Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,592 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whenever we have a request, Umar Rama helps us without hesitation. Our problems are solved very quickly and efficiently by Mr. Rama. He is also very friendly when dealing with customers. Thank you from Transfood”

Helpful Report

Posted 1 year ago

Thanks for the great review! It is brilliant to hear that you have had a good experience with us. We will pass your comments on to Umar and the team. We look forward to doing business with you in the future

Posted 1 year ago

“Danke für das nette Gespräch und Auskunft vor Herr Rama. So eine Kundenbetreuung wünscht man sich öfter.”

Helpful Report

Posted 1 year ago

Vielen Dank für Ihre Bewertung !Wir freuen uns, zu hören, dass unser Service hilfreich und zufriedenstellend für Sie war.

Posted 1 year ago

“I can't recommend Freightlink enough, we travel to Ireland regularly and they couldn't be more helpful. Sadie sorted out an issue for me this morning, that could have been potentially very problematic, and she did it quickly, efficiently and with kindness and understanding. I am very grateful!”

Helpful Report

Posted 1 year ago

Hi Jenni, thank you for taking the time to leave us such a detailed review! We are thrilled that you have had a good experience with us & we will pass your lovely comments on to Sadie and the team. Have a great day

Posted 1 year ago

“Der Deutsche Account Manager Herr Rama, hat mir wirklich sehr weitergeholfen. Er hat sich zeit genommen und sich um meine Fragen gekümmert. Aus diesen Grund liebe ich es über Freightlink zu buchen, ich habe einen deutschen Ansprechpartner, der auch noch nett und hilfsbereit ist. Danke!”

Helpful Report

Posted 1 year ago

Vielen Dank für Ihre Bewertung ! Wir freuen uns jedesmal, einen Kunden der so freundlich und nett ist wie Sie Herr Özata begrüßen zu dürfen.

Posted 1 year ago

“Herr Umar Rama, ist ein sehr hilfreicher Mitarbeiter von Freightlink. Er hilft mir immer in schwierigen Buchungen und ist immer telefonisch erreichbar. Sollte man Herrn Rama nicht erreichen, erfolgt immer ein Rückruf.”

Helpful Report

Posted 1 year ago

Vielen Dank für Ihre Bewertung !Wir freuen uns, zu hören, dass unser Service hilfreich und zufriedenstellend für Sie war.

Posted 1 year ago

“First time I have used this service for heysham to Warren point...service was very easy to understand and I will be using a lot more...many thanks to your staff and sites.”

Helpful Report

Posted 1 year ago

Hi John, thank you for taking the time to leave us a review. It's great to hear that you are enjoying our service! We look forward to continuing to support you in the future. Have a fantastic day

Posted 1 year ago

“Für die gute Auskunft und das äußerst nette Gepräch bedanke ich mich herzlichst mit freundlichem Gruß Hinteregger.”

Helpful Report

Posted 1 year ago

Vielen Dank für Ihre Bewertung !Wir freuen uns, zu hören, dass unser Service hilfreich und zufriedenstellend für Sie war.

Posted 1 year ago

“Vielen Dank Herr Rama für die Betreuung, Beratung und abschließende Buchung!”

Helpful Report

Posted 1 year ago

Vielen Dank für Ihre Bewertung !Wir freuen uns, zu hören, dass unser Service hilfreich und zufriedenstellend für Sie war.

Posted 1 year ago

“Always extremely helpful and human! Get through on the phone easily!”

Helpful Report

Posted 1 year ago

Hi Gilli, thanks for leaving us a review! We really appreciate your feedback. Our team are always happy to help - have a great day!

Posted 1 year ago

“Experience was good everything was quick and easy to book fare. But price is to high when booked ticket I finded about 50€ cheaper fares from another provider.”

Helpful Report

Posted 1 year ago

Thank you for your review, Michal. We appreciate you taking the time to provide us with your feedback. We apologise that the ticket you purchased was more expensive than other providers, however we are glad to hear that the booking process was quick and easy.

Posted 1 year ago

“Been using Freightlink for a number of years. Always extremely helpful, courteous and knowledgeable. Big thanks to Patrick Stefanescu for getting us out of a deep hole today.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star review. It's great to hear that you've been using us for a number of years, and that our team was able to help you out of a difficult situation. We really appreciate your loyalty as a customer. Your kind words about Patrick are very much appreciated as well. Thank you!

Posted 1 year ago

“Very good service and support even on a weekend and in the middle of the night. Thank you !”

Helpful Report

Posted 1 year ago

Thank you very much, Sebastian. We really appreciate it! It's our pleasure to provide you with help even on weekends and in the middle of the night. Again, thank you.

Posted 1 year ago

“Alles bestens auch mit der Umbuchung. Sehr schnell reagiert und auch alle Fragen genau beantwortet”

Helpful Report

Posted 1 year ago

Vielen Dank, Ralf, für Ihre gleichwertige Bewertung von Freightlink. Wir schätzen es wirklich, dass Sie sagen, dass "alles bestens auch mit der Umbuchung. Sehr schnell reagiert und auch alle Fragen genau beantwortet" ist. Wir freuen uns, zu hören, dass unser Service hilfreich und zufriedenstellend für Sie war.

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave your feedback. We are pleased to hear that you had a positive experience when dealing with us and are delighted to know that we were able to fulfil your needs. How would we make it a five star experience?

Posted 1 year ago

“I have been using their ferry booking service for almost 2 years. The team is always helpful and kind and always finds the right solution”

Helpful Report

Posted 1 year ago

Thank you so much Annalisa for your amazing 5 star review. It's great to have you as a customer and we are delighted to hear that you find our team helpful and kind. Thank you for your continued business.

Posted 1 year ago

Author didn't leave any comments.

Helpful Report

Posted 1 year ago

Thank you so much, Andrean, for your generous 5 star rating of Freightlink! We are so pleased that you had a positive experience with us and appreciate your kind words.

Posted 1 year ago

“Yanislav Ivanov - an incredible agent. 24-7 is available. Excellent communication and instant feedback.Yanislav Ivanov is extremely competent and a great professionalist.”

Helpful Report

Posted 1 year ago

Thank you for your review. Great to hear you had a fantastic experience with us and our team. We'll pass it on to Yanislav.

Posted 1 year ago

“Nagyon segítőkész csapat. Csak ajánlani tudom.”

Helpful Report

Posted 1 year ago

Nagyon szépen köszönjük.

Posted 1 year ago

“Very good!!”

Helpful Report

Posted 1 year ago

It's great to hear that we have a service that works for you. Thank you for leaving us a review!

Posted 1 year ago

“This was my first Ferry Booking experience. Milan the advisor was very patient, and help me through the booking process step by step. Will use them again.”

Helpful Report

Posted 1 year ago

Hi Paul, thanks for your review! It's fantastic to hear that your first ferry booking experience went smoothly. Our experts are always on hand to support you through the process. Have a great day!

Posted 1 year ago

Freightlink is rated 4.8 based on 2,592 reviews