Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,593 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We didn’t have a smooth experience unfortunately. Booked online the slots we required.. then got a phone call to advise not available.. the guy then told me he can get 2 vans (we had 3 travelling) at 10am but possibly could get them across in afternoon.. so I said in that case you will be able to get all 3 across? He said I can only let you know at 11am.. (we were meant to be travelling the next day.) Another colleague then rang me to advise that the actual day isn’t possible for any of the vans to go on the day requested and that he didn’t know where the other guy got this info from. 5 calls that day it took to get us booked for the Wednesday.. and return on the Thursday. Couldn’t be completed in one phone call. Our emails and app and online account all show different times and one of the vans isn’t even on there. So I had to call again to then receive a written email to confirm they are booked for the date an time we confirmed over the phone. We travel tomorrow so hopefully there isn’t anymore inconvenience.”

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Posted 4 years ago

We are sorry to hear you experienced some issues making your bookings. Space is limited at the moment on the routes you booked and unfortunately we had difficulty getting confirmation from the operator. Sincere apologies for any inconvenience caused.

Posted 4 years ago

“Hi all, I hope this finds you well. I just wanted to send you some feedback. The booking process was smooth and easy. The travelling was petfect. Praise for Yanislav Ivanov- polite and helpful guy. Looking forward to working with you in the future Kind regards, Simeon Petrov”

Freightlink 5 star review on 13th October 2020

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Posted 4 years ago

Thank you so much for taking the time to leave us some feedback! We are so glad to hear that you found the booking process to be smooth and that Yanislav was able to help you! We will pass your feedback onto him!

Posted 4 years ago

“Very satisfied with the very fast services of Mr. Mircea, he offered me the necessary information to book my ferry from Athens to the island of Crete. In the future, I will definitely use the services offered by you again. Yours sincerely, DAIINA STAR HOME team!”

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Posted 4 years ago

Thank you so much for your feedback! We are really glad to hear that you have had such a positive experience with us! We will pass this review onto Mircea!

Posted 4 years ago

“Travelled on Seatruck for the first time and wasn't disappointed. I was treated very kindly by crew and staff on both trips. As a female travelling alone I felt safe and secure at all times, will certainly use them again.. Thanks guys”

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Posted 4 years ago

Thank you, we will pass your comments along to the Seatruck team!

Posted 4 years ago

“Great service, very professional and helpful”

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Posted 4 years ago

Thank you for your feedback! We are glad to hear that you have enjoyed our service and have found us to be professional and helpful!

Posted 4 years ago

“Amazing, for the first time I am using this route absolutely good service, thank you”

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Posted 4 years ago

Thank you for your feedback! We are so glad to hear that you enjoyed your experience with us!

Posted 4 years ago

“bardzo dobry kontak, natychmiastowy. Polecam !!!!!!!!!!!!!!!!!!”

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Posted 4 years ago

Dziękuję Ci!

Posted 4 years ago

“sehr gut und schnell”

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Posted 4 years ago

Dankeschön!

Posted 4 years ago

“Thank you very much once again the team has gone the extra mile to resolve an issue with a double booking no quibble happy to help fast response to my emails excellent aftercare service keep it up happy client kind regards mr Craig”

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Posted 4 years ago

Thank you so much for this lovely feedback! We are so glad to hear that our incredible team have been able to help you out and you have had a really positive experience with us!

Posted 4 years ago

“super , very profesional, Mr Mircea very helpul, many thanks”

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Posted 4 years ago

Thank you so much for your feedback! We are so glad to hear that Mircea was able to help you!

Posted 4 years ago

“Perfect service”

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Posted 4 years ago

Thank you for your feedback! We are so glad to hear that you have enjoyed using our service!

Posted 4 years ago

“Hi guys, was very easy. Thank you guys for that app :)”

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Posted 4 years ago

Thank you for your feedback! We are really happy to hear that you found the booking process easy and have enjoyed using our booking app!

Posted 4 years ago

“Very helpful with my bookings.Thank you”

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Posted 4 years ago

Thank you for taking the time to leave us some feedback! We are extremely glad to hear that we were able to help you with your bookings!

Posted 4 years ago

“To slow to login to site”

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Posted 4 years ago

We are sorry to hear you had issues logging into our website. Our technical team has investigated our system logs and we cannot find any problems. Other customers at the time did not experience any difficulties. Apologies for any inconvenience caused.

Posted 4 years ago

“Super!!!! Very good service”

Freightlink 5 star review on 2nd October 2020

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Posted 4 years ago

Thank you so much for your feedback! We are so glad to hear that you enjoyed our service!

Posted 4 years ago

“TOP service! The ferry company refused our truck in Dover due to a misunderstanding. Fortunately, Freightlink helped solve the problem and our truck driver was able to return to France. Special thanks to the Hungarian colleague, Peter!!!”

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Posted 4 years ago

Thank you so much for taking the time to leave us a review! We are so glad that we were able to help you with your booking and solve the problem that you were facing. We will pass your feedback onto Peter!

Posted 4 years ago

“They do great service when I have any problém Péter always helps me.”

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Posted 4 years ago

Thank you so much for your feedback! We are so glad that you have enjoyed using our service and that Peter has been able to help you. We will pass your review onto him!

Posted 4 years ago

“Peter nagyon kedves és segítőkész!”

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Posted 4 years ago

Köszönöm!

Posted 4 years ago

“Good service and very quick”

Freightlink 5 star review on 1st October 2020

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Posted 4 years ago

Thank you for taking the time to leave us some feedback! We are so glad to hear that you found our service both good and quick to use!

Posted 4 years ago

“Very quick and hastle free staff are brilliant highly recommended”

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Posted 4 years ago

Thank you for taking the time to leave us a review! We are so glad to hear that you have enjoyed your experience with us and found our service quick and our team helpful!

Posted 4 years ago

Freightlink is rated 4.8 based on 2,593 reviews