Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,593 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“J'ai obtenu rapidement mes réservations al/rt pour uk/france via shuttle, merci encore...”

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Posted 4 years ago

Merci beaucoup pour vos commentaires très aimables. Restez en sécurité!

Posted 4 years ago

“I got an email this morning saying that my unaccompanied tractor had been shipped. This evening after a difficult day my wife and children (we have no-one we can leave them with because of coronovirus) travelled to belfast (90min drive) to collect it. When we got there i was told "oh it wasn't shipped because it had to sit 72hrs till coronovirus had decayed on it". Why could someone not had told me this today before i was due to collect it. At a time of avoiding unnecessary journeys this is more than rubbish customer service.”

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Posted 4 years ago

We're sorry to hear you had issues when collecting your tractor from Belfast. Unfortunately we were not notified by the ferry operator of the 72 hour quarantine period until 21.00 last night but the operator had already informed our system that it had been shipped. Sincere apologies for the inconvenience caused.

Posted 4 years ago

“My experience with Freightlink always been and still is excellent”

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Posted 4 years ago

Thank you for your review! We are so pleased to hear that you have always had an enjoyable experience with us!

Posted 4 years ago

“Excelent service. Good price.”

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Posted 4 years ago

Thank you for your feedback!

Posted 4 years ago

“Top quality service! Friendly, informative and helpful. An excellent company that I'm happy to be associated with.”

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Posted 4 years ago

Thank you for your feedback! Our amazing team are always happy to help.

Posted 4 years ago

“I have always had the very best of service 100% of the time. Very obliging, very efficient, and very friendly. They are prompt, and do what they say will do at the time they say. I couldn't ask for a better service. Highly recomended.”

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Posted 4 years ago

Thank you for your lovely feedback. We always aim to make the process as stress-free as possible for our customers and are glad to hear that this is your experience. We will be passing this onto our talented team!

Posted 4 years ago

“gooddvsddddd”

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Posted 4 years ago

Thank you for your review.

Posted 4 years ago

“Last minute booking due to the outbreak. Paul Jackson Clark managed to get us all sorted and we made the boat with 30 minutes to spare with our van shipping. Thanks a lot”

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Posted 4 years ago

We're glad we could help! We have passed this feedback onto Paul, thank you for your review!

Posted 4 years ago

“Staff are always very helpful and polite nothing is a problem for them to undertake”

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Posted 4 years ago

Thank you for your feedback! Our team have been working extremely hard recently to ensure that everything continues to run as smoothly as possible for our customers. We will pass this onto them!

Posted 4 years ago

“Booking was simple through the app. Great service as always thanks”

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Posted 4 years ago

Thank you for your feedback! We're glad that you enjoyed using our app.

Posted 4 years ago

“Always first class servcie from Freightlink. Called at 9pm on a Saturday evening with an emergency crossing and they were there and helped us out.”

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Posted 4 years ago

Thank you for your feedback! We have an amazing team who are always on hand to help!

Posted 4 years ago

“I high recommend Freightlink Ltd. especially mr. Yanislav Yanev like our manage, he is always polite and keep us in touch 24/7 hours 365 days per year !”

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Posted 4 years ago

Thank you for your feedback! Our incredible team are always on hand to help. We will pass this onto Yanislav!

Posted 4 years ago

“I feel comfortable with the booking procedure. Easy , fast and informative. Thank you.”

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Posted 4 years ago

Thank you Hassan, that's great to hear. Have a nice day.

Posted 4 years ago

“Everything ok”

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Posted 4 years ago

Thank you very much.

Posted 4 years ago

“Always so easy to book. If you have to telephone for any reason the staff are always so helpful.”

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Posted 4 years ago

Great to see our website is easy to use. It's very important to us that the booking process is as simple as possible. Thank you Sally.

Posted 4 years ago

“Good collaboration with Yanislav Ivanov.”

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Posted 4 years ago

Thank you very much. Have a nice day.

Posted 4 years ago

“Very good service”

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Posted 4 years ago

Thank you very much for your feedback.

Posted 4 years ago

“Der persönliche Kontakt mit David Hladky war sehr angenehm und ich habe mich gut aufgehoben gefühlt R Reetz”

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Posted 4 years ago

Vielen Dank.

Posted 4 years ago

“Dealt with Freightlink for a while now and the service they provide is excellent. I had an issue with a vehicle in France and Lukasz and Ana worked tirelessly to find a solution. I cant recommend them enough”

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Posted 4 years ago

Thank you very much Simon. Our customer service team certainly work hard to make sure we solve any issues. We will pass your comments on to Ana and Lukasz. Have a nice weekend.

Posted 4 years ago

“Booking with Freightlink Solutions Ltd is so simply. From a single phone call they know exactly what questions to ask and give you all of the possible routes and times for your journeys. Rebecca Demaine was especially helpful with a warm, friendly attitude and made sure all of the travel details were in order. I will always use this service for freight travel.”

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Posted 4 years ago

Thank you for your very kind comments Mike. We love it when customers share their experiences with us. We will certainly pass your comments on to Becky. Have a nice day.

Posted 4 years ago

Freightlink is rated 4.8 based on 2,593 reviews