Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,663 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Umar Rama Helpt me to find a Ferry from Almería to Nador. There were no ferry’s going, but Umar was very driven to find an other solution. I make the choice to search it by myself, but big compliments to Umar. Kind Regards, Mitchel”

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Posted 2 years ago

Hi Mitchel, thank you for leaving us a review! We are pleased to hear that you have had a positive experience with us. Our team are always here to help

Posted 2 years ago

“I would like to thank you for your service to me in helping me obtain all the legal paperwork and import travel registrations and ID'S and permits. The Advisor MILAN ZEMANEK was the unlucky person to be helping me as I had no idea how to approach this new system. Milan was excellent to speak to very attentive, everything he said he would do he did. There isn't a word in the English language to describe how efficient this man was for me. I wish you Milan health and strength happiness and prosperity in every way thank you Best Regards Robert”

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Posted 2 years ago

Hi Robert, thank you for your review! We are thrilled to hear that you have had a good experience with us and that Milan could help you with your paperwork. We know firsthand how difficult the process of organising freight ferry tickets and documentation can be, but our expert team are always here to help. Thanks again for your fantastic review, we will pass your lovely comments on to Milan and the team. Have a great day!

Posted 2 years ago

“I would like to give a big thanks to Alexandre suchomska, who took my call Saturday 24th September 2022. I needed some info concerning a return booking. Nothing was to much for her, she was pleasant and reassuring . Again thanks Alex first class service”

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Posted 2 years ago

Morning John, thank you for leaving us a review. Our team work incredibly hard to offer an industry leading service, so we are pleased to hear that you have had a good experience with us. We will pass your brilliant feedback on to Alex and the team. Thank you.

Posted 2 years ago

“Excellent app and excellent service 👏”

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Posted 2 years ago

Thank you for your review, Sherzad. We look forward to working with you in the future!

Posted 2 years ago

“I created an account without complications and was called back promptly. Booking and confirmation were also no problem at all. The customer service staff are eager to fulfil all wishes and take care of everything. I am very satisfied and can recommend freightlink without hesitation. Thank you very much.”

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Posted 2 years ago

Hi Cornelius, thanks for leaving us a review! Our expert team work incredibly hard to offer an industry-leading service, so we are happy to hear that you have had a good experience with us. We look forward to working with you in the future.

Posted 2 years ago

“Straight forward booking. The flexible ticket is great”

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Posted 2 years ago

Hi John, thanks for leaving us a review! We're thrilled to hear that you have had a good experience with us. Have a great day

Posted 2 years ago

“I found Freightlink incredibly helpful throughout my process of booking and traveling, It was my first time booking a vehicle and getting it through customs and the help i received was above what I expected, Joseph Horan in particular was at the end of the phone or email straight away if i needed any help with either customs or general enquiries. I would fully recommend Freightlink to any colleague or clients.”

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Posted 2 years ago

Hi Stacey, thank you for leaving us a review! We are thrilled to hear that you have had a positive experience with us and we will pass your fantastic comments on to Joseph and the team. Have a good day

Posted 2 years ago

“Lucas at Freighlink solutions went above and beyond to assist us with this sailing. He helped advise on customs procedures and ensured our sailing went as smoothly as possible. He is a total credit to the company”

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Posted 2 years ago

Hi Grace, thank you for taking the time to leave us a review. Our experts are always here to help! We will make sure to pass your lovely comments on to Lukasz. Have a great day.

Posted 2 years ago

“Our contact bei Freightlink Mr Rama really helped us to solve our problem with the GMR needed to go to the UK, thanks !”

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Posted 2 years ago

Hi Tania, thanks for leaving us a review! We are thrilled to hear that Mr Rama was able to help you with your GMR. Our team of freight ferry ticket experts are always here to help. Have a great day

Posted 2 years ago

“Perfect as always.”

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Posted 2 years ago

Hi Deyan, thanks for leaving us a review. Our expert team are always here to help make the freight ferry ticket booking process simpler

Posted 2 years ago

“fantastic service to Milan , who was very very helpfull. made the whole daunting experience a pleasure . A credit to your company Thank you all at " WOTMIX "”

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Posted 2 years ago

Hi Bryn, thank you for leaving us a review! We will pass your fantastic comments on to Milan and the team. Have a good day.

Posted 2 years ago

“Dealing with the freightlink team and online system, is seemless.”

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Posted 2 years ago

Hi Jacq, thanks for leaving us a review. Our expert team are always here to help make the freight ferry ticket booking process simpler

Posted 2 years ago

“Freightlink is our go-to for freight carriage when moving clients to N. Ireland. Daniel exceptionally helpful - thank you!”

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Posted 2 years ago

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience with us. Our expert team is always here to help!

Posted 2 years ago

“Friendly staff helping out on the phone.”

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Posted 2 years ago

Hi Martin, thanks for leaving us a review. Our expert team are always here to help make the freight ferry ticket booking process simpler

Posted 2 years ago

“Staff is really helpfull and friendly. Patrick Stefanescu has been very helpfull on many occasions. Whether last minute booking or last minute cancellation, Patrick and his team has always provided solutions. Thumbs up to you guys.”

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Posted 2 years ago

Thanks for leaving us a review, Shashank! We are thrilled to hear that you have had a positive experience with us and will pass your comments on to the team. Have a great day

Posted 2 years ago

“sehr schnelle und gute Hilfe sehr netter Kontakt”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung

Posted 2 years ago

“Vielen Dank Herr Rama für die tolle Unterstützung und das in deutsch ist für uns perfekt. Hat alles wunderbar geklappt.”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung

Posted 2 years ago

“Always helpful and great service.”

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Posted 2 years ago

Hi Alison, thank you for leaving us a review! Our expert team is always here to help.

Posted 2 years ago

“Fine, very efficient and competitive. very simple and intuitive website”

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Posted 2 years ago

Morning Raimondo, thank you for leaving us a review! We look forward to working with you in the future.

Posted 2 years ago

“Thanks to the staff at Freightlink who went over and above to help us with a tricky paperwork problem at the port. It was after hours and not their problem but they helped us anyway. Special thanks to Patryk and Daniel. Chris Wright(baildon)Ltd”

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Posted 2 years ago

Thanks for leaving us a review, David! We are thrilled to hear that you have had a positive experience with us and will pass your comments on to the team. Have a great day

Posted 2 years ago

Freightlink is rated 4.8 based on 2,663 reviews