Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,665 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

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Freightlink 5 star review on 9th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used Freightlink due to our existing ferry provider letting us down, very impressed with the ease at which every thing was organised and arranged by Becky and Alexandra even when I changed our requirements on 2 separate occasions , be it via the phone or there on line portal. We will defiantly be using them again.”

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Posted 5 years ago

Hi Simon, thank you for your review. We are glad to hear that we could pick up the slack from the other provider and get your journey booked with ease. We will be sure to pass on your kind comments to Becky and Alexandra and look forward to seeing you again soon.

Posted 5 years ago

“We have recently started to use Freightlink, and now there is no going back. Becky has been very helpful with the setting up of our account and keeps in touch to make sure we are happy with the service. The online booking is straight forward and very easy to use. i would recommend this service to anyone.”

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Posted 5 years ago

Hi, thank you for your review. We are glad to hear that we could help you with everything you needed and that our online booking was simple and easy for you to use. We will be sure to pass on your kind comments to Becky and we look forward to seeing you again soon.

Posted 5 years ago

“Tutto perfetto”

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Posted 5 years ago

Grazie Giuseppe.

Posted 5 years ago

“Super service from Becky and Sadie! They have pulled out all the stops to make our booking process as simple and painless for us as possible.... and believe me when I say didn't give them an easy task! Happy customer :)”

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Posted 5 years ago

Hi Lee, thank you for the review. We are glad to hear we could help make your experience with us as straightforward and simple as possible for you, we will be sure to pass on your kind comments to Becky and Sadie. We look forward to seeing you again soon.

Posted 5 years ago

“Fantastic help and customer service from Becky, Gaia and the rest of the team. Couldn't have asked more! Such a happy and smiling bunch and Freightlink should be proud of the calibre of people who work there. Best customer service ever received both by telephone and email - Thank you”

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Posted 5 years ago

Hi Stuart, thank you for your review. We are glad to hear you had such a positive experience with our team and that we were able to help you with everything you needed, we will be sure to pass on your wonderful comments to Becky, Gaia and the rest of the team. We look forward to seeing you again soon.

Posted 5 years ago

“Excellent services”

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Posted 5 years ago

Thank you very much, Ovidiu.

Posted 5 years ago

“Super Service!”

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Posted 5 years ago

That's great. Thank you very much Gregor.

Posted 5 years ago

“Bardzo fajna i uprzejma obsługa w języku polskim. Fachowe doradztwo i pomoc w bookowaniu przepraw!”

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Posted 5 years ago

Dziękuję Ci bardzo.

Posted 5 years ago

“Becky was very helpful with all stages of our booking, every thing was very easy and straight forward”

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Posted 5 years ago

Hi Bennet, thank you for your review. We are glad to hear Becky was able to help you with everything you needed and help make your experience with us a positive one, we will pass on your kind comments and hope to see you again soon.

Posted 5 years ago

“Fast efficient service. I was called back by Becky Demaine and within a very short time my account had been set up and we had booked our journey. I will be using freightlink for all of our future journeys”

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Posted 5 years ago

Hi Emily, thank you for your review. We are glad to hear you found us to be efficient and able to help with everything you needed, we look forward to seeing you again soon and will be sure to pass on your kind comments to Becky.

Posted 5 years ago

“Very helpful”

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Posted 5 years ago

Hi Terry, thank you for your review. We are glad to hear we could be of help to you with your booking and look forward to seeing you again soon.

Posted 5 years ago

“Excellent service All The time”

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Posted 5 years ago

Hi Jaroslaw, thank you for your review. We are glad that we could provide such great service for you and look forward to seeing you again soon

Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

Hi Lilla, thank you for your review. We are glad you appreciated our service and look forward to seeing you again soon.

Posted 5 years ago

“I just want to say the lady call Rebecca has been absolutely fabulous to deal with, so efficient I’m actually going to send her a bunch of flowers. One of the most efficient people I’ve dealt with in years. Love her. All the best Claire Gosden”

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Posted 5 years ago

Hi Claire, thank you for your review. We are glad to hear that our team has taken such good care of you and that we were able to deal with your requests so efficiently. We will be sure to pass on your kind comments to Rebecca and look forward to seeing you again soon.

Posted 5 years ago

“This is the first time using Freightlink Solutions Ltd. The sire was very easy to navigate and booking was a breeze.”

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Posted 5 years ago

Hi Charlie, thank you for your review. We are glad to hear your first time with us went so smoothly and we look forward to making your next time with us just as great!

Posted 5 years ago

“sehr freundlich , anliegen gleich erledigt ,sehr zufrieden”

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Posted 5 years ago

Dankeschön.

Posted 5 years ago

“You have assisted us in a great way to arrange our trip”

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Posted 5 years ago

Thank you for your review, we are glad to hear we could help with booking your trip and we look forward to seeing you again soon.

Posted 5 years ago

“Fantastic service.”

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Posted 5 years ago

Hi William, thank you for your review. We are glad to hear you found our service to be fantastic and look forward to seeing you again soon.

Posted 5 years ago

“The booking service was straight forward. The confirmation however was not. As i booked the night before sailing, I had no confirmation in writing. This turned out to be a slight issue, as the return ferry i asked to be on was full, and i was moved to a later ferry, which made my customer a bit touchy as his product was late.”

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Posted 5 years ago

Sorry for the delay in confirming your booking. Unfortunately we didn't receive a booking confirmation response from the operator until the following morning. Sincere apologies for any inconvenience caused.

Posted 5 years ago

“Perfect sulotions”

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Posted 5 years ago

Thank you Stefan.

Posted 5 years ago

Freightlink is rated 4.8 based on 2,665 reviews