Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goede service!”

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Posted 6 years ago

Thank you very much.

Posted 5 years ago

“So easy to use the services & having messages to say shipped is a great piece of mind as this can be forwarded to customers. Great communication & fantastic service.”

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Posted 6 years ago

Good to hear that our emails help with keeping your customers informed. Thank you.

Posted 6 years ago

“Have used freightlink before. The booking process is so quick and simple to use. Would definately recommend.”

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Posted 6 years ago

Thanks for your kind comments. Much appreciated.

Posted 6 years ago

“Great service!”

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Posted 6 years ago

Hi Bojan, we are glad you are pleased with our service.

Posted 6 years ago

“Clear and simple website - very refreshing not to be bombarded with offers for extra 'travel essentials'.”

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Posted 6 years ago

Hi Michael, thank you for your positive review. We're glad you found our website so clear and simple to use.

Posted 6 years ago

“Really simple easy to use service, gives you the widest set of options for your travel with the keenest prices. Highly recommended way to book your crossings.”

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Posted 6 years ago

Hi Ian, thank you for your positive review, we're glad to hear you found our service so easy to use and that you are satisfied with our offering and competitive prices. We look forward to helping with any of your freight ferry needs in the future.

Posted 6 years ago

“Well I haven't actually travelled on the ferry yet so I can't rate the experience but the booking procedure was very easy and straightforward and I am really looking forward 2 an alternative 2 P&O Ferries Who were not that great I will be making the crossing fairly regularly and wondered if as a frequent passenger I would be allowed any kind of discount thanks for your attention . Michael McNamara”

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Posted 6 years ago

Hi Michael, thank you for your review. We're glad to hear you found our booking procedure easy and straightforward and pleased you've found a solution you're happy with.

Posted 6 years ago

“Very easy web site to use”

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Posted 6 years ago

Hi Eamon, thank you for your review, we're glad you found our website so easy to use

Posted 6 years ago

“This was a first, never tried a freight only ferry. Booking was surprisingly easy although when ringing the Liverpool office (found online) we found that we needed to contact a Preston number to make a booking. Why not the Preston number to start with? However after this initial gripe booking was easy and everything explained clearly.”

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Posted 6 years ago

Apologies for the confusion. Our customer service team are located in Preston and the port should have transferred you directly.

Posted 6 years ago

“I had a lot of questions and got a lot of answers, really helpful chap sorting my booking out.”

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Posted 6 years ago

Hi Francis, we're so glad that you got all the answers you needed, our customer service and sales team are always here to help with even the smallest issue you may have, we look forward to hearing from you again soon!

Posted 6 years ago

“wir sind eine Österreichische Umzugsfirma ein besonderes Danke an die liebe Frau Ramona Sie war so nett und hat uns einfach toll beraten und geholfen unseren Mitarbeiter zu Richtigen Fähre zu bringen, Danke für die tolle Beratung ;-), einfach Spitze (Ihr Transport West Team)”

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Posted 6 years ago

Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie mit unserem Service zufrieden gewesen sind und freuen uns auf die weitere Zusammenarbeit mit Ihnen.

Posted 6 years ago

“Very quick and easy booking inline .no problems.”

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Posted 6 years ago

Hi Allen, thank you for your review. We're glad you had such a quick and easy experience with our online booking process, we look forward to offering you the same service in the future

Posted 6 years ago

“Atentie!!! Trimit somatii de plata chiar daca plata a fost efectuata cu cardul in timpul rezervarii :(”

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Posted 6 years ago

“Excellent staff very good booking service”

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Posted 6 years ago

Thank you for the review Simon, our staff try their hardest to provide an excellent service so we are glad to hear you enjoyed this with us. We look forward to helping with your ferry freight needs in the future.

Posted 6 years ago

“Easy and quick, I like it”

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Posted 6 years ago

Thank you for the review Sebastian. We're glad you found us so easy and quick and look forward to seeing you again in the future

Posted 6 years ago

“Good helpful.”

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Posted 6 years ago

Thank you.

Posted 5 years ago

“Efficient. Website easy to use. People delightful and helpful.”

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Posted 6 years ago

Hi Vivien, thank you for your review! we're so glad to hear you found our process so efficient and our people so delightful, we hope you have a good journey and look forward to seeing you again in the future!

Posted 6 years ago

“Thx”

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Posted 6 years ago

You are very welcome.

Posted 5 years ago

“Online payment system failed, same card worked with phone call and human at the call center.”

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Posted 6 years ago

Unfortunately the first transaction was declined by the acquiring bank. The later transaction (of a different amount) was authorised. This is beyond our control.

Posted 6 years ago

“Easy to book both parties at the same time. We are really looking forward to our trip.”

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Posted 6 years ago

Thank you for the feedback! We're really glad you found it so easy to book multiple parties and we wish you the best of luck on your upcoming trip!

Posted 6 years ago

Freightlink is rated 4.8 based on 2,665 reviews