Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,592 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PROFESSIONALI E COMPETENTI!!SEMPRE DISPONIBILI”

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Posted 1 year ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 1 year ago

“buongiorno, ottimo servizio , veloce ed esauriente , sempre disponibili a seguire il cliente ad ogni step. Grazie e complimenti”

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Posted 1 year ago

Grazie per la recensione positiva. Siamo sempre a disposizione e contenti di esservi utile. A la prossima!

Posted 1 year ago

“Thank you for support. We enjoy booking with freightlink!!!”

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Posted 1 year ago

Thank you for taking the time to leave us a review! It's great to hear that you've had a good experience with us. Our experts are always on hand to help

Posted 1 year ago

“It was an absolute please dealing with Freightlink the three members of staff that I spoke to Peter, Patrick and Joanne couldn't have been more helpful and assuring they are an absolute credit to the Freightlink company”

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Posted 1 year ago

Thank you for taking the time to leave us a review. It's great to hear that our team could support you with your booking and that you have had a positive experience with us. For any future booking enquiries please don't hesitate to get in touch with us. Have a great day!

Posted 1 year ago

“Very helpful”

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Posted 1 year ago

Thank you for leaving us a review, it is great to hear that you have had a positive experience with us! Our experts are always happy to help make the booking process as straightforward as possible

Posted 1 year ago

“Very good for business and tickets for ferries, I am very happy for them.”

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Posted 1 year ago

Thank you for your review and for sharing these great pictures. It's fantastic to hear that you had a positive experience with us. Our experts are on hand to support you with your bookings 7 days a week

Posted 1 year ago

“Immer wieder sehr einfach zu buchen.”

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Posted 1 year ago

Vielen Dank für Ihre Bewertung

Posted 1 year ago

“Always email you back if you are unsure about procedures in documentation”

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Posted 1 year ago

Hi Patricia, thank you for leaving us a review. It's fantastic to hear that you had a good experience with us! Our experts are always on hand to offer booking and customs support. Have a great day

Posted 1 year ago

“the booking was great”

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Posted 1 year ago

Thank you for leaving us a review. It's great to hear that our experts could help you with your booking. Have a great day

Posted 1 year ago

“Super rapida .”

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Posted 1 year ago

Mulţumesc mult!

Posted 1 year ago

“Very disappointed - You have booked a seat (POD) instead of a cabin for a 15-hour crossing without contacting me first. Almost a £500-00 to sit in a seat instead of a Bed for a driver - THIS IS APPALLING”

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Posted 1 year ago

Thank you for your feedback. As our customer service experts have explained to you, all sleeping arrangements on this crossing are subject to availability. Unfortunately, there are no cabins left on your chosen sailing (only sleeping pods which we have booked for you). We have offered to try and find cabin space on a different departure date for your journey, and our experts would still be happy to try and do this for you. If you would like us to help you find a departure on a different date with cabin availability, please get in touch with us.

Posted 1 year ago

“10/10 FOR ALL THE PERSONNEL, THEY WERE EXCEPTIONAL”

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Posted 1 year ago

Hi Alexandra, thank you for taking the time to leave us a review! It's fantastic to hear that you have had a positive experience with us - our experts are always on hand to support you through the booking process. We will pass your comments on to the team. Have a great day

Posted 1 year ago

“Had to amend a booking at the last minute. Daniel was exceptional. If only all companies were this efficient.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Freightlink, Darren! We really appreciate your feedback and look forward to working with you in the future.

Posted 1 year ago

“I am very satisfied with the services of Freightlink Solutions. Reservations are quick and convenient. They offer a wide variety of services.”

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Posted 1 year ago

Thank you for your review! Our experts are available to provide you with industry-leading support 7 days a week

Posted 1 year ago

“Great customer service, very friendly and helpful staff, unbeatable prices”

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Posted 1 year ago

Thank you for your review, it's great to hear that we are providing a service that works! Our experts are available to support you with your bookings 7 days a week

Posted 1 year ago

“Great coperation with Jana (our contact in Freightlink).”

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Posted 1 year ago

Thank you for your review! It's fantastic to hear that Jana could help with your booking. Have a great day

Posted 1 year ago

“Thank you so much to Julia! Helped me with a very time sensitive issue and got everything sorted and confirmed for me in perfect timing! Thank you”

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Posted 1 year ago

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with us and will be sure to pass your comments on to Julia and the team. Have a great day

Posted 1 year ago

“They know what and which questions to ask.”

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Posted 1 year ago

Hi Carlos, thank you for leaving us a review. It's great to hear that our experts could help you with your booking. Have a great day

Posted 1 year ago

“First time user. Swift and easy to use, no problems with the booking.”

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Posted 1 year ago

Thank you for taking the time to leave us a review, Andy! We are so glad to hear that you had a great experience booking with us. Have a great day!

Posted 1 year ago

“They don’t mess around they get the job done”

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Posted 1 year ago

Thanks for reviewing us! Fantastic to hear that we're providing a service that works. Our experts are on hand for booking support 7 days a week, so don't hesitate to get in touch with us if you have any future booking queries. Have a great day

Posted 1 year ago

Freightlink is rated 4.8 based on 2,592 reviews