Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,592 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Daniel this morning regards Port passes , very happy to help me , much appreciated , nice change to speak to someone happy and enjoying his work , :)”

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Posted 2 years ago

Hi Sue, thank you for your review. We're thrilled to hear that you've had a good experience with us and will pass your lovely comment on to Daniel. Have a great day!

Posted 2 years ago

“Fantastic👍”

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Posted 2 years ago

Hi Radulescu, thanks for leaving us a review! We're happy to hear that you have had a good experience with us

Posted 2 years ago

“If you get Joseph Moran to help it will be plain sailing - thanks Joseph for helping with account much appreciated.”

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Posted 2 years ago

Hi Herbert, thank you for leaving us a review! We are happy to hear that you have had a good experience with us and will be sure to pass your lovely comments on to Joe. Have a great day!

Posted 2 years ago

“They didnt take me to the ferry because my ticket was not confirmed”

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Posted 2 years ago

Hi Sadi, we are sorry to hear that you have not had a good experience with us. According to our records, your ticket was confirmed but your booking was cancelled as you did not reach the departure in time.

Posted 2 years ago

“Excellent services, all team has perfect sufficiency especially Peter Klacsmanyi has replied all of my questions instantly and with his contributions we never had problem our first shipping Thanks to Peter and all.”

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Posted 2 years ago

Hi Ahmet, thanks for leaving us a review! Our team works incredibly hard to provide an industry-leading service, so we are thrilled to hear that you have had a good experience with us. We will make sure to pass your lovely comments on to Peter. Have a great day.

Posted 2 years ago

“I was told by a member of your staff that I could, as a private individual, book my vehicle as a freight. This turned out to be not true.”

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Posted 2 years ago

Hi Tad, we are sorry to hear that you have had a bad experience with us. As our team member discussed, motorhomes have to be booked on a Ro-Pax ferry, which will accept a mix of car/passenger traffic and freight traffic.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hi Andrew, thanks for leaving us a review. We're thrilled to hear that you have had a good experience with us - have a great day!

Posted 2 years ago

“Excellent services, very responsive.”

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Posted 2 years ago

Thanks for leaving us a review! We're happy to hear that you have had a good experience with us.

Posted 2 years ago

“Hello! Great team, experienced colleagues! We traveled to Malta and delivered pyrotechnics. Peter Klacsmányi did an excellent job!!! Many thanks!!!!”

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Posted 2 years ago

Hi Eva, thank you for leaving us a review! We are happy to hear that you have had a good experience with us and will be sure to pass your lovely comments on to Peter. Have a great day!

Posted 2 years ago

“I recently spoke to Sadie Ashton who was so helpful and friendly to deal with. She was very knowledgeable and understanding. Her fantastic attitude dealing with us was by far the best experience i have had so far. In my eyes the best member of the team! Thank you Sadie for all your help.”

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Posted 2 years ago

Hi Gemma, thanks for leaving us a review! We're thrilled to hear that you've had a good experience with us and will be sure to pass your wonderful comments on to Sadie. Have a great day.

Posted 2 years ago

“As always very good”

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Posted 2 years ago

Hi Paul, thanks for leaving us a review! We're glad to hear that you have had a good experience with us & look forward to working with you in the future. Have a great day

Posted 2 years ago

“Good company to work with.”

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Posted 2 years ago

Hi Alin. Thank you for leaving us a review! We are glad to hear that you have had a good experience with us.

Posted 2 years ago

“👍👍👍👍👍👍👍👍👍👍👍👍”

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Posted 2 years ago

Hi Alin, thanks for leaving us a review! We're glad to hear that you have had a good experience with us. Have a great day. 👍👍👍

Posted 2 years ago

“Katastrofa, absolutně nezvládnutý managing, ve špičce jezdí s bídou 2 vlaky za hodinu. To se pak nedivte, že jsou kolony na dálnici. Řidiči kamionů nestíhají v čase určeném pro práci přejet z jedné strany kanálu na druhou. Totální propad. Bohužel je to o tom, že jsou pouze dvě možnosti dopravy a jedna je horší než druhá. S tím pak také souvisí sankce za pozdní dodání nákladu apod. HNUS!!!”

Helpful Report

Posted 2 years ago

We are sorry to hear that you have had a bad experience with us. Unfortunately, as a freight ferry and tunnel ticket agent, we cannot control how many trains there are per hour as this is outside of our control. We can only help you book your freight ferry & tunnel tickets.

Posted 2 years ago

“Freightlink are Always good . The price is always fair. Thanks so much Charlie”

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Posted 2 years ago

Hi Charlie, thanks for leaving us a review. Our expert team work hard to provide our customers with an industry-leading service, so it's great to hear that you have had a good experience with us! We look forward to working with you in the future. Have a great day.

Posted 2 years ago

“Fantastic support provided by Ivan, very knowledgeable and efficient with a friendly approach to resolving issues. First rate service, many thanks Ivan.”

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Posted 2 years ago

Hi Andy, thanks for leaving us a review! It's great to hear that you have had a good experience with us. We look forward to working with you in the future.

Posted 2 years ago

“Freightlink is the only ferry booking system I use . The prices are always very competitive. Easy booking system. Great Freight ferry company.”

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Posted 2 years ago

Hi Dean, thanks for leaving us a review and sharing that fantastic photo! It's great to hear that you have had good experiences with us. We look forward to continuing to work with you in the future.

Posted 2 years ago

“Great team great service....what more can I say”

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Posted 2 years ago

Hi Dave, thanks for leaving us a review. Our expert team work incredibly hard to provide our customers with an industry-leading service, so it's great to hear that you have had a good experience with us! We look forward to working with you in the future. Have a great day.

Posted 2 years ago

“Very easy to book and all staff have been super helpful while trying to ship Haz loads to Belfast via Warren Point. I will be using this service again and highly recommend it.”

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Posted 2 years ago

Thanks for leaving us a review, Jason! We're thrilled to hear that you've had a good experience with us & we look forward to working with you in the future. Have a great day.

Posted 2 years ago

“Very proffesional service”

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Posted 2 years ago

Hi Pawel, thanks for leaving us a review! It's great to hear that you have had a good experience with us. We look forward to working with you in the future.

Posted 2 years ago

Freightlink is rated 4.8 based on 2,592 reviews