Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,621 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,621 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team at Freightlink are always so very helpful. It is very handy for a reactionary business like ours to be able to call on and book ferries and tunnel crossing on the day. Very helpful and recommended.”

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Posted 5 months ago

Hello Neil, thank you so much for your review! We're thrilled to hear that our team is always able to provide the help you need.

Posted 4 months ago

“Everything was ok”

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Posted 5 months ago

Hello Patricia, thank you for your review! We're glad to hear that your experience with us was a positive one.

Posted 5 months ago

“very helpful service desk”

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Posted 5 months ago

Hello there, thank you for your review! We're glad to hear that our customer service was able to help with your enquiries.

Posted 5 months ago

“I’ve never used freightlink before but after a phone call and was talked thru the stages by very helpful staff it was a easy process. Highly recommended”

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Posted 5 months ago

Hello Ken, thank you very much for your review, we're thrilled to hear that our experts helped make the booking process quick and easy!

Posted 5 months ago

“User friendly. All good.”

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Posted 5 months ago

Hi Radoslav, thank you so much for your review. We're happy to hear that you find our Booking Tool easy to use!

Posted 5 months ago

“The team at Freightlink are always so helpful and a real pleaseure to deal with.”

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Posted 5 months ago

Hi Sally, thank you so much for your review!

Posted 5 months ago

“This is an absolutely excellent service.”

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Posted 5 months ago

Hi Peter, thank you so much for your review! We're thrilled to hear that your experience with us is a positive one!

Posted 5 months ago

“Współpraca jest na najwyższym poziomie”

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Posted 5 months ago

Serdecznie dziękujemy za wystawienie opinii!

Posted 5 months ago

“Péter Klacsmani egy nagyon korrekt kedves és segítőkész kapcsolattartó”

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Posted 5 months ago

Kedves Névtelen,KöszöKöszönjük Önnek a Magas 5 csillagos értékelést, amit Freightlinkről adott. Nagyon örülünk, hogy elégedett volt szolgáltatásunkkal. Péter Klacsmani egy nagyon korrekt, kedves és segítőkész kapcsolattartónk, aki mindig készen áll arra, hogy segítsen Önnek a szállítmányokkal kapcsolatos kérdésekben. Nagyon büszkék vagyunk az ő hozzájárulására a Freightlink csapatában. Nagyon köszönjük, hogy választott minket. Reméljük, hogy a jövőben is számíthatunk a bizalmára.njük Önnek a Magas 5 csillagos értékelést, amit Freightlinkről adott. Nagyon örülünk, hogy elégedett volt szolgáltatásunkkal. Péter Klacsmani egy nagyon korrekt, kedves és segítőkész kapcsolattartónk, aki mindig készen áll arra, hogy segítsen Önnek a szállítmányokkal kapcsolatos kérdésekben. Nagyon büszkék vagyunk az ő hozzájárulására a Freightlink csapatában. Nagyon köszönjük, hogy választott minket. Reméljük, hogy a jövőben is számíthatunk a bizalmára. Üdvözlettel, Freightlink Csapata

Posted 5 months ago

“Excellent services.”

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Posted 5 months ago

Thanks for your review. Glad we could help. We look forward to helping you again soon.

Posted 5 months ago

“Joanne was very helpful with bookings, easy going and friendly, great service l, I would recommend to anyone travelling commercially to call Joanne at Freightlink”

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Posted 5 months ago

Thanks for your lovely feedback, Iain. Joanne is a fantastic member of our team so it's great to see her praised like this. Have a great day!

