Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,593 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and very prompt replys”

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Posted 4 years ago

Thanks for your kind comment James. Glad to see we responded to your queries quickly.

Posted 4 years ago

“Always on the ball great friendly service Good rates never had a problem Recommended”

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Posted 4 years ago

Thanks Alan. We'll pass your comments on to the customer service team. Have a great day.

Posted 4 years ago

“Great communication, dealt with our request immediately. Highly recommend using freight link solutions.”

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Posted 4 years ago

Thanks for the great feedback. We're really pleased to see you had a brilliant experience with us.

Posted 4 years ago

“Zeer goede service, correcte behandeling en goed bereikbaar.”

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Posted 4 years ago

Heel erg bedankt voor je feedback.

Posted 4 years ago

“Both customer service & Rebecca Demaine always go out of their way to assist with any help required. We recently had an urgent request & they helped in every way possible. Emails were answered quickly & phone calls were also returned quickly. Excellent all round service.”

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Posted 4 years ago

Thank you for your feedback! It's always brilliant to hear that our talented team have been able to help, we will pass this onto Rebecca!

Posted 4 years ago

“Eurotunnelbuchung ging einfach und schnell. Ich fand nur die Option HIN und RETOUR nicht bzw. konnte sie da nicht auswählen.”

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Posted 4 years ago

Es freut uns zu hören, dass unsere Dienstleistung mit dem Eurotunnel problemlos für Sie vonstatten gegangen ist. Ein Mitarbeiter wird sich mit Ihnen in Verbindung setzen, um sich mit Ihrem Problem für die Retourbuchung zu befassen.

Posted 4 years ago

“Always found it an easy and hassle free way to book my ferries including the more obscure ones in Scotland”

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Posted 4 years ago

Thank you for your feedback! We always strive to provide a stress-free service and are happy to hear that it's working for you!

Posted 4 years ago

“Very easy to use website and good pricing, I can allways get hold of you on the phone and find staff extremely helpful.”

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Posted 4 years ago

Thank you for your feedback! We are always looking for new ways to make your experience more pleasant and are glad to hear that it's working!

Posted 4 years ago

“Immensely helpful and responsive, thanks very much”

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Posted 4 years ago

Thank you for your review! We always aim to make your experience with us as easy and smooth as possible.

Posted 4 years ago

“Always someone at the end of the phone who cheerfully gets the bookings sorted.”

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Posted 4 years ago

Thank you for your feedback! Our talented team are always happy to help with all of your enquiries.

Posted 4 years ago

“Very easy to navigate and quick to book. Excellent!”

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Posted 4 years ago

Thank you for your feedback! We take pride in ensuring that your experience with us is always as simple and stress-free as possible.

Posted 4 years ago

“Becky Demaine was THE most helpful person talking me through how to book my Van trip, online through Eurotunnel Freight service, via the Freightlink Website. I am very grateful for her phone support, as I have found the whole process of trying to simply book a van trip across the channel on Eurotunnel, to be the most confusing experience I have ever come across! Thanks again Becky ... you're a star! Best Adam”

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Posted 4 years ago

Glad to hear you had a positive experience! We will pass your feedback onto Becky. We understand how confusing the process can be and work really hard to ensure that all of our van driving customers get the support they need.

Posted 4 years ago

“I had difficulty booking online, so I contacted the helpline several times. The girls who helped me talked me through each step, they were knowledgable and really polite. Would definitely book with Freighlink again.”

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Posted 4 years ago

Great to hear that our team solved the issues you had. We look forward to helping you with your requirements again soon.

Posted 4 years ago

“Wie immer sehr einfach in der Buchung, wenige Klicks, und alles passt”

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Posted 4 years ago

Vielen Dank für Ihr Feedback.

Posted 4 years ago

“Service is always excellent Thanks for the price reduction”

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Posted 4 years ago

You are welcome. Thank you.

Posted 4 years ago

“Hi ALWAYS GET QUICK RESPONCE - ALWAYS WILLING TO SUPPORT ANT THING WE ASK OFF -”

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Posted 4 years ago

Thank you for your feedback.

Posted 4 years ago

“Thank you Yanislav Ivanov.Great company. Very polite and helpful staff. Easy to use booking site.”

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Posted 4 years ago

Thank you for your kind feedback. We have passed your comments on to Yanislav. Have a nice day.

Posted 4 years ago

“Excellent service, Paul was very helpful, patient and knowledgeable.”

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Posted 4 years ago

Thanks Mark. Good to hear Paul was very helpful.

Posted 4 years ago

“great service , easy to use and very helpful staff , Thanks Becky”

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Posted 4 years ago

Thank you. We will pass on your comments to Becky.

Posted 4 years ago

“excellent company, friendly staff, easy to use”

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Posted 4 years ago

Thank you for your kind comments. Much appreciated.

Posted 4 years ago

Freightlink is rated 4.8 based on 2,593 reviews