Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fácil de reservar y confirmación inmediata”

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Posted 5 years ago

Muchas gracias.

Posted 5 years ago

“As usual the team at freightlink performed impeccably and speedily and many thanks for your continued support”

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Posted 5 years ago

Hi Alan, thank you for your review. We are glad to hear we could make your booking with us quickly and to your standards, we pride ourselves on being flexible and professional at all times with our customers and it is good to hear we have been successful with you. We look forward to seeing you again soon.

Posted 5 years ago

“Was very disappointed after I booked P and O to later receive a phonecall to say it was fully booked and my booking had to be cancelled. Another ferry was made as an alternative but this was more expensive .”

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Posted 5 years ago

Unfortunately we were informed by P&O Ferries that the sailing booked was full after the booking was placed. We therefore offered an alternative sailing with another operator. This however was more expensive. Apologies for any inconvenience caused.

Posted 5 years ago

“Very good easy to book”

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Posted 5 years ago

Thank you.

Posted 5 years ago

“Excellent. I booked my return from dublin which was late and I finished my delivery drops early I contacted the customer service and asked if I can go on early ferry and within 15 minutes sorted. Saved alot of my time.”

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Posted 5 years ago

Hi Khalid, thank you for your review. We are glad to hear we were able to sort that out for you and get you back early than expected, thank you for giving us a call and we look forward to seeing you again soon.

Posted 5 years ago

“It was my first time using the services of Freight Link. Your colleague Yanislav Ivanov was very helpful. Many thanks to him.”

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Posted 5 years ago

Hi Emir, thank you for your review. We are glad to hear we could make your first time with us so positive and we will be sure to pass your kind comments onto Yanislav. We look forward to seeing you again soon.

Posted 5 years ago

Hi Emir, thank you for your review. We are glad to hear you found your first time with us to go well and we will pass on your comments to Yanislav. We look forward to seeing you again soon.

Posted 5 years ago

“Rebecca damaine was very professional and I look forward to working with her soon I hope regards Peter”

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Posted 5 years ago

Thank you for your review. We are glad to hear you found our staff to be professional and helpful and we look forward to seeing you again soon.

Posted 5 years ago

“only a occasional user now , but i feel just as important to Freightlink as one of their main clients”

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Posted 5 years ago

Hi James, thank you for your review. We value your opinion and business as much as any other customer and we are glad to hear you got that impression. We look forward to seeing you again soon.

Posted 5 years ago

“Special thanks to Yanislav Ivanov.Great job.”

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Posted 5 years ago

Hi Petar, thank you for your review. I will be sure to pass on your thanks to Yanislav and we look forward to seeing you again soon.

Posted 5 years ago

“perfect thank you v.m.”

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Posted 5 years ago

Hi Alexander, thank you for your review. We're happy we could help you with everything you needed and look forward to seeing you again soon.

Posted 5 years ago

“Great team, great service, kind employees.”

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Posted 5 years ago

Hi Gábor, thank you for your review. We are glad to hear you found our team and service to be great and you appreciated what we could do for you. We look forward to seeing you again soon.

Posted 5 years ago

“persistant and kind employees, especially valuable at registration, Special thanks to Yanislav”

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Posted 5 years ago

Hi Stanilia, thank you for your review. We are glad to hear you found our team helpful and were able to help you with your registration. We will be sure to pass on your comments to Yanislav and look forward to seeing you again soon.

Posted 5 years ago

“I had to change ferries at short notice and it was done in less than 5 minutes,great service.Just waiting for invoices to come through they normally come through after shipping?”

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Posted 5 years ago

Thanks for your kind comments Alan. Much appreciated. I can confirm that your invoice will be sent after you have shipped.

Posted 5 years ago

“Top professionalism & lighting-fast response time - the right way to go when You need to book, or change existing ferry bookings on the run. Just ask for Mr. Yanislav Ivanov and everything will be sorted out in no-time”

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Posted 5 years ago

Hi Stoyan, thank you for your review. We are glad to hear you found our team to have a high level of professionalism and that we were able to help you as fast as possible. We will be sure to pass your comments on to Yani and we look forward to seeing you again soon.

Posted 5 years ago

“Ci ha seguiti Gaia Hladky ed ha fatto un lavoro eccellente Risposte veloci e sempre disponidile... Complimenti”

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Posted 5 years ago

Mille Grazie.

Posted 5 years ago

“Great service, quick and very helpful.”

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Posted 5 years ago

Hi Owain, thank you for your review. We are glad to hear you found our service to be quick and helpful and look forward to seeing you again soon.

Posted 5 years ago

“Our Account Manager Rebecca Demaine has been nothing but friendly and helpful, I cannot recommend Freightlink's services enough. They are fairly priced and always willing to assist”

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Posted 5 years ago

Hi Liam, thank you for your review. We are glad to hear Rebeccas was able to help you with what you needed and that you are happy to recommend us to others, we look forward to seeing you again soon.

Posted 5 years ago

“Very easy to make a booking, clear options website. Will definitely use again!”

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Posted 5 years ago

Hi Youcef, thank you for your review. We are glad to hear you found it so easy to make a booking with us and that you found our website straightforward and simple to use. We look forward to seeing you again soon!

Posted 5 years ago

“Very kind persons in the call center. Very efficient and understanding.”

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Posted 5 years ago

Thank you for your kind comments. We will certainly pass them on to our customer service team.

Posted 5 years ago

“User Friendly”

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Posted 5 years ago

Thanks Neal. Glad to hear you had a great experience with us.

Posted 5 years ago

Freightlink is rated 4.8 based on 2,665 reviews