Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are very helpful and friendly. Thank you Anna and Paul for your cooperation.”

Helpful Report

Posted 5 years ago

Hi Hassan, thank you for your review. We are glad to hear you found our team to be helpful and friendly and will be sure to pass on your kind comments to Anna and Paul. We look forward to seeing you again soon.

Posted 5 years ago

“I changed the car registration number - it was quick and easy. thank you very much for help”

Helpful Report

Posted 5 years ago

Hi Katarzyna, thank you for your review. We are glad to hear that we were able to get your car registration number changed with as little fuss as possible and we look forward to seeing you again soon.

Posted 5 years ago

“I am happy with the Freightlink. They did the best to make my job easier. :)”

Helpful Report

Posted 5 years ago

Hi Laszlo, thank you for the review. We are glad to hear you're happy with our service and we could make your job easier. We look forward to seeing you again soon!

Posted 5 years ago

“Easy to book and a great price”

Helpful Report

Posted 5 years ago

Hi Jane, thank you for your review. We are glad to hear you were able to easily book and found our prices to be competitive. We look forward to seeing you again soon.

Posted 5 years ago

“very professional company precise and punctual, for what concerns my experience number one in booking ferries I recommend it to everyone.”

Helpful Report

Posted 5 years ago

Hi Augusto, thank you for your review. We are glad to hear you found us to be professional and able to help with everything you needed and are happy you would recommend us. We look forward to seeing you again soon.

Posted 5 years ago

“Becky was really helpful with all my questions and was very impressed with her answers definitely a great company and easy to deal with”

Helpful Report

Posted 5 years ago

Hi Stephen, thank you for your review. We are glad to hear we were able to help you with all your freight needs and could answer any questions you had, we will be sure to pass on your kind comments to Becky and look forward to seeing you again soon.

Posted 5 years ago

“Sehr geehrtes Freightlink-Team, viele Dank für Ihre professionelle Durchführung der Buchungen für Calais-Dover und Dover-Calais. Es verlief alles problemlos mit der DFDS-Fährgesellschaft. Falls ich wieder eine Fähre benötige werde ich sicher wieder bei Ihnen buchen. Besonders bedanken möchte ich mich bei Herrn David Hladky für seine schriftlichen und telefonischen Hilfeleistungen. Mit freundlichen Grüßen Sebastian Hartl”

Helpful Report

Posted 5 years ago

Vielen Dank für Ihre freundlichen Kommentare Sebastian.

Posted 5 years ago

“Excellent customer service as always !!!!”

Helpful Report

Posted 5 years ago

Thanks for your continued support, Alan. Much appreciated.

Posted 5 years ago

“Excellent helpful company with great staff especially Rebecca Demaine she couldn’t do enuf to answer all questions and get things sorted for me. Now it’s as simple as a phone call and the crossing is booked. Highly recommend 👍”

Helpful Report

Posted 5 years ago

Hi Luke, thank you for your review. We are glad to hear we could be a great help and answer any questions you have around your booking. We will be sure to pass on your kind comments to Rebecca and look forward to seeing you again soon!

Posted 5 years ago

“Had to make some amendments to our bookings and all carried as requested”

Helpful Report

Posted 5 years ago

Hi Peter, thank you for your review. We are glad to hear we could help you with amendments that you had to make and we look forward to seeing you again soon.

Posted 5 years ago

“Perfect communication .”

Helpful Report

Posted 5 years ago

Thank you Adrian. Have a nice evening.

Posted 5 years ago

“Nagyon szuper volt minden , ezután csak velük fogok utazni.”

Helpful Report

Posted 5 years ago

Köszönöm.

Posted 5 years ago

Nagyon köszönöm kedves megjegyzéseidet, Divinyi.

Posted 5 years ago

“jestem bardzo zadowolony z obsługi”

Helpful Report

Posted 5 years ago

Dziękuję Adam.

Posted 5 years ago

“With my opinion you are CHAMPION”

Helpful Report

Posted 5 years ago

Hi Krzysztof, thank you! That is very flattering and we look forward to helping in any way we can in the future.

Posted 5 years ago

“Extremely helpfull good price”

Helpful Report

Posted 5 years ago

Hi Joyce, thank you for your review. We are glad we could be helpful and give you good value for money and we look forward to seeing you again soon.

Posted 5 years ago

“We are very happy to workind with Yanislav Ivanov. Very polite and friendly person!! reccomed”

Helpful Report

Posted 5 years ago

Thank you for your kind comments. We will certainly pass them on to Yanislav.

Posted 5 years ago

“No communication possible, no answers, undeliverable email in response to sender. Creditcard charged despite cancellation.”

Helpful Report

Posted 5 years ago

Sorry to hear you experienced issues contacting us and that your sailing was cancelled. Unfortunately we do not have additional information regarding the cancellation from the ferry operator at this time. A refund has now been processed for you. Sincere apologies for any inconvenience caused.

Posted 5 years ago

“Rebecca my account manager made it a fantastic experience and l would highly recommend this lady as a problem solver. Keep trucking.”

Helpful Report

Posted 5 years ago

Hi Steven, thank you for your review. We are glad to hear that we could give you a good experience with us and that we were able to solve your problems, we will be sure to pass on your kind comments to Rebecca. We look forward to seeing you again soon, keep trucking!

Posted 5 years ago

“I made a mistake with the booking and u sorted it out straight away very impressed”

Helpful Report

Posted 5 years ago

Hi Karl, thank you for your review. We are glad to hear we could fix any issues with your booking and look forward to seeing you again soon.

Posted 5 years ago

“Very good service: Excellent customer help and impatience. high work efficienc”

Helpful Report

Posted 5 years ago

That's great. Thank you very much Rui.

Posted 5 years ago

Freightlink is rated 4.8 based on 2,665 reviews