted 5 years ago

Thank you for your review, we are glad to hear you found our communication and service to be top notch and you had such a great experience with our sales team, we look forward to seeing you again soon.

Posted 5 years ago

“Paul Clarkson Jones is a credit to your team, Professional and helpful, I have made 2 last minute bookings no problems, I know who I will be in touch with for future bookings.”

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Posted 5 years ago

Hi Claire, thank you for your kind review! We are glad to hear you have had such a great experience with our sales team and found them to be professional and helpful and we were able to help you out at the last minute. We will pass on your comments to Paul and look forward to seeing you again soon.

Posted 5 years ago

“Absolut proffesionel und sehr freundlich. Danke gerne wieder. U. Beyer”

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Posted 5 years ago

Vielen Dank für Ihre freundlichen Kommentare.

Posted 5 years ago

“Bought ticket then got a phone call after I paid for it to say that they couldn’t guarantee Place”

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Posted 5 years ago

We're sorry that your booking was unavailable. Unfortunately, this route is operated by a freight-only vessel with very limited space and the operator could not confirm the booking. It is also particularly busy in the evenings. Alternatives were offered by our customer service team. Sincere apologies for any inconvenience caused.

Posted 5 years ago

“EXCELLENT WEB SITE EASY TO USE VERY HELPFUL GOOD VALUE FOR MONEY”

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Posted 5 years ago

Thank you for your kind comments. Good to hear you had a great experience on our website.

Posted 5 years ago

Freightlink is rated 4.8 based on 2,665 reviews