Freightlink Reviews

Name: Freightlink
Address: Quarry Bank, Chorley Road, Walton-le-Dale, Preston, Lancashire
Rating: 4.77

4.8 Rating 2,632 Reviews

94 %

of reviewers recommend Freightlink

Company Reviews

Metrics

Info

4.8

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Freightlink:

Freightlink® is a leading European freight ferry ticket agent covering more than 1000 ferry routes connecting more than 50 countries to couriers, hauliers, manufacturers and many other businesses – large and small – across the continent.

Visit Website

Phone:

01772282592

Email:

hello@freightlink.co.uk

Location:

Quarry Bank, Chorley Road,
Walton-le-Dale,
Preston
Lancashire
PR5 4JN

Write Your review

Tell us how Freightlink made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Freightlink 5 star review on 23rd November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top professionalism & lighting-fast response time - the right way to go when You need to book, or change existing ferry bookings on the run. Just ask for Mr. Yanislav Ivanov and everything will be sorted out in no-time”

Helpful Report

Posted 5 years ago

Hi Stoyan, thank you for your review. We are glad to hear you found our team to have a high level of professionalism and that we were able to help you as fast as possible. We will be sure to pass your comments on to Yani and we look forward to seeing you again soon.

Posted 5 years ago

“Ci ha seguiti Gaia Hladky ed ha fatto un lavoro eccellente Risposte veloci e sempre disponidile... Complimenti”

Helpful Report

Posted 5 years ago

Mille Grazie.

Posted 5 years ago

“Great service, quick and very helpful.”

Helpful Report

Posted 5 years ago

Hi Owain, thank you for your review. We are glad to hear you found our service to be quick and helpful and look forward to seeing you again soon.

Posted 5 years ago

“Our Account Manager Rebecca Demaine has been nothing but friendly and helpful, I cannot recommend Freightlink's services enough. They are fairly priced and always willing to assist”

Helpful Report

Posted 5 years ago

Hi Liam, thank you for your review. We are glad to hear Rebeccas was able to help you with what you needed and that you are happy to recommend us to others, we look forward to seeing you again soon.

Posted 5 years ago

“Very easy to make a booking, clear options website. Will definitely use again!”

Helpful Report

Posted 5 years ago

Hi Youcef, thank you for your review. We are glad to hear you found it so easy to make a booking with us and that you found our website straightforward and simple to use. We look forward to seeing you again soon!

Posted 5 years ago

“Very kind persons in the call center. Very efficient and understanding.”

Helpful Report

Posted 5 years ago

Thank you for your kind comments. We will certainly pass them on to our customer service team.

Posted 5 years ago

“User Friendly”

Helpful Report

Posted 5 years ago

Thanks Neal. Glad to hear you had a great experience with us.

Posted 5 years ago

“A very efficient company.”

Helpful Report

Posted 5 years ago

Thanks for your kind comments Ian. Much appreciated.

Posted 5 years ago

“Everybody told us it is impossible to get a convoy of 7 trucks on the same day on a ferry from Greece to Italy. We almost struggled, but Freightlink Team kept the nerves and made it possible! To say "great Job" wouldn't describe, what it was! no words to find: "Big, Big THANK YOU".”

Helpful Report

Posted 5 years ago

Hi Alex, thank you for the review. We're really glad we were able to help you in what seemed to be an impossible task. We really pride ourselves on our customer service and our ability to go the extra mile for our customers and we're glad you could experience this. You are very welcome and we look forward to seeing you again soon!

Posted 5 years ago

“Es war eine sehr sehr gute Zusammenarbeit , alle meine Fragen wurden vorzüglich beantwortet und ich habe mich sehr gut beraten gefühlt, gerne wieder beim nächsten Mal”

Helpful Report

Posted 5 years ago

Vielen Dank.

Posted 5 years ago

“First class service .. always very helpful indeed”

Helpful Report

Posted 5 years ago

Hi, thanks for your review. We are glad to hear that you found our service to be to such a high standard and we were able to help with everything you needed. We look forward to seeing you again soon.

Posted 5 years ago

“Everything it's okay”

Helpful Report

Posted 5 years ago

Thank you very much Georgiev.

Posted 5 years ago

“Excellent service, very quick and helpful”

Helpful Report

Posted 5 years ago

Thank you Jeanette. Enjoy your next trip and we look forward to helping you again soon.

Posted 5 years ago

“Can’t express how pleased I am with the app and ease of booking ferry/tunnel trips etc. All done by yourself with confirmation within minutes of your booking. I Haven’t once been unable to catch a ferry I’ve wanted too.”

Helpful Report

Posted 5 years ago

Thank you for your kind comments. We're really pleased to hear you have a great experience with the Freightlink App.

Posted 5 years ago

“Our operatives reported a very good journey”

Helpful Report

Posted 5 years ago

Hi Emily, thank you for your review. We are glad to hear your journey went smoothly and look forward to seeing you again soon.

Posted 5 years ago

“Quickly sorted out my journey and all its problems (my fault 😊) ... very professional and polite. Will always be using Freightlink from now on. Cheers guys!”

Helpful Report

Posted 5 years ago

Hi Ken, thank you for your review. We are glad to hear we could fix any issues you had with your journey and that you found our team to be professional and polite, we look forward to seeing you again soon!

Posted 5 years ago

“Excellent customer care and easy solution to ship”

Helpful Report

Posted 5 years ago

Hi Darren, thank you for your review. We are glad to hear you found our customer service to be excellent and look forward to seeing you again soon.

Posted 5 years ago

“easy to book. convienient. great support.”

Helpful Report

Posted 5 years ago

Thank you for your kind comments. Much appreciated.

Posted 5 years ago

“Easy to book and very helpful staff...”

Helpful Report

Posted 5 years ago

Hi Martin, thank you for your review. We are glad to hear you found us easy to book with and our team were able to help you with your needs, we look forward to seeing you again soon.

Posted 5 years ago

“Absolutely brilliant . Great from start to finish. First time user and expecting some assle , but Paul Clarkson Jones and team made everything easy. Wont use anyone else only this company. Big thank you”

Helpful Report

Posted 5 years ago

Good to hear you had a great experience with Paul and our team, Paulo. We will certainly pass your comments on. Look forward to speaking to you again soon. Thank you.

Posted 5 years ago

Freightlink is rated 4.8 based on 2,632 reviews