Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,664 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Experience was good everything was quick and easy to book fare. But price is to high when booked ticket I finded about 50€ cheaper fares from another provider.”

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Posted 2 years ago

Thank you for your review, Michal. We appreciate you taking the time to provide us with your feedback. We apologise that the ticket you purchased was more expensive than other providers, however we are glad to hear that the booking process was quick and easy.

Posted 2 years ago

“Been using Freightlink for a number of years. Always extremely helpful, courteous and knowledgeable. Big thanks to Patrick Stefanescu for getting us out of a deep hole today.”

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Posted 2 years ago

Thank you so much for the 5 star review. It's great to hear that you've been using us for a number of years, and that our team was able to help you out of a difficult situation. We really appreciate your loyalty as a customer. Your kind words about Patrick are very much appreciated as well. Thank you!

Posted 2 years ago

“Very good service and support even on a weekend and in the middle of the night. Thank you !”

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Posted 2 years ago

Thank you very much, Sebastian. We really appreciate it! It's our pleasure to provide you with help even on weekends and in the middle of the night. Again, thank you.

Posted 2 years ago

“Alles bestens auch mit der Umbuchung. Sehr schnell reagiert und auch alle Fragen genau beantwortet”

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Posted 2 years ago

Vielen Dank, Ralf, für Ihre gleichwertige Bewertung von Freightlink. Wir schätzen es wirklich, dass Sie sagen, dass "alles bestens auch mit der Umbuchung. Sehr schnell reagiert und auch alle Fragen genau beantwortet" ist. Wir freuen uns, zu hören, dass unser Service hilfreich und zufriedenstellend für Sie war.

Posted 2 years ago

“Good service”

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Posted 2 years ago

Thank you for taking the time to leave your feedback. We are pleased to hear that you had a positive experience when dealing with us and are delighted to know that we were able to fulfil your needs. How would we make it a five star experience?

Posted 2 years ago

“I have been using their ferry booking service for almost 2 years. The team is always helpful and kind and always finds the right solution”

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Posted 2 years ago

Thank you so much Annalisa for your amazing 5 star review. It's great to have you as a customer and we are delighted to hear that you find our team helpful and kind. Thank you for your continued business.

Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

Thank you so much, Andrean, for your generous 5 star rating of Freightlink! We are so pleased that you had a positive experience with us and appreciate your kind words.

Posted 2 years ago

“Yanislav Ivanov - an incredible agent. 24-7 is available. Excellent communication and instant feedback.Yanislav Ivanov is extremely competent and a great professionalist.”

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Posted 2 years ago

Thank you for your review. Great to hear you had a fantastic experience with us and our team. We'll pass it on to Yanislav.

Posted 2 years ago

“Nagyon segítőkész csapat. Csak ajánlani tudom.”

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Posted 2 years ago

Nagyon szépen köszönjük.

Posted 2 years ago

“Very good!!”

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Posted 2 years ago

It's great to hear that we have a service that works for you. Thank you for leaving us a review!

Posted 2 years ago

“This was my first Ferry Booking experience. Milan the advisor was very patient, and help me through the booking process step by step. Will use them again.”

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Posted 2 years ago

Hi Paul, thanks for your review! It's fantastic to hear that your first ferry booking experience went smoothly. Our experts are always on hand to support you through the process. Have a great day!

Posted 2 years ago

“Thank you Alex, when I rang Freightlink she talked me through everything, very good service.”

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Posted 2 years ago

Morning Gerald, thank you for leaving us a review! We are glad that you had a good experience with us and will pass your lovely comment on to Alex and the team. Have a great day

Posted 2 years ago

“Super Beratung, Professionelle Zusammenarbeit !”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung!

Posted 2 years ago

“Tot personalul de la Freightlink Solutions Ltd Sunt foarte politicosi și pregătiți să te ajute.gasind o soluție favorabilă pentru tine..eu unul pot spune că sunt foarte mulțumit de iei..deoarece eram in criza de timp și îmi trebuia tichet și mă rezolvat in. Ultimul moment..pentru asta Va mulțumesc.”

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Posted 2 years ago

Mulţumesc mult!

Posted 2 years ago

“Sehr schnelle Hilfe durch Herrn Umar Rama”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung!

Posted 2 years ago

“Szybka i wygodna rezerwacja”

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Posted 2 years ago

Dziękuję Ci!

Posted 2 years ago

“Herr Umar Rama ist sehr höflich und fachlich sehr kompetent und hilfsbereit”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung !

Posted 2 years ago

“I have just spoken to Daniel and I am very pleased with his service. He was polite and friendly and addressed my enquiry professionally. The issue was sorted completely and Daniel gave me advice should I encounter similar problems with a future booking. Thank you very much”

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Posted 2 years ago

Thank you for leaving us a review, Martin! Our team works incredibly hard to provide an industry-leading service, so it is fantastic to hear that you had a positive experience with us. We will pass your brilliant comments on to Daniel and the team. Have a great day

Posted 2 years ago

“Denisa Ifteme thank you so much! Perfect job!”

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Posted 2 years ago

Morning Kamo, thank you for leaving us a review! It's great to hear that you have had a positive experience with us. We will pass your comments on to Denisa and the team

Posted 2 years ago

“Bardzo miła obsługa polecam”

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Posted 2 years ago

Dziękuję Ci!

Posted 2 years ago

Freightlink is rated 4.8 based on 2,664 reviews