Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,663 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always very good”

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Posted 2 years ago

Hi Paul, thanks for leaving us a review! We're glad to hear that you have had a good experience with us & look forward to working with you in the future. Have a great day

Posted 2 years ago

“Good company to work with.”

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Posted 2 years ago

Hi Alin. Thank you for leaving us a review! We are glad to hear that you have had a good experience with us.

Posted 2 years ago

“👍👍👍👍👍👍👍👍👍👍👍👍”

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Posted 2 years ago

Hi Alin, thanks for leaving us a review! We're glad to hear that you have had a good experience with us. Have a great day. 👍👍👍

Posted 2 years ago

“Katastrofa, absolutně nezvládnutý managing, ve špičce jezdí s bídou 2 vlaky za hodinu. To se pak nedivte, že jsou kolony na dálnici. Řidiči kamionů nestíhají v čase určeném pro práci přejet z jedné strany kanálu na druhou. Totální propad. Bohužel je to o tom, že jsou pouze dvě možnosti dopravy a jedna je horší než druhá. S tím pak také souvisí sankce za pozdní dodání nákladu apod. HNUS!!!”

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Posted 2 years ago

We are sorry to hear that you have had a bad experience with us. Unfortunately, as a freight ferry and tunnel ticket agent, we cannot control how many trains there are per hour as this is outside of our control. We can only help you book your freight ferry & tunnel tickets.

Posted 2 years ago

“Freightlink are Always good . The price is always fair. Thanks so much Charlie”

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Posted 2 years ago

Hi Charlie, thanks for leaving us a review. Our expert team work hard to provide our customers with an industry-leading service, so it's great to hear that you have had a good experience with us! We look forward to working with you in the future. Have a great day.

Posted 2 years ago

“Fantastic support provided by Ivan, very knowledgeable and efficient with a friendly approach to resolving issues. First rate service, many thanks Ivan.”

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Posted 2 years ago

Hi Andy, thanks for leaving us a review! It's great to hear that you have had a good experience with us. We look forward to working with you in the future.

Posted 2 years ago

“Freightlink is the only ferry booking system I use . The prices are always very competitive. Easy booking system. Great Freight ferry company.”

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Posted 2 years ago

Hi Dean, thanks for leaving us a review and sharing that fantastic photo! It's great to hear that you have had good experiences with us. We look forward to continuing to work with you in the future.

Posted 2 years ago

“Great team great service....what more can I say”

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Posted 2 years ago

Hi Dave, thanks for leaving us a review. Our expert team work incredibly hard to provide our customers with an industry-leading service, so it's great to hear that you have had a good experience with us! We look forward to working with you in the future. Have a great day.

Posted 2 years ago

“Very easy to book and all staff have been super helpful while trying to ship Haz loads to Belfast via Warren Point. I will be using this service again and highly recommend it.”

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Posted 2 years ago

Thanks for leaving us a review, Jason! We're thrilled to hear that you've had a good experience with us & we look forward to working with you in the future. Have a great day.

Posted 2 years ago

“Very proffesional service”

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Posted 2 years ago

Hi Pawel, thanks for leaving us a review! It's great to hear that you have had a good experience with us. We look forward to working with you in the future.

Posted 2 years ago

“Best team ever”

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Posted 2 years ago

Hi Altin, thanks for leaving us a review! It's great to hear that you have had a good experience with us. We look forward to working with you in the future.

Posted 2 years ago

“The staff are Freightlink are very knowledgeable and most helpful. Everything is done smoothly and efficiently, and in a friendly manner.”

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Posted 2 years ago

Hi Frank, thanks for leaving us a review! Our expert team work incredibly hard to provide our customers with an industry-leading service, so it's great to hear that you have had a good experience with us. We look forward to working with you in the future. Have a great day.

Posted 2 years ago

“Freightlink it´s amaizing!”

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Posted 2 years ago

Thanks for leaving us a review! We're thrilled to hear that you had a good experience with us.

Posted 2 years ago

“Very good !”

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Posted 2 years ago

Hi Marco, thanks for leaving us a review! It's great to hear that you have had a good experience with us. We look forward to working with you in the future.

Posted 2 years ago

“There are so many problems with bookings. I must wait for a very long time (sometimes 1-2 days!!!!!!) for a single booking. Many times I asked for Frejus tunnel and they sent me a booking for Mont Blanc. I definitely don't recommend it.”

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Posted 2 years ago

Hi Herbert. We are sorry to hear that you have had a bad experience with us. Unfortunately, our agent made an incorrect booking and we had to request it again. Additionally, a booking may take longer than usual when it is made in the evening, due to the operator booking office's opening hours.

Posted 2 years ago

“1st class all the time.”

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Posted 2 years ago

Hi, Ian. Thanks for leaving us a review! We're always here to help. Have a great day.

Posted 2 years ago

“Great service as usual”

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Posted 2 years ago

Thank you for your review. We're thrilled to hear that you have had a good experience with us. Have a great day!

Posted 2 years ago

“Excellent services.”

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Posted 2 years ago

Thanks for leaving us a review, Mircea! We are glad you had a good experience with us. Have a great day.

Posted 2 years ago

“Correct and always awailable”

Freightlink 5 star review on 26th July 2022

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Posted 2 years ago

Hi Miroslav. Thanks for leaving us a review! We're always here to help make booking your freight ferry tickets as straightforward as possible. Have a great day.

Posted 2 years ago

“у меня мало опыта .но я довольна.все удалось без проблем .я думаю что хорошая и слаженная команда .это успех для ваше команды”

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Posted 2 years ago

Спасибо!

Posted 2 years ago

Freightlink is rated 4.8 based on 2,663 reviews