Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,632 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“never a problem top company”

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Posted 4 years ago

Thank you for your feedback! We are so glad to hear that you have had a positive experience with us!

Posted 4 years ago

“if anyone is thinking of doing this service ask for rebecca demaine shes brillant at her job i would totally recommend if anyone is thinking of sailing freight with this company”

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Posted 4 years ago

Thank you so much for your feedback! We are so glad to hear that Rebecca was able to help you! We will pass your feedback along to her!

Posted 4 years ago

“David Jones hat sich sehr bemüht, mir noch eine Überfahrt von Hull nach Rotterdam zu ermöglichen. Seine Freundlichkeit und sein netter Ton waren bemerkenswert.”

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Posted 4 years ago

Vielen Dank!

Posted 4 years ago

“Very Good team 10x”

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Posted 4 years ago

Thank you for your feedback! We are so glad to hear that you have had a positive experience with us and that our team have been able to help you!

Posted 4 years ago

“wszystko ok polecam !!!”

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Posted 4 years ago

Dziękuję Ci!

Posted 4 years ago

“Quick and reliable, called to check the booking and actually I managed to ensure the right sailing was put on.”

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Posted 4 years ago

Thank you so much for your feedback! We are so glad to hear that you had a positive experience and that our team was able to help you!

Posted 4 years ago

“Very easy and very professional”

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Posted 4 years ago

Thank you so much for your feedback! We are so glad to hear that you had a positive experience with us!

Posted 4 years ago

“Great service, polite crew.”

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Posted 4 years ago

Thank you so much for your feedback!

Posted 4 years ago

“Great service 👏👏”

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Posted 4 years ago

Thank you for your feedback, we are so glad you had a good experience with us and enjoyed the service we provided!

Posted 4 years ago

“Fast ,kind and correct .”

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Posted 4 years ago

Thank you for your feedback! We are so glad to hear that you have enjoyed booking with us!

Posted 4 years ago

“As always easy and straightforward to make a booking, with a simple phone call to amend the booking. Great work”

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Posted 4 years ago

Thank you very much for taking the time to leave us some feedback! We are so glad to hear that you have had a really positive experience with us!

Posted 4 years ago

“Very good well mondtad”

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Posted 4 years ago

Thank you for your feedback!

Posted 4 years ago

“Dina Group London LTD will work from now one with Freightlink because it s very well. Keep up the good way . Regards, Andrei Dinache, CEO of Dina Group London LTD”

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Posted 4 years ago

Thank you for your feedback! We are so glad to hear that you have had such a positive experience with us and look forward to working with you in the future!

Posted 4 years ago

“I was recommended to Freightlink by a friend that does the same job as me and spoke to Rebecca Demaine and my account was up and running very quickly she took the time to explain things thoroughly and every time I have called to enquire about a booking or make a booking she makes the process very simple Overall a great person and company to deal with”

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Posted 4 years ago

Thank you so much for taking the time to leave us some feedback! We are so glad to hear that you have had a positive experience with us and that Rebecca was able to help you with your booking. We will pass your review along to her!

Posted 4 years ago

“Very Good Service , also the prices are better. I will recommend Freightlink to all .”

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Posted 4 years ago

Thank you very much for taking the time to leave us some feedback! We are glad to hear you have had a positive experience with us and are willing to recommend our service!

Posted 4 years ago

“Minden a legnagyobb rendben volt, a kis reggeli fenakadás után! Nagyon köszönjük Péter a segítséged! Legközelebb is csak veled intézzük az utazást! Köszi Attila”

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Posted 4 years ago

Köszönöm!

Posted 4 years ago

“Easy to book and very user friendly website.”

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Posted 4 years ago

Thank for your feedback! We are so glad to hear that you have had a really positive experience with us!

Posted 4 years ago

“I was dealing with Alexandra Suchomska . What can I say ,very good experience, used them in many occasions coz we are removal and storage business .the lady was so helpful and kind . Thank you so much for sort my issue. Regards”

Freightlink 5 star review on 14th October 2020

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Posted 4 years ago

Thank you so much for taking the time to leave us a review. We are really glad to hear that you had a positive experience with us and that Alexandra was able to help you! We will pass your feedback onto her!

Posted 4 years ago

“We didn’t have a smooth experience unfortunately. Booked online the slots we required.. then got a phone call to advise not available.. the guy then told me he can get 2 vans (we had 3 travelling) at 10am but possibly could get them across in afternoon.. so I said in that case you will be able to get all 3 across? He said I can only let you know at 11am.. (we were meant to be travelling the next day.) Another colleague then rang me to advise that the actual day isn’t possible for any of the vans to go on the day requested and that he didn’t know where the other guy got this info from. 5 calls that day it took to get us booked for the Wednesday.. and return on the Thursday. Couldn’t be completed in one phone call. Our emails and app and online account all show different times and one of the vans isn’t even on there. So I had to call again to then receive a written email to confirm they are booked for the date an time we confirmed over the phone. We travel tomorrow so hopefully there isn’t anymore inconvenience.”

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Posted 4 years ago

We are sorry to hear you experienced some issues making your bookings. Space is limited at the moment on the routes you booked and unfortunately we had difficulty getting confirmation from the operator. Sincere apologies for any inconvenience caused.

Posted 4 years ago

“Hi all, I hope this finds you well. I just wanted to send you some feedback. The booking process was smooth and easy. The travelling was petfect. Praise for Yanislav Ivanov- polite and helpful guy. Looking forward to working with you in the future Kind regards, Simeon Petrov”

Freightlink 5 star review on 13th October 2020

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Posted 4 years ago

Thank you so much for taking the time to leave us some feedback! We are so glad to hear that you found the booking process to be smooth and that Yanislav was able to help you! We will pass your feedback onto him!

Posted 4 years ago

Freightlink is rated 4.8 based on 2,632 reviews