Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,664 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Peter is the best, we always work with him. Great contact”

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Posted 5 years ago

Hi Alex, thank you for your review. We are glad to hear that Peter was able to help you with everything you need and will be sure to pass on your comments to him.

Posted 5 years ago

“great service, quick booking. Thank you Monika for the help”

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Posted 5 years ago

Hi Tomas, thank you for your review. We are glad to hear you enjoyed our service and booking process. We will be sure to pass on your comments to Monika.

Posted 5 years ago

“very helpful . nothing ever a problem . good advice and decent opening hours . thanks for all your help”

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Posted 5 years ago

Hi Aet, thank you for your review. We are glad to hear we could help with your needs and were able to give you good advice going forward. We look forward to seeing you again soon.

Posted 5 years ago

“I am very satisfied, very good prices! I always work with Peter, he is very helpful and always tries to find the best and cheapest solution!”

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Posted 5 years ago

Hi Hamza, thank you for your review. We are glad to hear we could be of help and were able to find you the best routes at the best prices. We will be sure to pass on your comments to Peter.

Posted 5 years ago

“o companie cu un grad de profesionalism ,ridicat , MARIA NOTA 10 A COMPANY NUMBER ONE ,”

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Posted 5 years ago

Thank you very much.

Posted 5 years ago

“Through other companies I’ve used freightlink loads of times and always been happy enough. This time though I was absolutely stunned at the customer service from Becky Demaine She’s been a pleasure to deal with And has actually followed up and resolved some operational issues we were having as a company Amazing 10/10”

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Posted 5 years ago

Hi Steve, thank you for your review. We are glad to hear you have been happy with our customer service and that we could solve some issues for you. We will be sure to pass on your kind comments to Becky and look forward to seeing you again soon.

Posted 5 years ago

“Rebecca Demaine is a pleasure to speak to and she really helped me out booking my first ferry crossing for my company - will use her again whenever we need to :)”

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Posted 5 years ago

Hi Emma, thank you for your review. We are glad to hear we were able to help you out with everything you needed for your first ferry crossing, we will be sure to pass on your kind comments to Rebecca and look forward to seeing you again soon.

Posted 5 years ago

“Polecam Firmę Freightlink a w szczególności Pana Marcina Misztala za bukowanie promów i pomoc z razie problemów.”

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Posted 5 years ago

Dziękuję Ci bardzo.

Posted 5 years ago

“Great service, especially with Marcin reliable and always rady to help. Hopefully for more years to come.”

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Posted 5 years ago

Hi Rafal, thank you for your review. We are glad to hear we have been able to provide you with a great service. We will be sure to pass on your comments to Marcin and look forward to seeing you again soon.

Posted 5 years ago

“bardzo profesjonalna obsługa, Marcin, opiekun konta zawsze pomocny, polecamy!”

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Posted 5 years ago

Dziękuję Ci

Posted 5 years ago

“Always nice to doing business with Peter. There aren't any problem what he can't solve. A real specialist in hazardous shipping! Thanks for your kind assistance.”

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Posted 5 years ago

Hi, thank you for your review. We are glad to hear you have had a smooth experience with us and we have been able to solve any problems you may have had. We will be sure to pass on your kind comments to Peter and look forward to seeing you again soon.

Posted 5 years ago

“Very helpful staff”

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Posted 5 years ago

Thank you for your feedback.

Posted 5 years ago

“Very easy to book and so helpful and easy to contact when we had to change the ferry.”

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Posted 5 years ago

Hi Bryan, thank you for your review. We are glad to hear you found us to easy to work with and could help you with everything you needed and were able to make a change for you. We look forward to seeing you again soon.

Posted 5 years ago

“I am delighted with the service i receive from Freightlink, my account contact is Becky Demaine, Becky is in contact with myself on a regular basis to make sure we are getting the best service availble, i would have no hesitation recommending Freighlink to anyone and i will continue to work with Becky in the future.”

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Posted 5 years ago

Hi Lesley, thank you for the review. We are glad to hear we provided you with such great service and are pleased to hear you would recommend us to others. We will be sure to pass on your kind comments to Becky and look forward to seeing you again in the future.

Posted 5 years ago

“Becky is very helpful on last-minute bookings and helping to save money, always happy over the phone!”

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Posted 5 years ago

Thank you for your review. We have passed your comments on to Becky.

Posted 3 years ago

“fantastic service all round”

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Posted 5 years ago

Hi Dave, thank you for your review. We are glad to hear we could help you with everything you needed and look forward to seeing you again soon.

Posted 5 years ago

“i am delighted with the service i receive from Freightlink, my account contact is Paul Jones, i am in constant contact with Paul to make sure we are getting the best service availble, i would have no hesitation recommending Freighlink to my customers and i will continue to work with Paul in 2020 and beyond. please pass on my regards to the team and thank you for all your help. 10 out of 10 for your customer service Paul.”

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Posted 5 years ago

Thank you for your super review Mark. Much appreciated.

Posted 3 years ago

“I havent yet booked yet through Freightlink, howevery i will have no issues in recomending them its refreshing to see a company do excatly what they say they are going to do, Becky Demaine is a credit to your company and i will have no hesitation is useing her in the future.”

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Posted 5 years ago

Thank you Matthew.

Posted 3 years ago

“Good afternoon to all who might read this. I wanted to take the opportunity to write how impressed i have been this year with Freighthlink in general but in particular with one Paul Clarkson Jones who has helped me time and again. His professional and courteous support has been very gratefully received on numerous occasions and he never seems to tire. Whenever I receive such help such as Paul has provided i think it is absolutely right to recognize it. Thank you very much indeed Paul. Nick Darlison RNLI”

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Posted 5 years ago

Hi Nicholas, thank you for your review. We are glad to hear that Paul has been such a great help to you and been able to look after all your needs this year. We look forward to seeing you again and will be sure to pass on your kind comments.

Posted 5 years ago

“so quick to help with my booking today fantastic service from Sadie Regards Dave Russell”

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Posted 5 years ago

Hi Dave, thank you for your review. That is great to hear that we were quick and helpful with everything you needed and we look forward to seeing you again soon. We will be sure to pass on your comments to Sadie.

Posted 5 years ago

Freightlink is rated 4.8 based on 2,664 reviews