Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,593 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am satisfied with the service”

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Posted 4 years ago

Thank you for taking the time to leave us a review! We are so glad to hear that you are satisfied with our service!

Posted 4 years ago

“This company take any and all stress out of booking a ferry, they can be counted on to get it right!”

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Posted 4 years ago

Thank you so much for your lovely feedback! We are so glad to hear that we help reduce the stress of making a booking!

Posted 4 years ago

“Very quick and easy, the only company I use when booking ferry’s or tunnel. Itchiban”

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Posted 4 years ago

Thank you for your feedback! We are so glad that you enjoy making bookings with us and find our service easy to use!

Posted 4 years ago

“Very helpful and patient. Did answered all my questions. Thank you”

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Posted 4 years ago

Thank you for your feedback! We are so glad that our team was able to help you with your booking!

Posted 4 years ago

“All the team members I spoke to regarding an abnormal load, booking at short notice, were extremely helpful. They made changes to the booking, kept me fully informed and our load arrived safely in Ireland the following day. An excellent service, thank you.”

Freightlink 5 star review on 26th September 2020

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Posted 4 years ago

Thank you so much for taking the time to leave us a review. We are so happy that our team was able to help you with your Abnormal Load booking! We will pass your feedback onto the team!

Posted 4 years ago

“Superb service every time we’ve used Freightlink. Find the newsletter updates very interesting, well written, clearly laid out, even though much of it does not affect us. Phil Coles looks after us and I find him an absolute pleasure to deal with.”

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Posted 4 years ago

Thank you so much for your positive feedback! We are so glad to hear that you enjoy the service and the updates that we provide. We will be sure to pass this along to Phil!

Posted 4 years ago

“Super company”

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Posted 4 years ago

Thank you for taking the time to leave us a review! We are so glad to hear that you think we're super and have had an enjoyable experience with us!

Posted 4 years ago

“I miss Ramona Renton...”

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Posted 4 years ago

Thank you for your feedback

Posted 4 years ago

“Great cooperation and very helpfull help desk.”

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Posted 4 years ago

Thank you for your feedback, we are so glad that our team was able to help you with your booking!

Posted 4 years ago

“Very easy and straight forward app to use. Always helpful staff, especially when doing ADR jobs. 5* Company.”

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Posted 4 years ago

Thank you so much for your feedback! We are so glad that you have found us to be helpful and have enjoyed your experience with our app!

Posted 4 years ago

“Always a great service - never had a problem in nearly 20 years.”

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Posted 4 years ago

Thank you so much for your feedback, we are so glad to hear that you have enjoyed using our service for so many years!

Posted 4 years ago

“Extremely help full takes the stress out booking you highly recommend”

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Posted 4 years ago

Thank you so much for your feedback! We are so happy that you found the booking process stress-free!

Posted 4 years ago

“Sehr einfach , unkompliziert und schnell,alles bestens verlaufen, immer wieder gern”

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Posted 4 years ago

Dankeschön!

Posted 4 years ago

“Dear Phil you are just Brilll....It makes me wonder how you fulfill ,you know this is going to be a rhyme and that Freight Liink deliver on time ...whether its going from North to South by car by rail you always seeem to excell.!! Mark Dunn Certa Cito Light Haulage Ltd”

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Posted 4 years ago

Thank you for your amazing feedback! We will pass your review onto Phil!

Posted 4 years ago

“Georgiana Plesa has a very rude manner in her emails. Please address this.”

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Posted 4 years ago

We are very sorry to hear you are unhappy with the way one of our customer service team dealt with your issue. Our customer services manager is now investigating.

Posted 4 years ago

“Really easy to book”

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Posted 4 years ago

Thank you for your feedback! We are so glad that you found our booking system easy to use and navigate!

Posted 4 years ago

“Customer services very helpful and polite”

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Posted 4 years ago

Thank you so much for your feedback! We are so glad that our customer service team were able to help you!

Posted 4 years ago

“Spot on as usual...no fuss ..just booked on the app and confirmed within 10 minutes..💯👌”

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Posted 4 years ago

Thank you for your feedback! We are so glad that you have enjoyed using our app!

Posted 4 years ago

“Good food, cabin clean Could do with WiFi / TV”

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Posted 4 years ago

Thank you, we will pass your comments along to the ferry operator.

Posted 4 years ago

“Easy to use website and although we don't have many crossings it is reassuring to have confirmation that your vehicle is on the ferry. Had to cancel a trip once and Freightlink were prompt in returning the payment. So thank you!”

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Posted 4 years ago

Thank you for your feedback! We are so glad that you have enjoyed our website and that you have found the confirmations useful!

Posted 4 years ago

Freightlink is rated 4.8 based on 2,593 reviews