Freightlink Reviews

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good, easy, clear and precise website”

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Posted 5 years ago

Thank you for your kind review, we are glad you had such a great experience with your website.

Posted 5 years ago

“Booking and check in was quick and easy, staff friendly and helpful a great service”

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Posted 5 years ago

Good to hear you had such a positive experience with us and the ferry operator. Your comments are much appreciated.

Posted 5 years ago

“All seems quite straightforward, chatted online to sort fare out etc. Hoepfully the journey is good too!”

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Posted 5 years ago

We're glad to hear you had a good experience with our live chat team. Have a great trip.

Posted 5 years ago

“Service good but did not receive any email confirmation or invoice that I need to claim back ferry payment from work”

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Posted 5 years ago

“Everything ok”

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Posted 6 years ago

Thank you for your review, Larisa. We are glad to hear everything went smoothly for you with us.

Posted 6 years ago

“Good helpful.”

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Posted 6 years ago

Thank you.

Posted 5 years ago

“I did the booking by phone and as it was the first time with freightlink I had a lot of questions. All were answered instantly. Not sailed yet which is why i only gave 4 stars . All good so far .”

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Posted 6 years ago

Hi Al, we're glad we were able to guide you through your first time booking with us and answer any questions you may have had, we're sure your sailing will go just as smoothly!

Posted 6 years ago

“Good service!”

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Posted 6 years ago

Thank you for the feedback Gerasim, we look forward to helping you with any of your freight ferry needs in the future.

Posted 6 years ago

“Good company but can't find the invoice to cover the outgoing!”

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Posted 6 years ago

Sorry to hear you are having an issue with your invoice. We have replied privately. Apologies for any inconvenience caused.

Posted 6 years ago

“It was a good experiece. Helpful staf, and great solutions. A bis expensive in compqration with competiton but great after all.”

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Posted 6 years ago

Thank you for your feedback Daniel, I'm glad you've found our staff and service so helpful. We look forward to helping in any way we can in the future.

Posted 6 years ago

“Great service throughout. Easy to book and vaule for money.”

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Posted 6 years ago

Thank you for the positive feedback! We're really glad you have found our process so easy, we look forward to helping in any way we can in the future.

Posted 6 years ago

“\good operation , information in comuter wrong , some Times reality all the best contact with freightlink people”

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Posted 6 years ago

Thank you.

Posted 6 years ago

“The freight website was easy to use, booked easily. We have not yet made the journey so cannot comment on that at the moment.”

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Posted 6 years ago

We're glad you found our website so easy to use, we have worked hard to give our customers the best experience possible. Thank you for the feedback and we wish you the best on your journey.

Posted 6 years ago

“We love using Seatruck, the staff are very friendly and we like the no frills approach, and a good clean cabin. For the 1st time we were delayed leaving Heysham, having been told to arrive no later than 12.30 midnight, for a 2am crossing we only left at 3am, so that was a bit of a bore.will definitely be back soon.”

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Posted 6 years ago

“ogólnie dobry kontakt, jedynie ceny mogły by byc niższe...”

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Posted 6 years ago

“Very Helpful took out the stress of trying to sort and getting it right. Was great to have someone at the end of the phone and email, to help sort the travel arrangements out. Thank you.”

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Posted 6 years ago

“Ramona did a fantastic job supporting me after a few "IT queries". really helping and patient person.”

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Posted 6 years ago

“easy and fast booking”

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Posted 6 years ago

“Service exellent service second to none”

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Posted 6 years ago

“FOARTE BUNI”

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Posted 6 years ago

Freightlink is rated 4.8 based on 2,665 reviews