Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,664 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to deal with I will recommend to everyone in the trade I know.”

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Posted 5 years ago

Hi Gareth, thanks for the review. We are glad to hear that you found us easy to deal with and look forward to seeing you again soon.

Posted 5 years ago

“Mit der App absolut problemlos. Immer wieder gern.”

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Posted 5 years ago

Schön, dass dir die Freightlink App gefällt. Vielen Dank.

Posted 5 years ago

Danke

Posted 5 years ago

“Fast no Hassle Booking 24/7 Thanks.”

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Posted 5 years ago

Hi James, thank you for your review. We are glad to hear that you found us to be fast and no hassle, we look forward to seeing you again soon.

Posted 5 years ago

“Ivan and Maria in customer service were a great help when booking an unaccompanied vehicle.”

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Posted 5 years ago

Glad to hear we could help you with your unaccompanied vehicle. We will pass your comments onto Maria and Ivan.

Posted 5 years ago

“Very helpful staff and always try there hardest to meet customer demands (which sometimes can be very demanding and short notice) Very efficient and cost effective, saves myself a lot of the time on the phone booking trailers overseas. Will definitely be using again. Becky is the no 1 account manager on the planet!”

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Posted 5 years ago

What a great review! Thank you very much. It's fair to say our team work very hard to meet the requirements of our customers. We will pass your message on to Becky.

Posted 5 years ago

“Good company to deal with. Good prices and always a hassle-free service. +1 for Becky, great person to deal with.”

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Posted 5 years ago

Glad to hear you have a great experience with us Greg. We will pass on your kind comments to Becky. Thank you.

Posted 5 years ago

Glad to hear you have a great experience with us Greg. We will pass on your kind comments to Becky. Thank you.

Posted 5 years ago

“I always find Freightlink operators to be very helpful and courteous, e-mail requests are always dealt with in a very efficient manner and if I am seeking advice on a particular route from country to country then the operators always do their best to provide me with as much information as possible”

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Posted 5 years ago

It's great to hear that you have such a fantastic experience with our team. We will certainly pass on your kind comments. Have a nice day.

Posted 5 years ago

“It was a very good experience”

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Posted 5 years ago

Thank you for your kind comments Gerard.

Posted 5 years ago

“GREAT EXPERIENCE BOOKING FERRY WITH BECKI. WOULD RECOMMEND”

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Posted 5 years ago

Thank you very much. We will certainly pass your kind comments on to Becky.

Posted 5 years ago

“Schnell, einfach und ohne Probleme, Wenn was kommt, kann man auch in verschiedene Sprachen abklären. Alles in App möglich.”

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Posted 5 years ago

Vielen Dank, Wojciech.

Posted 5 years ago

“Peter is very helpful. Fast, accurate easy administration and booking. Easy to book, and check the destination.”

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Posted 5 years ago

Thank you for your kind comments, Anita. We have passed them onto Peter.

Posted 5 years ago

“Great app and easy to use.”

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Posted 5 years ago

Thank you Hassan. We're really proud of the Freightlink App and it's great to hear you love it too.

Posted 5 years ago

“Easy to book and no problems. Informed by email when boat had set sail.”

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Posted 5 years ago

Thank you for your kind comments John. Much appreciated.

Posted 5 years ago

Thanks John. Much appreciated.

Posted 5 years ago

“1) fabulous help with a last minute booking to ensure a Sameday French ADR Delivery, together with my dog in the passenger seat. 2) immediate processing of ADR paperwork avoided potential delays upon boarding. 3) agreed rate of £111 for outward and return journeys, but received two invoice charges to my bank account of £145 and £135???”

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Posted 5 years ago

Hi Sonia, good to hear you had a mainly positive experience with us. ADR can be a tricky one so it's good to hear the Freightlink team sorted you out. In regards to your rate query, can I suggest you contact your account manager please? I'm sure they'll be able to clarify.

Posted 5 years ago

“Fantastic website and easy to use, whenever we have a problem regarding running late or change of registration we always speak to Becky who is always polite and on the ball and always happy to assist in any way she can.”

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Posted 5 years ago

Thank you Ross. We will certainly pass your kind comments on to Becky. Have a nice evening.

Posted 5 years ago

“a++ worked perfectly (apart from the weather!)”

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Posted 5 years ago

Unfortunately we can't do much about the weather... yet. Glad to hear you had a fantastic experience with us.

Posted 5 years ago

“very good”

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Posted 5 years ago

Thank you Angadveer.

Posted 5 years ago

“Fast easy to book with website or App showing comparable and competitive prices.”

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Posted 5 years ago

Thank you for your review. We are glad to hear you found our website and App easy to use and our prices agreeable, we look forward to seeing you again soon.

Posted 5 years ago

“Simple booking process and even easier to correct my mistakes!”

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Posted 5 years ago

Hi Steve, thank you for your review. We are glad to hear you found our booking process to be simple and that we were able to help with any mistakes you had made. We look forward to seeing you again soon.

Posted 5 years ago

“They are very helpful and friendly. Thank you Anna and Paul for your cooperation.”

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Posted 5 years ago

Hi Hassan, thank you for your review. We are glad to hear you found our team to be helpful and friendly and will be sure to pass on your kind comments to Anna and Paul. We look forward to seeing you again soon.

Posted 5 years ago

Freightlink is rated 4.8 based on 2,664 reviews