Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,592 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantastic service to Milan , who was very very helpfull. made the whole daunting experience a pleasure . A credit to your company Thank you all at " WOTMIX "”

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Posted 2 years ago

Hi Bryn, thank you for leaving us a review! We will pass your fantastic comments on to Milan and the team. Have a good day.

Posted 2 years ago

“Dealing with the freightlink team and online system, is seemless.”

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Posted 2 years ago

Hi Jacq, thanks for leaving us a review. Our expert team are always here to help make the freight ferry ticket booking process simpler

Posted 2 years ago

“Freightlink is our go-to for freight carriage when moving clients to N. Ireland. Daniel exceptionally helpful - thank you!”

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Posted 2 years ago

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience with us. Our expert team is always here to help!

Posted 2 years ago

“Friendly staff helping out on the phone.”

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Posted 2 years ago

Hi Martin, thanks for leaving us a review. Our expert team are always here to help make the freight ferry ticket booking process simpler

Posted 2 years ago

“Staff is really helpfull and friendly. Patrick Stefanescu has been very helpfull on many occasions. Whether last minute booking or last minute cancellation, Patrick and his team has always provided solutions. Thumbs up to you guys.”

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Posted 2 years ago

Thanks for leaving us a review, Shashank! We are thrilled to hear that you have had a positive experience with us and will pass your comments on to the team. Have a great day

Posted 2 years ago

“sehr schnelle und gute Hilfe sehr netter Kontakt”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung

Posted 2 years ago

“Vielen Dank Herr Rama für die tolle Unterstützung und das in deutsch ist für uns perfekt. Hat alles wunderbar geklappt.”

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Posted 2 years ago

Vielen Dank für Ihre Bewertung

Posted 2 years ago

“Always helpful and great service.”

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Posted 2 years ago

Hi Alison, thank you for leaving us a review! Our expert team is always here to help.

Posted 2 years ago

“Fine, very efficient and competitive. very simple and intuitive website”

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Posted 2 years ago

Morning Raimondo, thank you for leaving us a review! We look forward to working with you in the future.

Posted 2 years ago

“Thanks to the staff at Freightlink who went over and above to help us with a tricky paperwork problem at the port. It was after hours and not their problem but they helped us anyway. Special thanks to Patryk and Daniel. Chris Wright(baildon)Ltd”

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Posted 2 years ago

Thanks for leaving us a review, David! We are thrilled to hear that you have had a positive experience with us and will pass your comments on to the team. Have a great day

Posted 2 years ago

“Great service , great and nice people working in the call center , they helped us many times”

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Posted 2 years ago

Thank you for leaving us a review. We are thrilled to hear that you have had a good experience with us!

Posted 2 years ago

“O PERSOANA CARE ITI EXPLICA TOT CA SA INTELEAGA TOT OMUL .AJUTA FOARTE MULT IN MUNCA CARE O DEPUNE .TOT TIMPUL MA AJUTAT IN PROBLEMELE CARE LEAM AVUT MULTUMESC FRUMOS DOMULUI PATRICK STEFANESCU O ZI MINUNATA VA DORESC LA TOATA ECHIPA FREIGHTLINK”

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Posted 2 years ago

Mulțumesc!

Posted 2 years ago

“Fast respond on Sunday and problem solved with wrong date of shipping, excellent people and service.....”

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Posted 2 years ago

Hi Milan, thank you for leaving us a review. We are thrilled to hear that you have had a good experience with us & that our team could help solve your problem! Have a great day.

Posted 2 years ago

“I have been using Freighlink to book ferry crossings from Ireland to the UK and back for over two years now and I always find their staff to be very friendly and helpful. I have just spoken Daniel who has been more than helpful and helped me sort out the paperwork for my upcoming trip from Rosslare to Fishguard.”

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Posted 2 years ago

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience with us. Our expert team is always here to help!

Posted 2 years ago

“I am very happy with the service I received from freight link. They are always very helpful”

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Posted 2 years ago

Hi John, thanks for leaving us a review! Our expert team is always here to help.

Posted 2 years ago

“Very nice team,I was working with great pleasure with them.Good job👍👌👌”

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Posted 2 years ago

Hi Andries, thank you for your review! We are happy that you have had a positive experience with us. Have a great day!

Posted 2 years ago

“Excellent service, I set up an account and was struggling with paper work for the transport of tooling, the team were amazing and helped me sort it.”

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Posted 2 years ago

Hi Chris, thank you for taking the time to leave us a review. It's great to hear that you had a positive experience with us. Our expert team is always here to help!

Posted 2 years ago

“Ask for Joseph! He was very helpful in setting up my account and helping with the more complicated bookings. Freightlink is a great way for a small company to book international freight; easy to identify routes and timing, booking is pretty easy, and the dashboard is great for checking all is in order. The only room for improvement is making the customs minefield easier, but it's certainly no worse with Freightlink.”

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Posted 2 years ago

Hi Adam, thank you for your review! We are pleased to hear that you had a good experience with us. Customs can certainly be complex, but our customer services team are always here to offer advice, while our sister company CustomsLink can support you with your customs declaration.

Posted 2 years ago

“Daniel really helpt me very good on this stress full day!!!!!!!”

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Posted 2 years ago

Thank you for your review. We are pleased to hear that you have had a good experience with us and will pass your feedback on to Daniel.

Posted 2 years ago

“Jak zwykle jestescie nie zastapieni w rezerwcaji promów a wasza kolejna firma Custom link jest nie zastąpiona w dokonywaniu odpraw celnych i dokumentów gmr”

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Posted 2 years ago

Dziękuję Ci!

Posted 2 years ago

Freightlink is rated 4.8 based on 2,592 reviews