Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,621 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,621 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is outstanding. It was the first time for me to organise a temporary export and travel on freight, and Freightlink answered every question swiftly and helped with every aspect of the booking process. I cannot recommend more highly.”

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Posted 5 months ago

Hello there, thank you for your review! We're thrilled to hear that our team of experts has made your first booking experience easy and hassle free, and we're looking forward to working with you in the future!

Posted 5 months ago

“Japcă la drumul mare. Consultantul dv. Bogdan mi-a oferit pe ruta Igumenitsa-Brindisi o trecere prețul de 850€ pentru un camion de 11m lungime, în condițiile în care altā firmă mi-a dat un preț de 430€! Dezamăgitor!”

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Posted 6 months ago

Ne pare rău să aflăm că nu sunteți mulțumit de prețul acestei rute. Din păcate, nu suntem în măsură să vă oferim același tarif.

Posted 5 months ago

“Overall the service is good, however there are continuous issues with receiving emails, especially the “generate port pass” email. We have 3 emails address on the account and the emails are never sent to all 3 so a phone is required to the staff every time a booking is made to ask if the emails can be sent again.”

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Posted 6 months ago

Hello there, We're sorry to hear you are having issues receiving emails. Both our technical and customer service teams have looked into this for you and it should now be sorted on your account. If you have any further issues, please contact us. Apologies for any inconvenience caused.

Posted 5 months ago

“really nice to have someone on end of phone to assist with our weekly bookings(not some autogenerated bot) Adam is spot on! freight link is the only place to go for booking ferries!”

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Posted 6 months ago

Hello Will, thank you so much for your review, we're thrilled to hear that our team of experts is always able to help make your bookings hassle free!

Posted 6 months ago

“excellent customer service, dont shy away from dealing with you in person on the phone and super clear and concise with their advice”

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Posted 6 months ago

Hi Will, thank you so much for your review. We're thrilled to hear that your experience with our customer service is a positive one and that our experts are always able to resolve any issues and answer all the questions to make the booking process easy for you.

Posted 6 months ago

“Adam Burt was outstanding, an asset to your company!!”

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Posted 6 months ago

Hello Lesley, thank you so muchfor your review. We will pass on your feedback to the relevant team member right away!

Posted 6 months ago

“Beratung sehr gut - vielen Dank”

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Posted 6 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 6 months ago

“Всичко е на ниво”

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Posted 6 months ago

Здравейте, благодарим Ви за отзива!

Posted 6 months ago

“Eigentlich gut nur das nicht alle Kreditkarten Akzeptiert werden was uns sehr wundert da es eine Normale Deutsche Bank ist”

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Posted 6 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 6 months ago

“Profesionalism!”

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Posted 6 months ago

Hello Gabriela, thank you so much for your review!

Posted 6 months ago

“Foarte serviabili, totul la superlativ! Mi-a fost foarte util”

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Posted 6 months ago

Bună ziua, vă mulțumesc pentru recenzie. Ne bucurăm să auzim că experiența dvs. cu noi este una pozitivă!

Posted 6 months ago

“După ce am făcut cont pe companie, rezervarea a fost creată cu succes! Mulțumesc frumos, mi-a fost de folos!”

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Posted 6 months ago

Vă mulțumim foarte mult pentru recenzie!

Posted 6 months ago

“Bardzo dobry kontakt”

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Posted 6 months ago

Witamy serdecznie, dziękujemy za wystawienie opinii!

Posted 6 months ago

“Top. Danke”

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Posted 6 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 6 months ago

“Great services as always”

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Posted 6 months ago

Thank you so much for your review!

Posted 6 months ago

“CUSTOMER SERVICE TOP”

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Posted 6 months ago

Thank you so much for your review!

Posted 6 months ago

“Really helpfull team of people. This was my first time arranging the transportation of our Tools and Equipment, these guys couldn't be more helpfull. These will be the people we deal with from here onwards . . . painless!”

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Posted 6 months ago

Hello, and thankyou so much for your review. We're thrilled to hear that our team of experts have made your booking experience stress-free!

Posted 6 months ago

“Help always available.”

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Posted 6 months ago

Thank you for your review!

Posted 6 months ago

“Dobrý den. Registrovala jsem firmu a snažila udělat rezervaci na trajekt Oslo-Kiel, kde jsem čekající a vlastně nevím, zda autobus vyjede .... Ale jednání se zástupci firmy je velmi příjemné ... děkuji , Pavla”

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Posted 6 months ago

Dobrý den a děkujeme vám za recenzi! Obdrželi jsme informaci, že Vaše rezervace byla potvrzena a náš tým by Vás o tom měl informovat. V případě jakýchkoli dotazů se na nás prosím neváhejte obrátit, náš tým je Vám vždy k dispozici.

Posted 6 months ago

“Alles gut war das immer”

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Posted 6 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 6 months ago

Freightlink is rated 4.8 based on 2,621 reviews