Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,592 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it was easy to book, just more easy would be if payment could be via IDEAL as well.”

Helpful Report

Posted 2 years ago

Hi, Tim. Thanks for your suggestion! We are always looking at different payment options in different regions and will look into this. Have a great day.

Posted 2 years ago

“Top one the best”

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Posted 2 years ago

Thank you for taking the time to leave us a review, Marius. Have a great week!

Posted 2 years ago

“Top one good service”

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Posted 2 years ago

Thank you for reviewing Freightlink! Have a great week.

Posted 2 years ago

“One word...Lucas....Speak to Lucas, super helpful, friendly and made sure we had everything we needed for our last minute trip. Sarah”

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Posted 2 years ago

Thank you for reviewing us! We're incredibly proud of our customer services team and will pass your lovely comments on to Lucasz. Have a great week!

Posted 2 years ago

“Sean was very knowledgeable and helpful. Made it all very easy”

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Posted 2 years ago

Hi, Peter. Thank you for your review! We will pass your comments on to Sean and the team. Have a great day!

Posted 2 years ago

“Could not have got better service. Lucas was more helpful than he’s job required I am sure.”

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Posted 2 years ago

Thank you for your review, Martina! Your feedback and experience are extremely important to all of us here at Freightlink. I will pass your lovely comments on to Lucasz and the team. Have a great day!

Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

Thank you for leaving us a review, Roger. Our service is really important to us, and we are thrilled to hear that you have had a good booking experience. We look forward to working with you in the future. Have a great day!

Posted 2 years ago

“Yanislav Ivanov is perfect! Thank you for everything!”

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Posted 2 years ago

Thanks for leaving us a review. Have a great day!

Posted 2 years ago

“Very professional staff Peter is a legend 😊👏👏👏👏”

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Posted 2 years ago

Thanks for your review, Robert! Have a great day

Posted 2 years ago

“Excellent!”

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Posted 2 years ago

Thanks for your review, Codrin. We are glad that you had a good experience with us. Have a great day!

Posted 2 years ago

“The Member of staff in the import department showed empathy and great support with swift action taken to resolve the issue regarding customs clearance. Clearly very knowledgeable and competent”

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Posted 2 years ago

Hi Christine. Thank you for leaving us a review! At Freightlink, we understand that there can be many obstacles when trying to transport your freight, especially after the last few years. Our team works incredibly hard to stay ahead of the curve and offer customers simple, effective customs and transport solutions, so it's great to hear that you have had a good experience with us. We look forward to working with you in the future. In the meantime, have a fantastic day!

Posted 2 years ago

“A professional team through and through. They have been a significant help to our small business navigating the constant Brexit rule changes. Competitive and quick to answer all our questions.”

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Posted 2 years ago

Hi Mark, thank you for leaving us a review! At Freightlink, we work hard to create solutions that simplify the process of transporting freight. Our team is dedicated to offering the best service to all our customers, and we are thrilled that you have had a good experience with us. We look forward to working with you in the future!

Posted 2 years ago

“Szybko prosto i bezproblemowo. Wróciłem po dłuższej przerwie i wszystko nadal przebiega bezproblemowo. Frightlink daje radę 💪👍”

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Posted 2 years ago

Dziękuję za recenzję

Posted 2 years ago

“Very easy to use. Our first job out of the UK for 2 years. Here's to many more.”

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Posted 2 years ago

Thanks for the review, Robin. Glad we could help. We're looking forward to working with you in the future!

Posted 2 years ago

“Sehr unkompliziert,sehr freundlich am Telefon,alles bestens,immer wieder”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung

Posted 2 years ago

“Rezerwacja anulowana, bo prom pełny. Pieniądze z karty pobrane i już ponad 24h nie zostały zwrócone.”

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Posted 2 years ago

Unfortunately, the ferry sailing was full and we are not notified of this by the operator until after the booking has been placed. This is beyond our control. A refund has been processed. Depending on your bank, this can take up to 5 working days. Sincere apologies for any inconvenience caused.

Posted 2 years ago

“It was a very positive experience. The website was easy to navigate. Booking was made and we had the confirmation later the same day.”

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Posted 2 years ago

Hi, Terri. Thanks for leaving us a review! Our digital team works hard to make sure that our website runs smoothly, and we're happy to hear that you found it easy to navigate. At Freightlink, we're always here to help make the process of booking your freight ferry tickets as simple as possible. Have a great day!

Posted 2 years ago

“Great service and very professional. They helped me with my request and found alternate routes to accommodate our drivers.”

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Posted 2 years ago

Hi, Charlie! Thank you for your review. We're always here to help. Have a great day!

Posted 2 years ago

“Alles perfekt Sehr freundlich”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung

Posted 2 years ago

“Very supportive and helpful . Made the process easy”

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Posted 2 years ago

Morning, Rebecca! Thanks for leaving us a review. We're glad you had a good experience with us. Our main priority is always providing the best possible service for our customers, and making the process of booking your freight ferry ticket as simple as it can (and should) be. We hope to continue working with you in the future. Have a great day!

Posted 2 years ago

Freightlink is rated 4.8 based on 2,592 reviews