Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,593 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I couldn’t get the information I needed (for a friend in Norway) so rang Freightlink. The lady I spoke to first couldn’t help but took my details and passed to Becky who kindly rang me back. Becky was very helpful in offering different solution options which I’ve forwarded on. Thanks again Becky 👍🏻”

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Posted 4 years ago

Thank you for your lovely feedback! We are so happy to hear that we were able to help you (and your friend). We will pass this onto Becky!

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Thank you for your feedback! We are so glad you enjoyed your experience with us!

Posted 4 years ago

“Profesjonalnie szybko i sprawnie.”

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Posted 4 years ago

Dziękuję Ci!

Posted 4 years ago

“first class service from start to finish, and a great price .”

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Posted 4 years ago

Thank you for your feedback! Customer service is something we take really seriously and are so glad to hear that you have had such a positive experience with us!

Posted 4 years ago

“FOARTE MULTUMIT DE MODUL IN CARE AM FOST AJUTAT .”

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Posted 4 years ago

Mulțumesc

Posted 4 years ago

“Verry good!”

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Posted 4 years ago

Thank you for your review! We are so glad that you enjoyed booking with us!

Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

Thank you for your feedback! We are so glad to hear that you had a positive experience with us!

Posted 4 years ago

“All good here. Will use it again”

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Posted 4 years ago

Thank you for your feedback! We are so glad that you have had a good experience with us!

Posted 4 years ago

“I admit that Freightlink was not my first click. I tried the direct connections and could not get a finalised deal anywhere. The waste of 90 minutes was an education when I clicked on Freightlink. The booking was done in 6 minutes full stop.”

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Posted 4 years ago

Thank you for your feedback! We are so glad that you had a positive experience and were able to make a booking with us quickly and easily!

Posted 4 years ago

“I got charged 87 euro extra to be sure to get the caravan shipped on the 21st but did not happen so im not happy with the service”

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Posted 4 years ago

We're sorry to hear you are unhappy with the service you received. Unfortunately the movement of caravans on freight ferries is complex and they can only travel on certain sailings. Our customer service team did the best they could to make the necessary arrangements. The additional charge was because of the change in ferry operator used. Each operator has different prices for shipment.

Posted 4 years ago

“We have been absolutely delighted with the service provided by Freight Link. In our particular business, shipping plans are very fluid and requirements change constantly, and despite that we have very critical deadlines to meet. We have found this service invaluable as it allows us the flexibility to make adjustments to and change plans even when different ferry operators are involved in the changes, having the possibility to handle all these changes through one contact is great. The customer service is excellent and when there are delays or problems at the port we have received a call in advance from Freight link customer services that has enabled to reroute to a different crossing and avoid a problem. I cant praise this company highly enough. First class service. Thankyou”

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Posted 4 years ago

Thank you so much for that incredible feedback! We always strive to make the booking experience as stress-free as possible and are so glad to hear that you have benefited from our service!

Posted 4 years ago

“Very good Sean was very helpful”

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Posted 4 years ago

Thank you for your feedback, we are so glad that you have had a positive experience with us! We will pass this onto Sean.

Posted 4 years ago

“Verry good contact”

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Posted 4 years ago

Thank you for your feedback! We're glad you have had a good experience with us!

Posted 4 years ago

“Много съм доволен,дано да е така и за на пред!”

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Posted 4 years ago

Благодаря ти!

Posted 4 years ago

“Gyors, segítőkész ügyfélszolgálat”

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Posted 4 years ago

Köszönöm!

Posted 4 years ago

“hello, I had some difficulties in getting some (39) vehicles booked at the port, but after contacting Ana Nikitina via email, she soon had everything sorted very quickly and a real pleasure to deal with. would highly recommend anyone with any issues to speak or email Ana and it will be sorted with no problems Jason”

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Posted 4 years ago

Thank you so much for your feedback! We are so glad to hear that Ana was able to help you get all of your vehicles booked. We will send her your review!

Posted 4 years ago

“Wspaniała firma, dziękuję za pomoc przy rezerwacjach i za wsparcie :) Pozdrawiam ! :)”

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Posted 4 years ago

Dziękuję Ci!

Posted 4 years ago

“The best company”

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Posted 4 years ago

Thank you for your feedback!!

Posted 4 years ago

“The service I received was fantastic, Special thanks to Sean Zaniboni, he was fantastic and I would 100% recommend Freightlink after my experience. It won’t be the last time I use your services that for sure. Thanks again Sam”

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Posted 4 years ago

Thank you for your feedback! We are so glad that Sean was able to help you out. We will pass this review onto him!

Posted 4 years ago

“I book all my ferry crossings with freightlink and i wouldnt use anyone else 100% recommended Dave wheelock”

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Posted 4 years ago

Thank you for your feedback! We are so glad that you always have a positive experience with us!

Posted 4 years ago

Freightlink is rated 4.8 based on 2,593 reviews