Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,678 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,678 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Freightlink for my ferry crossings between Calais and Dover for several years now. I have always been impressed with their service. The booking process is simple and efficient, and the customer service team is always helpful and knowledgeable. The ferries are well-maintained and the crossings are always smooth. I highly recommend Freightlink to anyone looking for a reliable and affordable ferry service”

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Posted 4 months ago

Hi Jurate, Thank you for your kind words! We're thrilled to hear that your experience with Freightlink has been consistently positive. We will make sure that our customer service received your feedback right away!

Posted 4 months ago

“Patrick at Freightlink went above and beyond to help with an issue that was in reality my problem. He swiftly re-booked me no fuss and followed up with phone calls and emails. What a helpful, diligent and knowledgable booking and logistics agent. Great to see the human touch is alive and well in this part of the transport industry. 5* for Patrick and 5* for Freightlink. And if there was such a thing as 'Employee of the Month' award that should go to Patrick. Cheers Freightlink.”

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Posted 4 months ago

Hello Marko, we're delighted to hear that Patrick was able to exceed your expectations. Our team strives to provide top-notch service, and we're glad to know we delivered. Thank you for your kind words.

Posted 4 months ago

“I’ve been dealing with Freightlink over 20 years now and never had a bad word to say about you service has always been good thank you very much”

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Posted 4 months ago

Hello Paul, we're thrilled to hear you've had such a positive experience with Freightlink for over 20 years. Thank you for your kind words and long-standing loyalty. We're glad to have been of service.

Posted 4 months ago

“Thanks alot dor your feedback everything was perfect we have lots of trips and everything perfect”

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Posted 4 months ago

Hello there, thank you so much for your review! We're thrilled to hear that your experience with us is a positive one.

Posted 4 months ago

“Alles bestens. Wie immer.”

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Posted 4 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 4 months ago

“Always perfect, always on time!”

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Posted 4 months ago

Hello Pawel, thank you for your review!

Posted 4 months ago

“Excellent customer service from Daniel Mester and Julia Slomiana dealing with a disruption to ferry services effecting my booking.”

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Posted 4 months ago

Thanks for the great review! We're glad you had a positive experience.

Posted 4 months ago

“Very good service.”

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Posted 4 months ago

Hello Adrian, thank you for your feedback!

Posted 4 months ago

“It was all very informative , but I do wish something was said about the CMR we had no idea what it was or that we needed it no said anything aboutcit whenvwe spoke onbthe phone and we could have still been there as the young man at the office was not helpful at all he didnt explain what it was he was awful we left the office standing outside not knowing what to do. Then a young lady came out and she explained t to us what it was and what we needed to do. Which was so confusing. 5 days on the road with 8 dogs relocating back to uk from turkey was very hard. So a call to a friend that was an a transporter solved the issue and the man seemed very surprised when we went back in with it. We caught the next ferry so thank irsh ferries and the young lady who helped explain.”

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Posted 4 months ago

Hello there, we are sorry to hear you experienced some issues during your ferry journey. Apologies for any inconvenience caused.

Posted 4 months ago

“Hey everyone.... This Guy Joe - That's Joseph Horan ,,, Must go to sleep with routes and tariffs on his mind - A truly nice chap with a mountain of information at hand !!!! Lyme Bay Boats first point of call -always Thank You Joe 🥂 🥂 👍 🤜”

Freightlink 5 star review on 23rd November 2024

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Posted 4 months ago

Hi there! Thank you so much for your review. We're thrilled to hear that Joe was able to help, we'll share your feedback with him right away!

Posted 4 months ago

“Szybko sprawnie w przystępnej cenie.”

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Posted 5 months ago

Dziękujemy za wystawienie opinii!

Posted 5 months ago

“Перфектния партньор в тази област. Точни и коректни.”

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Posted 5 months ago

Благодарим ви за отзива, оставаме на Ваше разположение.

Posted 5 months ago

“I had the pleasure of working with Yanislav Ivanov, and I cannot speak highly enough about the exceptional service he provided. His professionalism, efficiency, and attention to detail were outstanding from start to finish. One of the aspects that made the experience even better was Yanislav’s ability to communicate in Bulgarian. This made it incredibly easy to discuss every detail clearly and effectively, ensuring there were no misunderstandings. Yanislav Ivanov went above and beyond to ensure everything was handled smoothly and promptly, addressing all my concerns with clarity and expertise. His dedication to delivering excellent results is truly commendable. I highly recommend Yanislav Ivanov to anyone seeking reliable and high-quality service. Thank you for your outstanding support, Yanislav!”

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Posted 5 months ago

Hello Elena, thank you so much for your review! We're thrilled to hear that the level of customer service you have experienced with us was this great, and will let Yanislav know right away about your positive feedback. All the best!

Posted 5 months ago

“Schnell, einfach und sicher zu buchen.”

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Posted 5 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 5 months ago

“Очень хорошо спасибо за вашу работу.”

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Posted 5 months ago

Hello Aleksandr, thank you for your review. We are glad to hear that your experience with us is a positive one!

Posted 5 months ago

“Perfekte Organisation”

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Posted 5 months ago

Vielen Dank, es freut uns zu hören, dass Sie eine positive Erfahrung mit uns gemacht haben.

Posted 5 months ago

“Hatalmas köszönet és hála Lukasznak, aki egy lehetetlennek tűnő helyzetet maximális kedvességgel, türelemmel, profi módon oldott meg nekünk. Külön plusz pont azért amiért késő délután is végtelen empátiával és segítőkészséggel volt felénk. Pontosan ilyen az, amikor valaki szereti a munkáját és ért is ahhoz amit csinál!”

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Posted 5 months ago

Köszönjük szépen a véleményedet. Szolgáltatásaink minőségével kapcsolatos visszajelzésed nagyon értékesek számunkra. Örömmel halljuk, hogy szolgáltatásaink mindig megfelelnek az elvárásaidnak!

Posted 5 months ago

“Promti, seriozitate, Si preturi bune”

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Posted 5 months ago

Bună ziua, vă mulțumesc pentru recenzie. Ne bucurăm să auzim că experiența dvs. cu noi este una pozitivă!

Posted 5 months ago

“It was good travel...”

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Posted 5 months ago

Hi Dimitar, thanks for your review!

Posted 5 months ago

“Évek óta Klacsmányi Péter a kontaktlencse Önöknél. Kimagasló profi ,.mindenre oda figyelő Úri ember. Örülnék ha ilyen kollégáim lennének. Köszönöm”

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Posted 5 months ago

Freightlink is rated 4.8 based on 2,678 reviews