Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,593 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service very easy to use”

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Posted 4 years ago

Thanks for your feedback.

Posted 4 years ago

“Wszystko przebiegło bezproblemowo. Można liczyc na wsparcie na każdym etapie przebiegu przeprawy. Polecam”

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Posted 4 years ago

Dziękuję Marceli.

Posted 4 years ago

“I am disappointed that the van is still on a waiting list as my cousin is in desperate need of it. I am very happy with the people on the phone as they are very helpful and understanding”

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Posted 4 years ago

Hi Paul, sorry to hear about the delay you encountered when booking your van. Unfortunately due to the current situation it is much more difficult to get a confirmed space for certain vehicles. We have now been informed that your booking has been confirmed and one our customer service team has been in touch. We will certainly pass on your kind comments to them.

Posted 4 years ago

“ohne Probleme geklappt”

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Posted 4 years ago

Vielen Dank für Ihr Feedback.

Posted 4 years ago

“Good condition”

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Posted 4 years ago

Thank you for your feedback.

Posted 4 years ago

“Trato escepcional , y rápida solución de problemas. Formalice mal la reserva, (herror mio), al momento me llamaron y como yo no hablo ingles hicieron lo posible para solucionar el problema. Muchas gracias por su paciencia y amabilidad. Un placer trabajar con ustedes.”

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Posted 4 years ago

Gracias por sus amables palabras. Ten un buen fin de semana.

Posted 4 years ago

“Hello, the cooperation (by email or by phone) with your company is very good :) Best regards, Petr Janik EOP HOKA s.r.o.”

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Posted 4 years ago

Thank you Petr. Have a nice weekend.

Posted 4 years ago

“rezerwacje szybkie i bez problemu, super, brawo pracownicy Freightlink”

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Posted 4 years ago

Dziękuję Dariusz. Bądź bezpieczny.

Posted 4 years ago

“Very good. Thank you”

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Posted 4 years ago

Thank you for your feedback.

Posted 4 years ago

“Servicio muy correcto y con soluciones rapidas y efectivas . Muy contento con su servicio Gracias.”

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Posted 4 years ago

¡Muchas gracias!

Posted 4 years ago

“We have been using Freightlink for two months now and the service from Becky and her team has been excellent - feedback from our drivers has also been excellent. The booking process is fast and efficient and any time there's been a mistake with the bookings (on our part) the customer service team has been easy to contact and they have resolved/amended our bookings literally within seconds.”

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Posted 4 years ago

It's great to hear that you and your drivers receive an excellent level of service from Becky. She certainly works hard to make the booking process super easy. Thanks for your feedback.

Posted 4 years ago

“You are very quick.”

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Posted 4 years ago

Thank you. Have a nice evening.

Posted 4 years ago

“We work perfectly with you.”

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Posted 4 years ago

Thank you very much for your feedback. Have a nice day.

Posted 4 years ago

“Super fast”

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Posted 4 years ago

Thank you for your feedback.

Posted 4 years ago

“Always Quick to help if there's a problem”

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Posted 4 years ago

Thank you for your kind comment James. Happy to help.

Posted 4 years ago

“Very professional guy /Mircea Munteanu”

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Posted 4 years ago

Thank you for your feedback.

Posted 4 years ago

“Polecam wszystkim gorąco”

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Posted 4 years ago

Dziękujemy za twoją opinię.

Posted 4 years ago

“We lways complain when we do not get the support from a supplier,but we never way thank you. After being sent from one sales agent to another. I finally received a call from Becky Demaine. This lady took all the stress away in seconds. Working alone from home during these stressfull times is hard, but to receive this type of support from Freightlink is indeed. Delivery beyond expectation. This lady is a credit to your team”

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Posted 4 years ago

What a fantastic review. Thank you so much. Becky works so hard to solve her customer's problems. We will certainly pass your message on for her to see.

Posted 4 years ago

“Buchungen wurden schnell bearbeitet und bestätigt.”

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Posted 4 years ago

Vielen Dank für dein Feedback.

Posted 4 years ago

“I use freightlink every time i need a ferry always there if there's any problems great service.”

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Posted 4 years ago

Thanks David. Our team works really hard to solve any requirements our customers have. Have a great day.

Posted 4 years ago

Freightlink is rated 4.8 based on 2,593 reviews