Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,592 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best team ever”

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Posted 2 years ago

Hi Altin, thanks for leaving us a review! It's great to hear that you have had a good experience with us. We look forward to working with you in the future.

Posted 2 years ago

“The staff are Freightlink are very knowledgeable and most helpful. Everything is done smoothly and efficiently, and in a friendly manner.”

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Posted 2 years ago

Hi Frank, thanks for leaving us a review! Our expert team work incredibly hard to provide our customers with an industry-leading service, so it's great to hear that you have had a good experience with us. We look forward to working with you in the future. Have a great day.

Posted 2 years ago

“Freightlink it´s amaizing!”

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Posted 2 years ago

Thanks for leaving us a review! We're thrilled to hear that you had a good experience with us.

Posted 2 years ago

“Very good !”

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Posted 2 years ago

Hi Marco, thanks for leaving us a review! It's great to hear that you have had a good experience with us. We look forward to working with you in the future.

Posted 2 years ago

“There are so many problems with bookings. I must wait for a very long time (sometimes 1-2 days!!!!!!) for a single booking. Many times I asked for Frejus tunnel and they sent me a booking for Mont Blanc. I definitely don't recommend it.”

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Posted 2 years ago

Hi Herbert. We are sorry to hear that you have had a bad experience with us. Unfortunately, our agent made an incorrect booking and we had to request it again. Additionally, a booking may take longer than usual when it is made in the evening, due to the operator booking office's opening hours.

Posted 2 years ago

“1st class all the time.”

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Posted 2 years ago

Hi, Ian. Thanks for leaving us a review! We're always here to help. Have a great day.

Posted 2 years ago

“Great service as usual”

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Posted 2 years ago

Thank you for your review. We're thrilled to hear that you have had a good experience with us. Have a great day!

Posted 2 years ago

“Excellent services.”

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Posted 2 years ago

Thanks for leaving us a review, Mircea! We are glad you had a good experience with us. Have a great day.

Posted 2 years ago

“Correct and always awailable”

Freightlink 5 star review on 26th July 2022

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Posted 2 years ago

Hi Miroslav. Thanks for leaving us a review! We're always here to help make booking your freight ferry tickets as straightforward as possible. Have a great day.

Posted 2 years ago

“у меня мало опыта .но я довольна.все удалось без проблем .я думаю что хорошая и слаженная команда .это успех для ваше команды”

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Posted 2 years ago

Спасибо!

Posted 2 years ago

“Very good service from Yanislav!”

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Posted 2 years ago

Hi, Nikolay. Thanks for leaving us a review! We are happy to hear that you have had a good experience with us. Have a great day.

Posted 2 years ago

“They where really good till a problem came up With my Pet Dog they asked me to send in copy’s of the dogs passport witch I did then they wanted them in pdf format of course everybody has a jpeg to pdf converter on there phone needless to say this was 40 degree plus heat they where useless”

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Posted 2 years ago

Hi Rob. We are sorry to hear that you have not had a good experience with us. Unfortunately, as was explained to you when you emailed us, in order to assist you we needed your booking reference number and your dog's passport in PDF format (this is out of our control as the operator would refuse the passport in any other format).

Posted 2 years ago

“The Operator was very kindness and helpful. The website is clear and work freely”

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Posted 2 years ago

Hi Csaba, thank you for leaving us a review! We're thrilled to hear that you had a good experience with us. Have a great day

Posted 2 years ago

“Foarte ok merge f. Bine aplicatia”

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Posted 2 years ago

Mulţumesc mult!

Posted 2 years ago

“Very Happy with the team so friendly and helpful strongly recommended”

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Posted 2 years ago

Thank you for leaving us a review! Our team work incredibly hard to provide an industry-leading service, and we are thrilled to hear that you have had a good experience with us. We look forward to working with you in the future.

Posted 2 years ago

“I find this website on Google last week, and it is a really nice and easy application. You don't need to put a lot of time in to find what you need. I also was contacted by phone after my first booking by Yanislav Ivanov. He explained me everything what I need to know and was a great help. Really kindly and correct. I already give your information / details to other teams collegues because we travel a lot together. Thank you very much. Regards, Wim van Hoof Standing Construct Husqvarna Factory Racing MXGP”

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Posted 2 years ago

Hi Wim. Thank you for leaving us a review. We are glad that you had a good experience with us and we look forward to working with you in the future! We will be sure to pass your comments on to Yani and the team. Have a great day!

Posted 2 years ago

“Email confirmation wasn't forthcoming I had to chase the booking. I was told the tunnel system had to confirm ? Should have said that at the time of booking and not leave me hanging and having to chase”

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Posted 2 years ago

Unfortunately, Eurotunnel Freight limitations contributed to this delay, but a member of our team should have informed you sooner. This is a training issue which will be addressed going forward. Our sincere apologies for the inconvenience.

Posted 2 years ago

“Super super”

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Posted 2 years ago

Thank you for leaving us a review, Ahmed. We're thrilled to hear that you had a good experience with us and look forward to working with you in the future. Have a super day!

Posted 2 years ago

“We are thankful. Everything was good. Thank you very much.”

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Posted 2 years ago

Thank you for leaving us a review. We're thrilled to hear that you had a good experience with us and look forward to working with you in the future. Have a great day!

Posted 2 years ago

“All steps to booking system were ok, just didn't find update for flexi ticket. Also option to choose only for ferry I like to see is not so easy.”

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Posted 2 years ago

Hi Dušan. We are always looking to improve the experience for our customers and will be sure to take your feedback on board as we continue to develop our systems. Apologies for any inconvenience caused.

Posted 2 years ago

Freightlink is rated 4.8 based on 2,592 reviews