Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,590 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,590 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Di un 5 stelle a Bogdan Niculcea.. ha saputo risolvere il mio problema di prenotazione facendomi sentire rassicurato . Io prenoto circa 4 traghetti al mese … bravissimo..👏👏👏”

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Posted 7 months ago

Salve, grazie mille per la recensione!

Posted 7 months ago

“FOARTE BINE”

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Posted 7 months ago

Vă mulțumim pentru recenzia dvs., ne bucurăm să aflăm că experiența dvs. cu Freightlink a fost una pozitivă!

Posted 7 months ago

“Perfect service”

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Posted 7 months ago

Hello, and thank you for your review! We're thrilled to hear that your booking experience with us was positive.

Posted 7 months ago

“Very helpful member of staff. Looking forward to dealing with her in the future!”

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Posted 7 months ago

Hi George, thank you for your review. We're happy to hear that our team member was able to help and made your booking hassle- free!

Posted 7 months ago

“Romanian Team have a very poor communication , very unprofessional...drop trailer today -Sailing in 2 days”

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Posted 7 months ago

We're very sorry to hear that your recent sailing was cancelled. Please keep in mind that open tickets require check-in for confirmed sailing times. Our customer service team have in contact with you by email and phone to assist you with your queries. Unfortunately, the cancellation of your sailing was due to unforeseen technical issues with the ferry, which are out of our control. Ferry operators prioritize the safety of our passengers and crew, and these technical issues necessitated the cancellation, and rescheduling your trip for a later sailing.

Posted 7 months ago

“Very happy great service highly recommend”

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Posted 7 months ago

Hello, and thank you for your review. We're thrilled to hear that our customer service team was able to help with your booking!

Posted 7 months ago

“Excellent service”

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Posted 7 months ago

Hello Vasil, thank you so much for your review! We're thrilled to hear that our team of experts were able to answer your questions and help with your booking.

Posted 7 months ago

“Customer service seem excellent and helpful”

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Posted 7 months ago

Hello, and thank you for sharing your review. We're thrilled to hear that our team of experts were able to help and made your booking experience with us simple and hassle free!

Posted 7 months ago

“Polecam, szybka i fachowa obsługa.”

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Posted 7 months ago

Dziękujemy serdecznie za wystawienie opinii- cieszymy się, że nasz zespół ekspertow był w stanie pomoc w szybkiej i sprawnej rezerwacji!

Posted 7 months ago

“Професионалисти както винаги”

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Posted 7 months ago

Здравейте, благодарим Ви за отзива.

Posted 7 months ago

“Хорошая компания быстро и качественно делает свою работу.”

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Posted 7 months ago

Здравствуйте, и спасибо за ваш отзыв! Мы рады слышать, что наша команда экспертов помогла сделать ваш опыт бронирования с нами простым и беззаботным.

Posted 7 months ago

“As usual a great team and manager Joe. Nothings ever to much trouble for the guys and gals. Thank you freightlink”

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Posted 7 months ago

Hi Alan, and thank you for your review. We're thrilled to hear that our team experts is always able to help with any queries you have- we'll make sure to let them know about your comments right away!

Posted 7 months ago

“service support is amazing and quick to respond.”

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Posted 7 months ago

Hello, and thank you for your review. We're happy to hear that your booking experience with us was a positive one!

Posted 7 months ago

“Great Site to Book Ferries”

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Posted 8 months ago

Hi Fred! Thank you for your review. We're happy to hear that you found our booking tool easy to use!

Posted 8 months ago

“good service !”

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Posted 8 months ago

Hi Martine, thank you for your review! We're happy to hear that your booking process with us was hassle-free, and we're looking forward to working with you in the future.

Posted 8 months ago

“Very good .....”

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Posted 8 months ago

Hello, and thank you for your review! We're happy to hear that your experience with us was a positive one. All the best!

Posted 8 months ago

“Thanks you did good job son I will have other booking with you”

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Posted 8 months ago

Hi Rashad, thank you for your review! We're happy to hear that your booking went smoothly with us, and we're looking forward to be working with you in the future. All the best!

Posted 8 months ago

“I have to say, you guys where great. This was my first booking with you and it was fairly straight forward. That is until my driver got to port when P&O said that we didnt have a booking and they where really unhelpful. After a quick call to yourselves, your agent rang my driver, spoke with agent at the port and sorted it all out, my driver got on the ferry and continued his journey. Unbelievable customer service from your agent who went over and above to do her job and eleviate my stress levels. THANK YOU!!!”

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Posted 8 months ago

Hello Gareth, thank you so much for your review. We're happy to hear that our team helped make the journey less stressful, and will make sure to pass on your feedback to the relevant agent right away!

Posted 8 months ago

“Amazing service! I booked the wrong way and called at 8pm and the team were able to change the booking with no hassle. This is our second trip but we will be doing many more with Freightlink!!”

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Posted 8 months ago

Hello, and thank you for your review. We're happy to hear that our team of experts was able to quickly help with your booking, and are looking forward to working with you in the future!

Posted 8 months ago

“Customer service is great. Very helpful and easy to followed. Thanks”

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Posted 8 months ago

Hi Claude, thank you for your review! We're pleased to hear that our team of experts was helpful and made your booking experience hassle-free. All the best!

Posted 8 months ago

Freightlink is rated 4.8 based on 2,590 reviews