Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,621 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,621 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were super helpful my first time traveling freight and using a carnet but the staff helped amazingly and taught me what I needed. Everyone really friendly.”

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Posted 3 months ago

Hello there, thank you for your review! We're thrilled to hear that your experience with us was a positive one, and that we helped make your booking process stress-free.

Posted 3 months ago

“They took a booking from us for a crossing that doesn’t take private cars. When we arrived at the port they couldn’t believe we had been allowed to book it and said even if they had space they couldn’t take us.”

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Posted 3 months ago

Good morning, unfortunately we do not accept passenger vehicles as we are a freight solutions business. When placing your booking, you stated that your vehicle was a van. We tried to contact you to let you know that there was no availability on the sailing but you did not respond. Regards, Freightlink

Posted 3 months ago

“Everything was perfect”

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Posted 3 months ago

Hello there, thank you so much for your review!

Posted 3 months ago

“Great company.”

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Posted 3 months ago

“Sehr schnelle und unbürokratische Hilfe. Ein deutschsprachiger Support wäre jedoch noch besser.”

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Posted 3 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 3 months ago

“Very good cooperation”

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Posted 3 months ago

Thank you for your review!

Posted 3 months ago

“Ivan and Joseph have both been incredibly helpful with our latest shipment of aid to Ukraine. This included the booking aswell as assistance with the paperwork, and a very competitive price. Thank you both so much for your help”

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Posted 3 months ago

Hello, thank you so much for your review! We're thrilled to hear that our team of experts have made your booking experience stress-free. We will let Ivan and Joseph know about your feedback asap!

Posted 3 months ago

“Изключително отношение. Лесна комуникация! Бих препоръчала на всеки! Благодаря ви, г-н Янислав Иванов!”

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Posted 3 months ago

Благодарим ви за отзива, оставаме на Ваше разположение.

Posted 3 months ago

“Thank you professional service”

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Posted 3 months ago

Hi Craig, Thank you for your review, we're glad to hear that you enjoyed booking your tickets with us!

Posted 3 months ago

“Urgently needed a ferry to and from obscure crossing points, Patrik S and Lukasz dropped everything to sort this out for us - very grateful.”

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Posted 3 months ago

Thanks for your review, Lee. We'll pass on your kind comments to Patrik and Lukasz. Have a nice day!

Posted 3 months ago

“The Freigthlink Team is really fantastic. We had problems with the return - it was weekend and the team Freighlink solved this in a few minutes, so we get back to Calais. It´s so good to have experience and people who take care! We always book with Frightlink - great!!!”

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Posted 3 months ago

Thank you for your wonderful 5-star rating and your continued loyalty. Having experienced and caring people on our team is a top priority for us, and we're delighted that you recognise and appreciate that. Have a great day!

Posted 3 months ago

“Thank you Denisa for your help today and patience over the last few hours in getting our crossing sorted. We have a real challenge with our ADR load this night, luckily you knew all the options available to keep our van moving. We will know, going forward, to book from Liverpool instead of Holyhead this kind of loads. Keep on the good work, Best Regards form our team at Cargo Today LTD.”

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Posted 3 months ago

Thank you for your review. We really appreciate your kind words. We'll pass your comments on to Denisa.

Posted 3 months ago

“The team are always willing to help with any queries and are quick at responding. I struggled with uploading the port pass details and the customer advisors were straight on with helping me and adding the details to my existing booking. Thank you to Julia Slomiana for completing this for me and also to Ana Nikitina for the support in locating the port pass section.”

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Posted 4 months ago

Thank you so much for your fantastic 5-star review. We really appreciate it. It's great to hear that our dedicated team was able to assist you with your queries. We'll make sure to pass on your appreciation to Julia and Ana.

Posted 4 months ago

“Rewelacja, sprawnie i profesjonalnie”

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Posted 4 months ago

Dziękujemy za wystawienie opinii, Pani Beato! Cieszymy się, że rezerwacja z nami przebiegła sprawnie i bezproblemowo.

Posted 4 months ago

“All good, keep up the good work.”

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Posted 4 months ago

Hello Radoslav, thank you for your review! We're glad to hear your booking was easy and hassle-free!

Posted 4 months ago

“Egyszerű gyors ügyintézés”

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Posted 4 months ago

Köszönjük a visszajelzést

Posted 4 months ago

“As always an smooth and correct booking, with compatitive pricing. Alexandra thx, always helpfull and friendly”

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Posted 4 months ago

Hello Frank, thank you for your review, we're happy to hear that your experience with us was positive! We will let Alexandra know about your feedback right away.

Posted 4 months ago

“OTTIMO SERVIZIO”

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Posted 4 months ago

Grazie mille per aver scelto Freightlink - a la prossima!

Posted 4 months ago

“Il Signor Sean Zaniboni è stato molto cordiale e competente. Ci ha seguiti ed aiutati passo per passo. Grazie”

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Posted 4 months ago

Grazie mille per aver scelto Freightlink - a la prossima!

Posted 4 months ago

“Перфектно обслужване!”

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Posted 4 months ago

Благодаря!

Posted 4 months ago

Freightlink is rated 4.8 based on 2,621 reviews