Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so sad because of János Simon. He was the best employee in Freightlink......”

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Posted 7 years ago

“I very satisfied cooperate with Your company . Many Times help me with booking sea-ferry”

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Posted 7 years ago

“very easy to do booking and very helpfull employees”

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Posted 7 years ago

“We found out that booking with Visacard from the Netherlands on your Android app doesn't work for some reason. Thats bad, it took a lot of time and effort to find that out. Because of your nice lady at the helpdesk, Ramona, you still get 4 stars. She is absolutely very helpful, friendly and nice! If this was a review for Ramona I would give 10 out of 5 stars, definitely! 😊”

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Posted 7 years ago

“Hello, I made a booking by phone after trying without success on line due to the process being stopped after I had selected the sailing I wanted. However the phone booking was conducted very efficiently and to my satisfaction. Eric.”

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Posted 7 years ago

“Quick response”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“if it were cheaper”

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Posted 7 years ago

“comforteible , on time , good”

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Posted 7 years ago

“"good, fast, every time "”

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Posted 7 years ago

“no problem making a booking.all went smooth.”

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Posted 7 years ago

“Very good ferry booking company. Our contact person Janos Simon Sales and Marketing executive does his job very well. Unfortunatelly Freightlink is not an all ferry routes the cheapest agency, so we cant make with Freightlink all of our bookings.”

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Posted 7 years ago

“Very user friendly and allowed me to book with confidence. The app however didn't work to make my booking at a crucial time. Had to book via net”

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Posted 7 years ago

Sorry to hear you had a problem with the app. Our App team will look into this.

Posted 7 years ago

“Generally a good experience but a couple of points.i nearly got left behind no one told me to get on the ship.lucky i noticed truckers getting on.and youve put the prices up so not as competive anymore.”

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Posted 7 years ago

“Nice app, easy to navigate. Good prices.”

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Posted 7 years ago

“VERY EASY TO BOOK OUR JOURNEY”

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Posted 7 years ago

“I found them very helpful when I contacted them by phone.”

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Posted 7 years ago

“Straightforward and easy to use”

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Posted 7 years ago

“ALL I HAVE DONE SO FAR IS TO BOOK A RETURN TRIP ON SEATRUCK. SO FAR SO GOOD.”