Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,641 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,641 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with. Yani helped me calmly yet very effectively. It made the whole process of booking and Brexit a lot easier than expected. Thanks and I will use their service again.”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that Yani was able to help you with your booking and was able to simplify the process! We will pass your feedback along to him!

Posted 3 years ago

“No have Any solition now”

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Posted 3 years ago

We're sorry our solution wasn't suitable for your requirements. One of our customer service team did try to contact you to notify you about the standby status on your booking but our calls/emails were not answered. Apologies for any inconvenience caused.

Posted 3 years ago

“Jestem pod wrażeniem nie spodziewałem się takiej obsługi.”

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Posted 3 years ago

Dziękuję Ci!

Posted 3 years ago

“Gyors, pontos.”

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Posted 3 years ago

Köszönöm!

Posted 3 years ago

“Very good customer service team”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We're so glad to hear that you have had a positive experience with us and that our customer service team were able to help you through the booking process!

Posted 3 years ago

“perfect servise, mr. Yanislav is awesome, salute him !”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience with us and that Yanislav was able to help you through the booking process! We will pass your feedback along to him!

Posted 3 years ago

“Made a call, they sent an e mail with all the information we needed. Account up & running in minutes. Easy to use, clear straightforward dashboard. 👍”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and that you found the process to be simple and straightforward!

Posted 3 years ago

“Helpful in all aspects of booking/reservations.”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and that our team were able to help you through the booking process!

Posted 3 years ago

“Very helpful”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and found our team to be helpful!

Posted 3 years ago

“exselent company”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us!

Posted 3 years ago

“Excellent, courteous, reassuring and professional customer service from Patrick Stefanescu this afternoon. Thank you Patrick.”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and that Patrick was able to guide you through the booking process! We will pass your feedback along to him!

Posted 3 years ago

“..it comes with such sadness that we no longer can use this fantastic company to gain access to the EU given the problems since the UK left the EU, for us it has become not cost affective plus time consuming given we are such a small company. I would highly recommend Freightlink Solutions 💯 for any company who works within the EU and beyond.”

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Posted 3 years ago

Thank you for leaving us such a positive review. We are so sorry to hear that you will no longer be able to conduct business with the EU. We wish your company every success for the future and will be more than happy to help if you are ever in need of our services again.

Posted 3 years ago

“All went as you want to . Good customer service .”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We are so glad to hear that you have had a positive experience with us and that our team were able to help you through the booking process!

Posted 3 years ago

“Phil Extremely grateful for your helpfulness and guidance of the system and procedures. Will definitely be using you and the system for all my Freight requirements in the future.”

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Posted 3 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that you have had a great experience with us and that Phil was able to help you through the process! We will pass your feedback along to him!

Posted 3 years ago

“I can’t recommend this company enough”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We're so glad to hear that you've had a great experience with us and would recommend us to others!

Posted 3 years ago

“Can't belief how quickly Phil answered my query - very impressive. David @ Second City Couriers Ltd”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We're so glad to hear that you've had a great experience with us and that Phil was able to help you through the booking process! We'll pass your feedback along to him!

Posted 3 years ago

“As a first-time user, I was amazed at the quality of the customer service. I got updated over the phone every couple of hours about the available capacity on the ferryboat. A plan "B" was provided and prepared in case there were no vacancies on the boat of my choosing, but it never got to that. Yanislav Ivanov is extremely polite and competent. I would definitely use the services of Freightlink Solutions Ltd. next time I am in need of a boat for my trucks!”

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Posted 3 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that you've had a great experience with us and that Yanislav was able to help you through the booking process! We will pass your feedback along to him!

Posted 3 years ago

“Thanks for your help. Very good service”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review! We're so glad to hear that you've had a great experience with us!

Posted 3 years ago

“With a tricky booking and mounting paperwork problems freightlink and lukasz in particular rose to the challenge,going above and beyond on my behalf time and again Many thanks for your patience and persistence”

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Posted 3 years ago

Thank you so much for taking the time to leave us a positive review! We are so glad to hear that Lukasz was able to help you through the booking process! We will pass your feedback along to him!

Posted 3 years ago

“Always friendly and wolkig with much engagement. Always looking for the best trips Every time an open ear for the customers. I live to work with freightlink”

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Posted 3 years ago

Thank you for taking the time to leave us a positive review, we are so glad to hear that you've had a great experience with us!

Posted 3 years ago

Freightlink is rated 4.8 based on 2,641 reviews