Posted 5 months ago

“We found all the staff we spoke to very friendly, knowledagble and helpful, especially Adam Burt - In helping us to ensure our precious cargo of 36 Generators made their way to the humanitarian aid effort in Ukraine. At one point we had to change the registration details on our vehicle and freightlink ensured this was done without trouble, the portpass team were also really helpful in ensuring the journey could go ahead, Adam also managed to change our booked journeys for us as our plans were adapted, so a big thank you to hima nd the rest of the team, would happily reccomend Freightlink to others and will be using again on our next trip”

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Posted 5 months ago

Hello there, thank you so much for your review! We're thrilled to hear that our team of experts helped make your travel hassle-free. We'll make sure that Adam is aware of your great feedback, and we're looking forward to be working with you in the future!

Posted 5 months ago

“Perfect, as usual.”

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Posted 5 months ago

Hello Svetla, thank you so much for your review! We're glad to hear that your experience with us is positive!

Posted 5 months ago

“I find the customer service team at Freightlink are always very polite and helpful, they respond to requests in a very timely manner and help wherever they can.”

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Posted 5 months ago

Hello there, thank you so much for your review! We're thrilled to hear that our team of experts are always able to help make your booking experience easy and hassle-free.

Posted 5 months ago

“ÜDVÖZLETEM ! Szeretnék gratulálni a csapathoz ! Nagyon jó kommunikáció és ügyintézés ! Maximális tisztelet Péter Klamancsányinak a korrekt és lelkiismeretes hozzá állásért a munkájához ! Üdvözlettel : Szabó András LOG-EX CARGO KFT.”

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Posted 5 months ago

Nagyon köszönöm kedves és pozitív visszajelzésed! Örömmel halljuk, hogy magas szinvonalú szolgáltatásban részesültél csapatunktól. Sokat jelent számunkra elismered, főleg Klamancsányi Péter elhivatottsága és korrekt hozzáállása. Biztosan továbbítjuk neki dicsérő véleményed. Várjuk, hogy továbbra is kiváló szolgáltatást nyújtsunk igényeidnek megfelelve! Ha bármi másban is segíthetünk, kérlek keressen bizalommal minket!

Posted 5 months ago

“Nach kleinen Anfangsschwierigkeiten hat alles besten geklappt. Alexandra hat sehr gut deutsch gesprochen und mir weiter geholfen. Beim nächsten mal werde ich sicher wieder anfragen. Vielen Dank”

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Posted 5 months ago

Hallo Herr Fenk , Es freut uns zu hören, dass unsere Kollegin Alexandra Ihnen bei Ihrer Buchung und dem Preis geholfen hat. Bei zukünftigen Anfragen, kontaktieren Sie sie bitte, sie würde Ihnen gerne helfen.

Posted 5 months ago

“An excellent service from Freighlink with a seamless journey. Adam Burt from Freightlink called me immediatley after booking to help me out with any questions i might have. He was super helpful and provided a first class service. Many thanks.”

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Posted 5 months ago

Hello there, thank you for your review! We're thrilled to hear that your experience with us was a positive one, and that our expert has made your booking stress-free. We'll make sure to let Adam know about your feedback right away!

Posted 5 months ago

“I booked a ferry for a van with some goods. Their feedback is quick and clear. I will ask them again in the future also for customs procedures in the UK”

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Posted 5 months ago

Hi, we'll be more than happy to help you with your van bookings and customs requirements in the future. It's what we do. Thank you very much. Have a great day.

Posted 5 months ago

“Spoke to Denisa with a few questions with regards to an upcoming trip and she was absolutely fantastic, knowledgeable, professional and extremely helpful with a speedy response. A real Asset. Thankyou! We are very impressed with you.”

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Posted 5 months ago

Thank you for your very kind review. We will certainly pass on your comments to Denisa. We are glad to hear she could help with your requirements.

Posted 5 months ago

“I've dealt with Pavel on a couple of occasions recently and he is quite simply BRILLIANT !!! He's knowledgable, patient and super efficent. Many thanks for a 1st class service!”

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Posted 5 months ago

Thank you for your kind comments, Adam. We will certainly pass them on to Pawel. We look forward to helping you again soon.

Posted 5 months ago

Freightlink is rated 4.8 based on 2,621 reviews