Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,640 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to say first class set up in ten minuets booked and confirmed reservation on ferry within ten minuets also book 3 more return sailings an hour later same no problem Paddy Donovan Vantrans Dublin Ltd”

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Posted 6 years ago

“I booked for departure from Rostok at 6 and 8 and I was told that the reservation was unconfirmed. I was only repaid euro 188.54 instead of two for a total of 377.08”

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Posted 6 years ago

The booking was made at 03.00 and unfortunately our customer service team were unable to manually confirm the booking with the ferry operator. Also, we were not notified by the customer that a second booking made had not been used therefore the refund was not processed at that time.

Posted 6 years ago

“Very helpful Nothing too much trouble”

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Posted 6 years ago

“very Fine.”

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Posted 6 years ago

“I always feel like a valued customer. The staff are always trying to help. You are a name and not a number.”

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Posted 6 years ago

“Fabulous as always, I have the app and it is ideal and very user friendly. On the rare occasion I need to speak to anyone to change a booking then they can't do enough for you. Can't recommend Freightlink highly enough!”

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Posted 6 years ago

“Very helpful thank you”

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Posted 6 years ago

“Even though there was a computer glitch, it was soon resolved and although we could not get an overnight passage for our return trip it is no great drama . The booking staff are very helpful and friendly. I would not hesitate to recommend Sea truck to anyone. David D. Lancaster”

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Posted 6 years ago

“totul este ok ,va multumesc”

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Posted 6 years ago

“What should be a simple process, kept simple and pain free.”

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Posted 6 years ago

“Good company, I recommend Yanislav”

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Posted 6 years ago

“Great service,”

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Posted 6 years ago

“used you twice both occasions did not get on ferry better going through ferry operators”

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Posted 6 years ago

Unfortunately due to technical issues with the Irish Ferries Ulysses ferry some sailings were cancelled and therefore other sailings were busier than usual. Although we tried to find the customer alternatives with a similar sailing time, the other ferry operators and routes were also busy. As a booking agent, this situation was out of our control.

Posted 6 years ago

“For the first time we made a reserve a ferry for heavy truck. We are fascinated by the professionalism and support of Mr. Yanislav Ivanov. In the future, we will use the services of FREIGHTLINK SOLUTIONS LTD”

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Posted 6 years ago

“The staff were really helpfull and was pleasure to speak with them 1st class”

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Posted 6 years ago

“The actually booking service appeared easy enough to use. As I was doing a round trip - visiting friends in Carrickfergus and Co. Donegal then heading down to tour the Co Kerry & Co Cork coastline - I booked my outward journey Heysham to Warrenpoint and homeward Dublin to Heysham. As I wasn't certain that the site might 'allow' this sort of pick & mix, I did two seperate bookings / payments; on the second payment my credit card supplier viewed this as a possible fraudulent transaction and blocked my card. I had to go through the rigmarole of getting my card unblocked. NOT SEATRUCK'S FAULT. What is the process for booking out and return on two seperate routes?”

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Posted 6 years ago

“Malonu buvo uzsakineti plbilieta is sitos imones, buten is operatoriaus Dzintri. Savo darba atliko puikiai. Maloniai bendrauja su klientais ir labai daug padejo mums surasti tinkama bilieta paromui. Didelis aciu.”

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Posted 6 years ago

“excellent service, very helpful staff”

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Posted 6 years ago

“Quick feedback!”

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Posted 6 years ago

“Simple, transparent, on- line booking system at a great price. We have used this ferry service previously to travel to visit our student daughters in north of England. No complaints whatsoever.”

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Posted 6 years ago

Freightlink is rated 4.8 based on 2,640 reviews