Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,633 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,633 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and well informed.”

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Posted 5 years ago

Hi Patrick, thank you for your review. We are glad to hear that you found us to be helpful and able to give you the information you needed. We look forward to seeing you again soon.

Posted 5 years ago

“We/DHL Global Forwarding have been working with Adam Redford and his team for the first time this year on a very large project and i'm pleased to say they haven't missed a beat, with everything moving as planned. We will of course be using their services on the next one, thanks for all your help.”

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Posted 5 years ago

Hi Jonathan, thank you for your review. We are glad to hear that we've met all your expectations and been as efficient as possible with you. We will pass on your comments to our colleagues and look forward to seeing you again soon.

Posted 5 years ago

“Fríendly informative person.”

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Posted 5 years ago

Hi Sol-Britt, thank you for your review, we look forward to seeing you again soon.

Posted 5 years ago

“Maria , Peter , thanks for your help! 2 bookings (61354659, 61354578) with mistakes today. good result..... pffff, hot weather in Hungary.... thanks for your kind, fast and perfect help to make the necessary change! you are the best! :)”

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Posted 5 years ago

Hi thank you for your review. We are glad to hear that we could right any wrongs with your booking and that you found us to be kind, fast and helpful, we will be sure to pass on your kind comments to Maria and Peter. We look forward to seeing you again soon.

Posted 5 years ago

“it was my wife who booked with you and she said it was very easy which made it a stress less experience”

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Posted 5 years ago

Hi William, thank you for your review. We are glad to hear your wife found it so easy to book with us and we were able to take some stress out of the situation. We look forward to seeing you again soon.

Posted 5 years ago

“Great customer service and helpful staff”

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Posted 5 years ago

Hi Steve, thank you for your review. We are glad to hear you found our customer service and staff to be helpful and to your satisfaction. We look forward to seeing you again soon.

Posted 5 years ago

“Simply, user-friendly, perfect service.”

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Posted 5 years ago

Thank you Attila.

Posted 5 years ago

Thank you Attila.

Posted 5 years ago

“100% VERY GOOD”

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Posted 5 years ago

Hi Marek, thank you for your review. We look forward to seeing you again soon.

Posted 5 years ago

“This was my first time using the booking system to book a ferry. Only quarm i have is the price for a second pasenger in the same vehicle. Over all an easy way to book ferries.”

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Posted 5 years ago

Hi Graham, thank you for your review. We are glad your first time booking with us was an easy process for you and we look forward to seeing you again soon.

Posted 5 years ago

“Perfect team , many thanks for your help !!”

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Posted 5 years ago

Hi Piotr, thank you for your review. We are glad to hear we were able to help with everything you needed and look forward to seeing you again soon.

Posted 5 years ago

“Excellent and fast service from Freightlink. Dion is always happy to help and a pleasure to speak to.”

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Posted 5 years ago

Thank you for your kind comments.

Posted 5 years ago

“Such an easy process to book a ferry....Thanks Anetta!”

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Posted 5 years ago

Hi Jeremy, thank you for your review. We are glad to hear you found our booking process so easy to use and will be sure to pass on your comments to Aneta. We look forward to seeing you again soon.

Posted 5 years ago

“Nice quiet sailing”

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Posted 5 years ago

Hi Paul, thank you for the review, we are glad your sailing went so smoothly and look forward to seeing you again soon.

Posted 5 years ago

“Both Lukasz and Ivan are a credit to your company. They are both efficient and reassuring (when needed). They sorted out our companies freight with ease. Their emails and telephone calls were very polite and exactly what I needed during the stress of arranging ferry crossings from Jersey back to the mainland. And so I will be using your company again in the near future.”

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Posted 5 years ago

Hi Angela, thank you for your review. We are glad to hear you have had such a great experience with us and our customer service team. We look forward to seeing you again soon and will be sure to pass on your kind comments to Ivan and Lukasz.

Posted 5 years ago

“Peter Klacsmanyi is very helpful. Thank you the smart advice for the journey.”

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Posted 5 years ago

Hi Polyák, thank you for your review. We are glad to hear that you found our staff to be so helpful and you appreciated how knowledgable we are, we will be sure to pass on your kind comments to Peter and we look forward to seeing you again soon.

Posted 5 years ago

“Simple easy booking at great price.”

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Posted 5 years ago

Hi Colin, thank you for your review. We are glad to hear you find our prices to be satisfactory and that you had no issues with your booking, we look forward to seeing you again soon.

Posted 5 years ago

“Great service, efficient, knowledgeable, reactive, friendly - a breath of fresh air”

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Posted 5 years ago

Thank you for your review. We are glad to hear you find our service to be so good and our staff so friendly and knowledgable. We look forward to seeing you again soon.

Posted 5 years ago

“I had tried to book on line but the website wouldn't allow me to complete the booking. When I phoned the booking office I was treated most courteously & efficiently by your employee, Ivan. Nothing was too much trouble for him.👍”

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Posted 5 years ago

We're really pleased to hear that Ivan was able to help you with your booking. We have passed on your kind comments.

Posted 5 years ago

“Dion is quite simply superb”

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Posted 5 years ago

Thanks Paul. We'll pass on your comment to Dion.

Posted 5 years ago

“Third time to use this service, booking and customer service a pleasure on all occasions.”

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Posted 5 years ago

Thank you for your review. Glad to hear you had a great experience with us.

Posted 5 years ago

Freightlink is rated 4.8 based on 2,633 reviews